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8.6

SpotScore

Close - CRM Software

Close Reviews in September 2026: User Ratings, Pros & Cons

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4.88

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Close Reviews & Ratings

4.88

Excellent

Based on 573 ratings & 639 reviews

Are you using Close?

Rating Distribution

Excellent

(604)

Very Good

(31)

Good

(1)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.

  • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.

  • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

  • Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 251-260 out of 639

AU

Anonymous User

06/22/23

5 out of 5

"I love it"

What do you like best about Close? I can use close as a small company and truly afford the value I get out of this system. What do you dislike about Close? I wish the calls per minute were cheaper, we are using 3rd party calling software. What problems is Close solving and how is that benefiting you? organizing telemarketing calls, and tracking pipeline opportunities

MB

Michael B

06/19/23

5 out of 5

"You help make a lot of mula, I very appreciate you. :)))))))"

What do you like best about Close? It's organized, it makes my life a lot easier at work! What do you dislike about Close? I can't call on my phone, I have an android What problems is Close solving and how is that benefiting you? Calling the folks I need to call

CK

Catherine K

06/16/23

5 out of 5

"CLOSE Dialer review"

What do you like best about Close? CLOSE can be used for making calls, sending and receiving text messages and even receiving MMS. We can even see all activities made on the lead account so you can track anything that happens on the case. What do you dislike about Close? None so far.Everything seems good as far as I am concern. What problems is Close solving and how is that benefiting you? I can see all calls, SMS, MMS and email activities on the account, including the information needed on ...

Read more

TR

Tahmid R

06/16/23

5 out of 5

"A great tool for Sales!"

What do you like best about Close? I love the email sequencing tools, they allow me to automate my sales flow with specific clients. I also like the layout of the emails, it allows me to find specific emails right away, rather than endlessly scrolling to find what I need. What do you dislike about Close? I would love for their to be more AI integrations, and perhaps the tool can help with with CTA's with specific clients, if I have forgotten to email them or If i need to reach out ...

Read more

JC

Jake C

06/15/23

5 out of 5

"Best CRM solution"

What do you like best about Close? It was easy to set up, and it strongly emphasizes small businesses not losing out on potential prospects. They have an email inbox feature where whenever someone responds to an email that comes right in the inbox, you don't lose it and they have a great reminder functionality so that you're always on top of the next prospect you need to reach out to. What do you dislike about Close? Maybe I would like it to work better on mobile. But that's mainly for me ...

Read more

AU

Anonymous User

06/14/23

5 out of 5

"Extremely easy software to learn and master in a short time period"

What do you like best about Close? User interface Easy onboarding experience Quick replies from support What do you dislike about Close? Missing a feature to edit the first step of an email sequence for outbound sales. What problems is Close solving and how is that benefiting you? Keeping track of prospects, opportunities and outbound efforts

LJ

Luis J

06/14/23

5 out of 5

"Perfect CRM"

What do you like best about Close? Close is the best CRM I've used, out of many including sales force, apto, Monday.con. The dialed is unreal, and the ability to take notes, create follow ups is perfect. What do you dislike about Close? Nothing. Everything works to perfection. Seamless. What problems is Close solving and how is that benefiting you? It is inputting all my leads into a seamless dialer which requires minimum effort to dial leads and shows every lead being dialed + notes. Also ...

Read more

JP

Joel P

06/14/23

5 out of 5

"All in one system!"

What do you like best about Close? The ability to edit as much as needed but still very simple to use. This is one of the best CRM for high-ticket sales. What do you dislike about Close? Would really like to see UI/UX editing capabilities for the end user. What problems is Close solving and how is that benefiting you? The ability to use one centric system without having to navigate through multiple apps. Productivity/Profitability has increased significantly.

JM

Jason M

06/14/23

5 out of 5

"The best out-of-the-box CRM, hands-down!"

What do you like best about Close? The automatic 2-way capture of emails is a huge win! Automatic logging of calls and duration are another time saver, not to mention the one-click dial to call on contacts. The smart views that update in real-time make for super-efficient work. In my experience, I would venture a guess to say that I am saving at least 20 mins per day with mindless data entry for my tasks. And visibility of an account is nearly instant when I receive a call and need a quick ...

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GS

Glory S

06/13/23

5 out of 5

"Finally the ONE stop shop that helps business owners CLOSE is a super easy way that WORKS!"

What do you like best about Close? What is most helpful about Close is the all-in-one platform that makes it easy to communicate with clients. The biggest upside is the EASE at which I can call, text and email my clients PLUS get the responses all in one place so I can spend more time serving my clients! What do you dislike about Close? Wish I would have found Close sooner - THANK YOU for this incredible solution to customer relations made easy. What problems is Close solving and how is ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].