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8.6

Spot Score

Close - CRM Software

Close Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 271-280 out of 595

JM

John Mike V

05/05/23

5 out of 5

"Easy access and friendly use will recommend for everyone."

What do you like best about Close? The helpful thing about every tab is to highlight names so one can check or review the user of the corresponding account; this is the great thing achieved about Close. What do you dislike about Close? It might sound complicated for others the first time, but it's good to teach how to use it; if given a chance for changes in this site will recommend highlighting every tab for the user to guide. Thank you! What problems is Close solving and how is that ...

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DA

Dennis A

05/05/23

5 out of 5

"Simple, easy and everything in one application"

What do you like best about Close? What is most helpful and what I like most about Close is that everything is on one application. What was most important to me was having the bulk email and SMS capabilities in Close. What do you dislike about Close? I would like to have Support available via chat. The email chat is still pretty good, and integrated into the application. What problems is Close solving and how is that benefiting you? We had to integrate SMS, bulk email marketing from ...

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JP

Jamaica P

05/04/23

5 out of 5

"BEST OF THE BEST"

What do you like best about Close? Everything. Close is a fantastic application where you can put everything all together. This app is a piece of art, a learning material that is an intelligence algorithm. This application can give and let the audience understand the impact of its own. I say, this is the application of the generation. What do you dislike about Close? What I dislike about Close is the fact that its features alter from time to time. A bit upset with the new feature. It could ...

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SI

Shahanie I

05/04/23

5 out of 5

"Close Review"

What do you like best about Close? The thing that I like most about close is that everything is already there, I have the option to call, send SMS and emails. There are also options that we can schedule a follow ups and a reminder. What do you dislike about Close? So far, everything that is showing in Close is very useful to me. Every field is important and works out very well, there is just sometimes that close has an issues but not all the time. What problems is Close solving and how is ...

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BA

Beathany A

05/03/23

5 out of 5

"The most Awesome, significant app"

What do you like best about Close? Close is beneficial for it helps me to access easily, this app it is the most convenient app I have ever use.It has great feature that is detailed analytics and reporting it provides not like other app that doens't have that kind of feature. What do you dislike about Close? close app has limited integration, the app lacks integration with certain systems they use regularly, which can be a drawback. And also close can be relatively expensive that may result ...

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AU

Anonymous User

05/03/23

5 out of 5

"Great solution for startups"

What do you like best about Close? It's easy, there's a ton of helpful resources, it's affordable, and seems like the best option I've come across for startups. What do you dislike about Close? Nothing really major. It took a little getting used to adding new leads in the way they have it but it's not a problem at all. I perhaps wish I could add a lead directly to a custom view. What problems is Close solving and how is that benefiting you? Great way to track leads, keep information, and do ...

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MS

Marriel S

05/03/23

5 out of 5

"Close is a friendly use app to use"

What do you like best about Close? Close is easy to use tools, friendly to navigate. What do you dislike about Close? I don't have any dislike about this tools. What problems is Close solving and how is that benefiting you? Helping me to call or do outbound to connect prospective users to use my service. Easy to send message allow me to create template to ease in building or creating new template to send sms.

DP

Daniel P

05/02/23

5 out of 5

"Intuitive + elegant product with a great support team"

What do you like best about Close? CRMs are endlessly powerful and customizable. What I love about Close is that their team is super thoughtful about what should go into the product, and what shouldn't. That makes the product easy to use and intuitive, which means I can spend more time closing deals. The support team is also responsive and super helpful, which you won't get with larger orgs. What do you dislike about Close? If anything comes to mind, I find their support documentation a ...

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MD

Matt D

05/02/23

5 out of 5

"Excellent experience"

What do you like best about Close? I find the software to be exceptionally user-friendly and encounter very few glitches or problems while using it. The software's reliability and functionality are essential in efficiently managing client communications, making it an invaluable tool for me in my day-to-day work. What do you dislike about Close? While the application interface may seem perplexing for those who are new to it, over time, with regular usage and familiarity, it will become more ...

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PT

Philippe T

05/02/23

5 out of 5

"Addicted to Steli's Content and Close of course"

What do you like best about Close? What I like most is the simplicity, e.g. the chronological history of notes, tasks, opps, emails, appointments, calls, custom activities, ... This doesn't sound like a special feature at first, but this is where Close differs massively from all other CRMs. With close, a user only has to click a little. In addition to opps, emails and tasks, smart views let you organize and prioritize your work. Close ist einfach für die eigenen Bedürfnisse customisierbar. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].