NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

8.6

SpotScore

Close - CRM Software

Close Reviews in September 2026: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.88

Add to compare

Starts from $9 / user / month when yearly

Start Free Trial

Close Reviews & Ratings

4.88

Excellent

Based on 573 ratings & 639 reviews

Are you using Close?

Rating Distribution

Excellent

(604)

Very Good

(31)

Good

(1)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.

  • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.

  • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

  • Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 261-270 out of 639

FJ

Faith J

06/13/23

5 out of 5

"You’d love this!"

What do you like best about Close? I love the tasks and how they remind you each day to call your leads. I also like how it connects to my google calendar, so when I have an appointment coming up it notifies me on Close. What do you dislike about Close? I don't like when I'm on a phone call with a customer and if an incoming call comes in, sometimes it stays ringing the entirety of my current call. Makes it hard to focus on my current call. What problems is Close solving and how is that ...

Read more

VD

Vanessa D

06/07/23

5 out of 5

"I love Close"

What do you like best about Close? The powerdialer is my favourite feature about Close. It´s also very individual, which is awesome and saves much of my time. I use Close everyday so it really is a life saver in sales. What do you dislike about Close? It´s kind of expensive what that´s to expect when working with good software. What problems is Close solving and how is that benefiting you? Saving so much time through all of its automations etc.

WL

william l

06/06/23

5 out of 5

"best crm ive ever used !!!!"

What do you like best about Close? i love how simple it is!!! the support staff is great! the price is right for my business!!! its will increase your sales the more that you use it for sure!!! What do you dislike about Close? nothing really, we are using this for b to c and it was designed for b to b, but it will work for both What problems is Close solving and how is that benefiting you? being able to reach people on all facets and the automation

AU

Anonymous User

06/06/23

5 out of 5

"Great CRM for a small sales team"

What do you like best about Close? I am a huge fan of Close - mainly because it is user-friendly. After dealing with clunky systems like Salesforce with little support, using Close was a breeze, and their team is so helpful. What do you dislike about Close? I can't think of many. I would like to be able to enter holidays in the calendar so I don't have to think of pausing sequences. What problems is Close solving and how is that benefiting you? Close has been a great tool to automate our ...

Read more

AU

Anonymous User

06/06/23

5 out of 5

"Sales Review"

What do you like best about Close? The Text sequences and smart views. Very easy to use What do you dislike about Close? Cant call from the App. Sometimes there are system lags What problems is Close solving and how is that benefiting you? The does a good job in finding sales opportunites

WG

Wendy G

06/05/23

5 out of 5

"Improves efficiency"

What do you like best about Close? I like that everything in one place. All correspondence, notes, etc. are a click away for me, my team. What do you dislike about Close? Nothing really. It works well for keeping the pipeline up to date. What problems is Close solving and how is that benefiting you? Collaboration and efficiency. Keeps the team in sync, knowing what is happening in very complex partnership discussions. Also serves as a log of all conversations, helping to keep partnerships ...

Read more

BW

benjamin w

06/05/23

5 out of 5

"My favourite CRM"

What do you like best about Close? I love how flexible it is. As a user you have so many options to build and detail your sales pipeline. I also love the powerdialer. It does not only help calling more leads in less time, it also helps new sales reps to get into it faster and prevents them from overthinking every lead. What do you dislike about Close? The only thing with Close which is not nearly perfect is the price. I mean don´t get me wrong. Every good software has it´s price and I would ...

Read more

AU

Anonymous User

06/04/23

5 out of 5

"Account Executive"

What do you like best about Close? What I like best about close is the simplicity when using the software. What do you dislike about Close? Something I dislike about close is the ability to fix specific errors that continue throughout my day. What problems is Close solving and how is that benefiting you? I'm able to reach clients all over the nation in record time.

NC

Nico C

06/01/23

5 out of 5

"Great for automation calling."

What do you like best about Close? The auto Dialer makes it easy to work on other outbound strategies while automatically making calls. This tool allows you to be more efficient. Less work, more calls! What do you dislike about Close? It would be nice if the dialer could make more than one call at a time. To be able to dial for example 10 times and have only the connects come in would be lit! What problems is Close solving and how is that benefiting you? Close is solving me having to ...

Read more

AU

Anonymous User

05/30/23

5 out of 5

"Close allows me to perform my job at a level that no other crm can provide."

What do you like best about Close? Close is comprehensive and organized, allowing the user to perform their duties quickly and efficiently. The templates, sequences, smart views, and reports pages have become crucial to my process. What do you dislike about Close? The dialer cal lag occasionally, and the lead profiles don't always load automatically when using the dialer. It would be nice if a lead is marked as "not interested" or "bad fit" they are automatically removed from the ...

Read more

Free vendor scorecard

Evaluate Close objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score Close against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].