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8.6

SpotScore

Close - CRM Software

Close Reviews in September 2026: User Ratings, Pros & Cons

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4.88

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Close Reviews & Ratings

4.88

Excellent

Based on 573 ratings & 639 reviews

Are you using Close?

Rating Distribution

Excellent

(604)

Very Good

(31)

Good

(1)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.

  • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.

  • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

  • Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 211-220 out of 639

AA

Ankit A

07/10/23

5 out of 5

"Review Close"

What do you like best about Close? This app is useful for my professional life. It has helped me to complete my tasks on time due to its unique feature. It helped me to attract customers and increase business for my company. What do you dislike about Close? This app has few bugs which disturb me while working. It delays my work and because of which my entire work takes a set back. App bugs can be removed to smoothen the work. What problems is Close solving and how is that benefiting ...

Read more

AS

Aastha S

07/10/23

5 out of 5

"MOST EFFECTIVE CRM - CLOSE"

What do you like best about Close? Close CRM provides tools for lead tracking, qualification, and prioritisation. Users can easily manage their leads, track progress, and assign tasks to team members, helping to streamline the sales pipeline. What do you dislike about Close? Close CRM may be considered relatively expensive for small businesses or startups, especially compared to some other CRM options on the market. What problems is Close solving and how is that benefiting you? Close CRM ...

Read more

NB

Naman B

07/10/23

5 out of 5

"Close CRM Review: A Comprehensive and Customizable CRM Solution with Room for Improvement"

What do you like best about Close? Assess the user interface and overall user experience. Consider how intuitive the software is, the clarity of navigation, and the ease of accessing different features. Evaluate the overall design, aesthetics, and responsiveness of the CRM. What do you dislike about Close? Lack of Native Integrations: While Close CRM does offer integrations with popular tools and platforms, some users have expressed a desire for a wider range of native integrations. This ...

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SA

Shruti A

07/09/23

5 out of 5

"Review of App"

What do you like best about Close? It is the best app i have come across. the features are awesome. It makes my tasks easier and quick. This app is what one should have always with them for there tasks What do you dislike about Close? the app has a few bugs which can be rectified. App should gain more testimonials and user feedback to perform better in the market. it can be improved to a better app. What problems is Close solving and how is that benefiting you? It helps me to attract ...

Read more

BN

Ben N

07/09/23

5 out of 5

"The only CRM I use!"

What do you like best about Close? The functionality of it all really makes it happen for me. Also, you don't need to be too techy to learn the ins and outs of Close. This is simplicity at its finest. Thank you for making Close." What do you dislike about Close? That we did not find out about Close sooner. What problems is Close solving and how is that benefiting you? Lead management is the biggest problem we had. Close made contacting customers by phone, text and email easy. Also ...

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LF

Luisa F. R

07/09/23

5 out of 5

"It is a complete and easy to use tool."

What do you like best about Close? It is a tool that facilitates the management and interaction with customers and verifies the steps and interactions carried out. Calls can be easily listened to and downloaded What do you dislike about Close? I think it can improve its overall look as it can look a bit dated because the colors are a bit muted and can be a bit more customizable. It would be a bit friendlier, considering this tool is used throughout the workday. What problems is Close ...

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CC

Cody C

07/08/23

5 out of 5

"Excellent CRM"

What do you like best about Close? The interface is very easy to use and for the price you pay - its a 10x roi and a steal What do you dislike about Close? not much really. i did not like hubspot at all then switched to Close and cant find anything i dislike (so far) What problems is Close solving and how is that benefiting you? We use close.com for: - CRM - follow up subsequences - dialer - not letting any leads slip through the cracks

NK

Nikhil K

07/07/23

5 out of 5

"Game-Changing Efficiency: A Stellar Review of Close CRM's Transformative Power"

What do you like best about Close? I've been using Close CRM for a while, and I have to admit that it has really changed the game for my company. My team's effectiveness and productivity have significantly increased thanks to the user-friendly design, powerful capabilities, and flexible integration possibilities. The customer service crew has also been outstanding, always helpful and available when we need them. I heartily endorse Close CRM to any company seeking a dependable and potent CRM ...

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TS

Tim S

07/06/23

5 out of 5

"Exceptional CRM"

What do you like best about Close? The simplicity of Close is the game changer for me. Sales teams need a CRM that's light in order to improve efficiency and Close ticks that's box What do you dislike about Close? At the moment I feel that the mobile app could be improved What problems is Close solving and how is that benefiting you? Close helps us by centralizing most of our outreach.

AU

Anonymous User

07/06/23

5 out of 5

"Efficient Sales Management Solution"

What do you like best about Close? Close CRM is a user-friendly and efficient sales management tool! Its intuitive design, contact management features, and email integration streamline the sales process. The platform's reporting and analytics tools provide valuable insights, while seamless collaboration enhances team productivity. What do you dislike about Close? Close CRM, while generally effective, may have a slight learning curve for users initially. Additionally, its customization ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].