Close Reviews in September 2026: User Ratings, Pros & Cons

"The best CRM I've ever used"

What do you like best about Close? Simple and intuitive to both use and customize, yet powerful What do you dislike about Close? Inability to hide client details from specific users, such as if they are not the lead owner. What problems is Close solving and how is that benefiting you? They allow us to manage our expensive data efficiently

"Wonderful product!"

What do you like best about Close? UI is incredibly easy for new users. Has help us to close out deals. What do you dislike about Close? Not much to say in regards to the downsides of Close. What problems is Close solving and how is that benefiting you? Allowing us to keep track of where we are in different pipelines.

"Close has been a simple easy to learn yet effective CRM. Thank you Nick!"

What do you like best about Close? The east to use interface makes navigating my workflow effortless. What do you dislike about Close? Close is fantastic, but if there were one feature I would like to see added in Close would be a multi-line dialer. What problems is Close solving and how is that benefiting you? Close allows me to be cold call outreach and SMS, contacting my prospects from every angle is something I highly value. Close level of navigation allows for seamless navigation.

"Simple, fast and efficient"

What do you like best about Close? Close makes it really easy for every sales team to log information about customers while calling them and create new opportunities after every call. The overall access to each customer is really good. What do you dislike about Close? Right now there is not much to think about that is not working well in close. Sometimes the contact details are not loading while calling a lead but it might also be because of an unstable internet connection. What problems is ...

"Fabulous Service with Quick Customer Support"

What do you like best about Close? There are so many fields you can add so you can really hone in on the right market. What do you dislike about Close? Very little! Sometimes it's tricky to find a smart view but I think I'm just still learning. What problems is Close solving and how is that benefiting you? It's helping me not forget to follow up with clients. They have a great reminder system!

"Excellent CRM for small businesses"

What do you like best about Close? Steli's stellar marketing content attracted me to the CRM, but the product's simplicity and efficient customer support have kept me. I am by no means a tech guy--I can barely operate our TV's remote control--but Close keeps things extremely intuitive. I heavily rely on it, and I haven't tapped into most of the coolest features... yet. What do you dislike about Close? The inbox interface (which I never use anyway) is glitchy. I'm sure it's a glitch that ...

"great thus far"

What do you like best about Close? integrations, seamlessness, love that i can do everything from there. What do you dislike about Close? none so far... took a little while to learn but now im coasting What problems is Close solving and how is that benefiting you? relationship management

"Fantastic Software for Small Businesses"

What do you like best about Close? Very simple, easily navigatable, highly customizable filters to help with targeting the right leads, customer service is extremely responsive to issues, price is phenomenal, handles international calling very well, has good mobile application What do you dislike about Close? There's some customization and automation that is outside the scope of Close's capabilities that you could find in a higher end software like Salesforce. What problems is Close solving ...

"Increased performance"

What do you like best about Close? I like best about close, that I am able to do a lot more outbound calls What do you dislike about Close? That I didnt't start earlier to use this CRM becaue its a lot easier to use then others What problems is Close solving and how is that benefiting you? That I don't have to change softwares while calling

"Positive Experience with Close"

What do you like best about Close? Bulk email capabilities, very easy to learn and navigate What do you dislike about Close? building affective smart view can be complicated What problems is Close solving and how is that benefiting you? We are communicating to more users at faster pace