Close Reviews in September 2026: User Ratings, Pros & Cons

"Great CRM"

What do you like best about Close? It covers all aspects of a great CRM. Easy to pick up and get to work. The auto dialer is such a refreshing approach to contacting a high volume of clients with ease. What do you dislike about Close? Nothing at the moment. A great product.I have used a lot of Crm's. Close IO is by far my favorite. What problems is Close solving and how is that benefiting you? Contacting clients. Staying organized. Being punctual for appointments. Hitting my KPI's

"Fast, Efficient and Effective"

What do you like best about Close? I've been using Close for a good while now; I feel that Close is very effective and efficient in its approach; I'm a fan of features like the power dialer and predictive dialer. I enjoy using shortcuts, and they make my workflow go even faster and smoother. What do you dislike about Close? Personally, I would enjoy it more if more shortcuts were integrated also, i would highly suggest automatically changing the lead status in cases like a bad num or a ...

"Benefit of using Close"

What do you like best about Close? What I like about using Close is that we can track our leads and customers, and we are also updated about the status of the previous call. We can also highlight our opportunities and follow up leads. What do you dislike about Close? The least helpful or the downside of using Cose is that there are times that we can't open it specially if we have a slow internet connection and also there are times that we can't access Close due to system error. What ...

"Very helpful tool"

What do you like best about Close? The best thing about this software is that it's very user-friendly and easy to navigate. CRM is unique in its focus on building and managing long-term customer relationships. What do you dislike about Close? User Experience: Improving the user experience can make a CRM more user-friendly and accessible. This includes simplifying the interface, improving navigation, and reducing the number of clicks needed to perform tasks. What problems is Close solving ...

"Very Fast"

What do you like best about Close? Its simple uncomplicated and fast. By far the best CRM What do you dislike about Close? I want more language options because some people cannot speak english that well What problems is Close solving and how is that benefiting you? Its helping me to not lose leads

"Using Close as a Sales Associate"

What do you like best about Close? Having a CRM that has all the clients details and resources in one place is super helpful. We can keep on track of their process within our programs with ease and save so much time as they deal with several team members throughout their journey in our company. Smart views make this very easy to track many datapoints, especially for myself taking care of payroll which we have many different commission structures this allows us to keep track of these points ...

"Very user-friendly, super-helpful support team!"

What do you like best about Close? Close is very user-friendly and easy to use. They're constantly updating the platform (and just released an app!). What do you dislike about Close? Some features (like automated follow-up) aren't as useful to me. What problems is Close solving and how is that benefiting you? Holding/managing CRM data for us - all about being more productive!

"Powerful CRM and support is amazing"

What do you like best about Close? Efficient design, and considering it is a reasonably complex piece of software... the support is super quick and always helpful. Documentation is also comprehensive. Pretty happy here. What do you dislike about Close? Would like to see : 1. Customisable IVR system or call system itergration with call queing and field dependent routing 2. Custom sorting of smart views maybe folders 3. More Standard fields in Opportunities instead of just confidence and ...

"Close CRM user experience"

What do you like best about Close? Very easy to use and user-friendly. You can learn it easily and it's very straight forward. What do you dislike about Close? When working on leads, if you press back, it will go back to the first lead. What problems is Close solving and how is that benefiting you? compilation of leads

"AMAZING! FANTASTIC!"

What do you like best about Close? It helps me a lot in fetching up some information. Very easy to use and less hassle. What do you dislike about Close? It crashes sometimes, but it is tolerable. Nothing to complain about with this Fantastic app. What problems is Close solving and how is that benefiting you? We've been struggling ith our follow-ups back then until we used CLOSE. It increases our follow-up at least 40%.