Close Reviews in July 2025: User Ratings, Pros & Cons

"Benefit of using Close"

What do you like best about Close? What I like about using Close is that we can track our leads and customers, and we are also updated about the status of the previous call. We can also highlight our opportunities and follow up leads. What do you dislike about Close? The least helpful or the downside of using Cose is that there are times that we can't open it specially if we have a slow internet connection and also there are times that we can't access Close due to system error. What ...

"AMAZING! FANTASTIC!"

What do you like best about Close? It helps me a lot in fetching up some information. Very easy to use and less hassle. What do you dislike about Close? It crashes sometimes, but it is tolerable. Nothing to complain about with this Fantastic app. What problems is Close solving and how is that benefiting you? We've been struggling ith our follow-ups back then until we used CLOSE. It increases our follow-up at least 40%.

"Using Close as a Sales Associate"

What do you like best about Close? Having a CRM that has all the clients details and resources in one place is super helpful. We can keep on track of their process within our programs with ease and save so much time as they deal with several team members throughout their journey in our company. Smart views make this very easy to track many datapoints, especially for myself taking care of payroll which we have many different commission structures this allows us to keep track of these points ...

"Easy to navigate and helps keep you organized."

What do you like best about Close? The most helpful thing about Close is the tasks feature. It makes life easier to know who to follow up with. I also enjoy the reports section so that I can see what I have done for the day. What do you dislike about Close? There is nothing in particular that I dislike about Close. It is of the better CRM program that I have used in my career thus far. I am glad our company uses it. What problems is Close solving and how is that benefiting you? The sequence ...

"Very user-friendly, super-helpful support team!"

What do you like best about Close? Close is very user-friendly and easy to use. They're constantly updating the platform (and just released an app!). What do you dislike about Close? Some features (like automated follow-up) aren't as useful to me. What problems is Close solving and how is that benefiting you? Holding/managing CRM data for us - all about being more productive!

"Powerful CRM and support is amazing"

What do you like best about Close? Efficient design, and considering it is a reasonably complex piece of software... the support is super quick and always helpful. Documentation is also comprehensive. Pretty happy here. What do you dislike about Close? Would like to see : 1. Customisable IVR system or call system itergration with call queing and field dependent routing 2. Custom sorting of smart views maybe folders 3. More Standard fields in Opportunities instead of just confidence and ...

"Close CRM user experience"

What do you like best about Close? Very easy to use and user-friendly. You can learn it easily and it's very straight forward. What do you dislike about Close? When working on leads, if you press back, it will go back to the first lead. What problems is Close solving and how is that benefiting you? compilation of leads

"Close is very user friendly and a great tool to use. I highly recommend it!"

What do you like best about Close? I like that you can tag people and bring emails to their attention or simply schedule reminders for yourself. You can easily keep track of all tasks that you need to do each day especially if you have a busy schedule and you need to keep track of everything simultaneously. It's a great tool to reach out to different teams in a company and remind them to complete them. You can now effortlessly add your scheduling links and allow others to schedule meetings ...

"Close.IO: An easy, inexpensive, and effective CRM solution for commercial real estate"

What do you like best about Close? The most helpful aspect of Close.IO is the use and the level of support provided. I was able to set up the software with minimal effort and receive quick and responsive support from the Close.IO team. The software also offers a wide range of tools such as bulk SMS, email, and phone calls all within the system, as well as automatic sequences, marketing campaigns, and smart views. These features can help the user manage their business effectively and ...

"Simple, easy and everything in one application"

What do you like best about Close? What is most helpful and what I like most about Close is that everything is on one application. What was most important to me was having the bulk email and SMS capabilities in Close. What do you dislike about Close? I would like to have Support available via chat. The email chat is still pretty good, and integrated into the application. What problems is Close solving and how is that benefiting you? We had to integrate SMS, bulk email marketing from ...