8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
Accelerate your sales success with Close.
Add to compare
Starts from $9 / user / month when yearly
Close Reviews & Ratings
Are you using Close?
Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
Filter results
Sort by :
Showing 271-280 out of 639
DS
Dylan S
05/30/23
"Easy and simple to use"
What do you like best about Close? The fact it's easy and simple to use, it organises all my tasks in one place and makes my life easier when it comes to prospecting What do you dislike about Close? No patch updates, it would be great to see in the future. What problems is Close solving and how is that benefiting you? Organisation is key and Close.io allows me to closely track prospects and keep a record of previous convocations all in one place
AU
Anonymous User
05/29/23
"Close Review"
What do you like best about Close? It very well built in its convenience to call leads What do you dislike about Close? Sometimes the Smart view doesnt have what im looking for in its filters What problems is Close solving and how is that benefiting you? It help with organizing leads rather than having a random excel sheet to call from. I am alot more productive with close. Which has led to better preformances.
AU
Anonymous User
05/27/23
"Love this CRM!"
What do you like best about Close? Very simple to use with bare minimum training. Love the automation and the saved text and email templates that can be sent out to prospects and clients and love the reminders. What do you dislike about Close? Sometimes its slow and logs me out of the system and requires me to login back in which is a hassle. Other than that its pretty great and finally like that they have an app! What problems is Close solving and how is that benefiting you? Saves me a ton ...
Read more
PS
Patrick S
05/27/23
"Close is a Gamechanger"
What do you like best about Close? Smartviews in Close have entirely refreshed our pipeline system, increased user productivity, and more. The Power Dialer keeps us answering leads promptly, and overall it's feature-packed. What do you dislike about Close? Some slight issues with sorting such as there not being any option to sort by specific discrete time periods, and after an hour all times are rounded everywhere. What problems is Close solving and how is that benefiting you? Close ...
Read more
PK
Philip K
05/27/23
"Close is by far the best CRM my sales team and I have worked with."
What do you like best about Close? Sales Team collaboration and administration What do you dislike about Close? Finding my sent email folder wasn't easy What problems is Close solving and how is that benefiting you? Yes, with Close we are able to Improve sales team collaboration Team administration Organizing work flows Sales outreach planning Email marketing and tracking
AU
Anonymous User
05/25/23
"Helpful Tool"
What do you like best about Close? close support is helpful and answers questions promptly. The organization and way to split leads and assign owners is great. What do you dislike about Close? they dont update recommendations based on better user experience. If you could move yellow notes around and not have to copy. Error messages in predictive dialer What problems is Close solving and how is that benefiting you? organizing a big database of leads and allowing one space for all users to ...
Read more
KB
Kaz B
05/25/23
"Makes my efforts much more efficient"
What do you like best about Close? Speed and ease of use. Intuitive dashboard design What do you dislike about Close? The opportunities layout - sometimes makes it look too crowded What problems is Close solving and how is that benefiting you? Close is solving the problem of continues followups - automating that process.
RA
Randy A
05/24/23
"this tool is very amazing. user friendly"
What do you like best about Close? user friendly, i have not encountered any error so far, easy to access, and will recommend this to my friends too, ill introduce them to this tool and how awesome it is What do you dislike about Close? the new update was first kinda confusing, but all in all, 10 star for it. and i hope that if it updates in the future it will not be confusing so. What problems is Close solving and how is that benefiting you? we can easily identify the user's name with it's ...
Read more
LG
Luis G
05/24/23
"Simplicity"
What do you like best about Close? What I like most about Close is its simplicity. What do you dislike about Close? Up to this point I can not say that there is anything that I am not pleased with. What problems is Close solving and how is that benefiting you? Close is definitely allowing me to keep track of my customer interactions and benefit by allowing me to cut time with an all-inclusive CRM.
JT
Jonathan T
05/24/23
"Fast, efficient tool"
What do you like best about Close? It's helpful to have all of our customer notes in one place to make it easy to track information. Close has plenty of integrations that we use on a daily basis, including Zapier. What do you dislike about Close? Occasionally there are stumbles with making calls and the app needs to be restarted. There are some challenges with custom activities not being fully integrated with Zapier. What problems is Close solving and how is that benefiting you? We use ...
Read more
Free vendor scorecard
Evaluate Close objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score Close against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].