Close Reviews in September 2026: User Ratings, Pros & Cons

"Quick and quickly improving"

What do you like best about Close? How quick it is. The shortcuts are really helpful so you can knock out a lot of emails, texts, and calls without using your mouse. What do you dislike about Close? Reporting could be better, almost tempted to port into Hubspot since they have great reporting and dashboards. What problems is Close solving and how is that benefiting you? Organizing contacts and playing nicely with other services like Zapier and Calendly makes it very easy to keep track of deals

"I am very impressed on how this app make my job easier."

What do you like best about Close? What I like most about using the Close app is to help me check the recordings of my agent more accessible. This way, I can check my agents' calls, SMS and emails, which could help improve their performance. A must-use the app! What do you dislike about Close? The tabs of the app are not easy to access. Also, the font of the names are just too small. I want to point out that after I deactivated a user, their names would still stay in the list. What problems ...

"Happy customer of Close CRM"

What do you like best about Close? User friendly & Simple to use. Budget friendly and reliable. What do you dislike about Close? Few improvements are needed with relation to opportunity view and fields set up. What problems is Close solving and how is that benefiting you? We are able to get a high level as well as drilled down view of the sales and marketing aspects of our business and this helps us to take data driven business decisions for improvement.

"Remarkably valuable functionality."

What do you like best about Close? One of the notable features of the Close app is the Reports tab, which provides the ability to listen to both inbound and outbound calls, as well as other activities conducted by your colleagues. This feature proves particularly beneficial for data analysts as it enables themployees.em to generate comprehensive reports regarding the performance of What do you dislike about Close? I am dissatisfied with the restricted range of customization options ...

"Close is the first CRM software I have used - and I learned it quickly!"

What do you like best about Close? I like how close is organized. The layout makes sense and is easy for a first timer to get the hang of. What do you dislike about Close? The only downside of close is sometimes it is difficult to undue an action once you have done it. What problems is Close solving and how is that benefiting you? Allowing us to keep and track our whole client base and the status of each client is available to everyone so that our team is on the same page.

"My second brain!"

What do you like best about Close? Keeps me organized. I would not be a successful with out it! What do you dislike about Close? ERRORS AND UPDATES THAT DONT SEEM NECESSARY! What problems is Close solving and how is that benefiting you? organization

"Great Software, great support"

What do you like best about Close? The support is very responsive. I can get very complicated problems solved (even ones outside their control) very quickly. What do you dislike about Close? I have experienced some major issues when my internet speed is low. What problems is Close solving and how is that benefiting you? Close makes it extremely easy for me to track and manage my leads. Great tools for optimizing workflow.

"Sales Development Representative"

What do you like best about Close? Very easy to work with. Very clean layout. Can call and text people. What do you dislike about Close? No app on android or app store. If there is, not the greatest. And cannot make calls on phone, which would make things a lot easier when you can do it on the software. What problems is Close solving and how is that benefiting you? Easy to contact customer database and clean layout

"Close is the best CRM, I've ever worked on. Simple to use with lot of functionalities"

What do you like best about Close? The smart views that allows you to create your own view to get an idea of all your Leads, Contacts and Accounts. This helps me to run campaigns to the target customers. What do you dislike about Close? Haven't found any so far. I will update it here incase i find any. What problems is Close solving and how is that benefiting you? * It helps us maintain the whole customer data in one place. (Includes Leads, Contacts, Accounts and Opportunities) * Running ...

"I have been using close for 3 years and absolutely love it!"

What do you like best about Close? Smart views Predictive dialer Templated Follow upss The overall UI and UX Ability to assign tasks and statuses easily The ability to work into notes for training purporses What do you dislike about Close? There are view things I dislike to be honest. Having to use a ton of zaps I guess would be the only issue What problems is Close solving and how is that benefiting you? Having a central place to manage the sales team easy access to the required sales ...