8.6
Spot Score
Close Reviews in June 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.
Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.
Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.
Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 311-320 out of 595
WH
Will H
04/17/23
"Great all in one tool for Customer Management."
What do you like best about Close? Quick and user-friendly with the tools that you need to reach out to build your sales team. What do you dislike about Close? Wish that you could listen to music between making calls seemlessly. What problems is Close solving and how is that benefiting you? I previously had a problem where I reached out to support, and they responded within a few minutes they helped me resolve my issue.
WH
Will H
04/17/23
"Great all in one tool for Customer Management."
What do you like best about Close? Quick and user-friendly with the tools that you need to reach out to build your sales team. What do you dislike about Close? Wish that you could listen to music between making calls seemlessly. What problems is Close solving and how is that benefiting you? I previously had a problem where I reached out to support, and they responded within a few minutes they helped me resolve my issue.
AU
Anonymous User
04/13/23
"A great business CRM for communication and lead tracking"
What do you like best about Close? My team and I have been using Close CRM for almost three years now. The app has proven to be useful, stable, and just pleasant to work on. Would recommend it to anyone looking for an affordable and stable CRM. And their support team is just awesome! What do you dislike about Close? Not a big fan of how it handles automations with Zapier, I had a problem passing certain buts of information to my database about leads that conpleted the follow up cycle What ...
Read more
AU
Anonymous User
04/13/23
"A great business CRM for communication and lead tracking"
What do you like best about Close? My team and I have been using Close CRM for almost three years now. The app has proven to be useful, stable, and just pleasant to work on. Would recommend it to anyone looking for an affordable and stable CRM. And their support team is just awesome! What do you dislike about Close? Not a big fan of how it handles automations with Zapier, I had a problem passing certain buts of information to my database about leads that conpleted the follow up cycle What ...
Read more
CO
Cameron O
04/12/23
"Solid System For a Growing Team"
What do you like best about Close? Dialer quality handsdown. I've used slow dialers where there is a second or so delay between the speakers. It makes for an awkward and unprofessional conversation. The close dialer is the best I've ever used. What do you dislike about Close? Tags. I know smart views are amazing and valuable, but I wish there was an easy way to apply tags to leads to be able to keep track of lead sources and other prospect events. What problems is Close solving and how is ...
Read more
JT
Juneil T
04/12/23
"Close has been very helpful to me. User-friendly"
What do you like best about Close? For a trainee like me, I manage to get along with the tool quickly. What do you dislike about Close? During the first time, I had an issue adding up my number and my dialer. What problems is Close solving and how is that benefiting you? Helps me track and manage leads easily
AU
Anonymous User
04/12/23
"Best Sales CRM for Performance"
What do you like best about Close? You can personalize almost everything and adapt it to your needs. It is designed for maximum sales performance & many calls, which is missing from most other CRM systems. What do you dislike about Close? One of the few things i would do differently would be that the system is open to every user, i.e. that every user can see the complete history & every lead. I would like to be able to restrict that. What problems is Close solving and how is that benefiting ...
Read more
JT
Juneil T
04/12/23
"Close has been very helpful to me. User-friendly"
What do you like best about Close? For a trainee like me, I manage to get along with the tool quickly. What do you dislike about Close? During the first time, I had an issue adding up my number and my dialer. What problems is Close solving and how is that benefiting you? Helps me track and manage leads easily
CO
Cameron O
04/12/23
"Solid System For a Growing Team"
What do you like best about Close? Dialer quality handsdown. I've used slow dialers where there is a second or so delay between the speakers. It makes for an awkward and unprofessional conversation. The close dialer is the best I've ever used. What do you dislike about Close? Tags. I know smart views are amazing and valuable, but I wish there was an easy way to apply tags to leads to be able to keep track of lead sources and other prospect events. What problems is Close solving and how is ...
Read more
AU
Anonymous User
04/12/23
"Best Sales CRM for Performance"
What do you like best about Close? You can personalize almost everything and adapt it to your needs. It is designed for maximum sales performance & many calls, which is missing from most other CRM systems. What do you dislike about Close? One of the few things i would do differently would be that the system is open to every user, i.e. that every user can see the complete history & every lead. I would like to be able to restrict that. What problems is Close solving and how is that benefiting ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].