Close Reviews in June 2026: User Ratings, Pros & Cons

"Very helpful tool"

What do you like best about Close? The best thing about this software is that it's very user-friendly and easy to navigate. CRM is unique in its focus on building and managing long-term customer relationships. What do you dislike about Close? User Experience: Improving the user experience can make a CRM more user-friendly and accessible. This includes simplifying the interface, improving navigation, and reducing the number of clicks needed to perform tasks. What problems is Close solving ...

"Powerful CRM and support is amazing"

What do you like best about Close? Efficient design, and considering it is a reasonably complex piece of software... the support is super quick and always helpful. Documentation is also comprehensive. Pretty happy here. What do you dislike about Close? Would like to see : 1. Customisable IVR system or call system itergration with call queing and field dependent routing 2. Custom sorting of smart views maybe folders 3. More Standard fields in Opportunities instead of just confidence and ...

"Very user-friendly, super-helpful support team!"

What do you like best about Close? Close is very user-friendly and easy to use. They're constantly updating the platform (and just released an app!). What do you dislike about Close? Some features (like automated follow-up) aren't as useful to me. What problems is Close solving and how is that benefiting you? Holding/managing CRM data for us - all about being more productive!

"Using Close as a Sales Associate"

What do you like best about Close? Having a CRM that has all the clients details and resources in one place is super helpful. We can keep on track of their process within our programs with ease and save so much time as they deal with several team members throughout their journey in our company. Smart views make this very easy to track many datapoints, especially for myself taking care of payroll which we have many different commission structures this allows us to keep track of these points ...

"Easy to navigate and helps keep you organized."

What do you like best about Close? The most helpful thing about Close is the tasks feature. It makes life easier to know who to follow up with. I also enjoy the reports section so that I can see what I have done for the day. What do you dislike about Close? There is nothing in particular that I dislike about Close. It is of the better CRM program that I have used in my career thus far. I am glad our company uses it. What problems is Close solving and how is that benefiting you? The sequence ...

"AMAZING! FANTASTIC!"

What do you like best about Close? It helps me a lot in fetching up some information. Very easy to use and less hassle. What do you dislike about Close? It crashes sometimes, but it is tolerable. Nothing to complain about with this Fantastic app. What problems is Close solving and how is that benefiting you? We've been struggling ith our follow-ups back then until we used CLOSE. It increases our follow-up at least 40%.

"Close CRM user experience"

What do you like best about Close? Very easy to use and user-friendly. You can learn it easily and it's very straight forward. What do you dislike about Close? When working on leads, if you press back, it will go back to the first lead. What problems is Close solving and how is that benefiting you? compilation of leads

"Great system - support is top notch - communication is the best"

What do you like best about Close? Close is like a more easily customizable version of SalesForce with everything built in and no need for 3rd party integration or administrators to run it. The integrated phone calls, dialer, and SMS is fantastic. What do you dislike about Close? I wish there was a little more variety for account hierarchy, or the ability to customize account hierarchy within close as opposed to relying on custom fields for the majority of things. What problems is Close ...

"Close is very user friendly and a great tool to use. I highly recommend it!"

What do you like best about Close? I like that you can tag people and bring emails to their attention or simply schedule reminders for yourself. You can easily keep track of all tasks that you need to do each day especially if you have a busy schedule and you need to keep track of everything simultaneously. It's a great tool to reach out to different teams in a company and remind them to complete them. You can now effortlessly add your scheduling links and allow others to schedule meetings ...

"Close.IO: An easy, inexpensive, and effective CRM solution for commercial real estate"

What do you like best about Close? The most helpful aspect of Close.IO is the use and the level of support provided. I was able to set up the software with minimal effort and receive quick and responsive support from the Close.IO team. The software also offers a wide range of tools such as bulk SMS, email, and phone calls all within the system, as well as automatic sequences, marketing campaigns, and smart views. These features can help the user manage their business effectively and ...