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8.6

SpotScore

Close - CRM Software

Close Reviews in September 2026: User Ratings, Pros & Cons

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4.88

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Close Reviews & Ratings

4.88

Excellent

Based on 573 ratings & 639 reviews

Are you using Close?

Rating Distribution

Excellent

(604)

Very Good

(31)

Good

(1)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.

  • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.

  • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

  • Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 201-210 out of 639

OR

Oliver R

07/18/23

5 out of 5

"The best CRM I've used?"

What do you like best about Close? The ease of use. It's incredibly easy to build a list of targeted leads to contact - and allows you to automate email sequences and calls to make contacting them hassle free. What do you dislike about Close? As with using any CRM it can seem a bit alien when you first take a look. After using it for a couple of days I found it to be one of the best CRM's I've used and really struggling to find a down side! What problems is Close solving and how is that ...

Read more

AR

Alistair R

07/18/23

5 out of 5

"Groundbreaking crm!"

What do you like best about Close? I just love how everything is well intergrated and easy to use and monitor all aspects of my work. What do you dislike about Close? Nothing really. I wish I had known about Close earlier. What problems is Close solving and how is that benefiting you? The customer service is incredibly fast and helpful.

MY

Matt Y

07/18/23

5 out of 5

"We doubled using Close's software"

What do you like best about Close? Automation is key to us growing our business and allows us to reach out to literally thousands of new clients every week. What do you dislike about Close? Nothing, to be honest, the only thing is that reporting could be more detailed. What problems is Close solving and how is that benefiting you? New business generation and tracking of sales staff which is crucial

LB

Luke B

07/17/23

5 out of 5

"The best CRM I have used so far!!"

What do you like best about Close? Upsides to using close are sending scheduled texts and being able to dispostion easliy allows to make sure no propects slip through the cracks and are all reached What do you dislike about Close? Downsides are when sending a text message, double check you click "send". A lot of the times it will end up as a "Draft" and will not be sent out. What problems is Close solving and how is that benefiting you? Able to seamlessly dial through hundreds of leads ...

Read more

LI

Leon I

07/17/23

5 out of 5

"SPEED"

What do you like best about Close? I like how easy it is and how fast you can do things. I ove to do things with speed. The faster you do things, the faster you get to your Sale and the faster you get to your Money. What do you dislike about Close? For beginners it can be a bit complicated, but there still are very good instructions. Also for a beginner agency with no money on the start, it can be a bit pricy. What problems is Close solving and how is that benefiting you? Close helps me do ...

Read more

VV

Vidya V

07/14/23

5 out of 5

"Experience of the best Sales CRM"

What do you like best about Close? The way it makes our day to day follow ups with our clients so easy and handy What do you dislike about Close? We can micromanage every single detail about an action, its a pro as well as a con :) What problems is Close solving and how is that benefiting you? Pipeline management, Continuous follow ups with my leads, lead tracking

OS

Oliver S

07/14/23

5 out of 5

"Perfection"

What do you like best about Close? It motivates you to make your prospecting life very easy and more accurate boosts sales definetley What do you dislike about Close? I dislike that close doesnt have a mobile app other than that perfection What problems is Close solving and how is that benefiting you? Prospecting and following up with tons of leads more accurtely

MS

Myra S

07/13/23

5 out of 5

"MOST EFFECTIVE CRM - CLOSE"

What do you like best about Close? Close CRM has a very user-friendly interface as it helps to navigate the information. It is very simple & easy to use. It also helps to track the activity and also in reporting as well. What do you dislike about Close? The mobile app has limited features when compared to the desktop version, it sometimes limits the usage & hampers the experience. If increased, it can help us increase productivity as well. What problems is Close solving and how is that ...

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YT

Yashika T

07/12/23

5 out of 5

"Excellent CRM!"

What do you like best about Close? Close CRM is an excellent tool for managing relationships with leads and customers. It boasts impressive sales automation features that can help nearly any lead generation or sales process. It is a significantly better tool if you want to create scalable sales processes. Close centralizes much of your lead generation and sales pipeline and organizes your entire team. It is a great option for small startups or medium-sized companies. The software is perfect ...

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VK

Vedant K

07/10/23

5 out of 5

"Great CRM and very easy to use!"

What do you like best about Close? Close is a comprehensive CRM that helps from origination to the sales cycle completion. You can track the entire pipeline as well as new prospects fairly easily. The comprehensive dashboard suite is also a really great way to keep track of your team, lead inflow, lead conversation rate as well as revenue pipeline more effectively. All in all close is a really great CRM ! What do you dislike about Close? The only negative tithing about close is that while ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].