Close Reviews in September 2026: User Ratings, Pros & Cons

"Loving this program!"

What do you like best about Close? All my leads are right there in one place, easy to track; love that I can send an email, and/or call, and/or text all from one screen; I can leave notes for myself or my colleagues to see--whoever is talking to the client can see the necessary information, but it still tracks them as my client; also love that I can set reminders to follow-up with clients What do you dislike about Close? I have not been able to call overseas. I think maybe there is another ...

"Close is the best!"

What do you like best about Close? All communications and tasks and information are consolidated into one place. Close has AWESOME and fast customer response. They treat me as if I'm an account admin anytime I submit a question or request! What do you dislike about Close? It would be neat to see the power/auto dialer have a "double dial" option. What problems is Close solving and how is that benefiting you? They make my job as an appointment setter easy. All notes and customer information ...

"Flexible CRM"

What do you like best about Close? Emails templates and automatic sequance emails What do you dislike about Close? Need extra time to understand all features What problems is Close solving and how is that benefiting you? Organizing all leads in one place and managing different communications between different team members.

"How Close CRM is Transforming Sales Processes!"

What do you like best about Close? Close has certainly been a standout tool that has proven to be super effective in managing relationships with leads and customers. Its seamless user experience, powerful automation features, and exceptional support make it a powerful asset for any sales-focused organization. What do you dislike about Close? The Close mobile app does not offer the same comprehensive functionality as its web-based version. Some users might find the app's features limited, ...

"As a startup company, Close is the CRM that focuses on fast, easy customer communication"

What do you like best about Close? In our small team we focus on producing and delivering sales e-mails through the template driven system that Close has, along with the easy reminder setup, we never leave a potential customer behind. The second major plus for us is the seamless intergration with our website and social media accounts, in that when prospects submit forms on the platforms, the form data is easily fed into Close and automatically appears as a lead prospect and a to-do task for ...

"Simple and Effective"

What do you like best about Close? What I like in a CRM is the ease-of-use and the aesthetics. I just login and all of my important notifications and tasks are right there. What do you dislike about Close? If you work quickly between leads or windows sometimes it can be glitchy. For example an SMS might revert back to a draft which has been a bit annoying sometimes. What problems is Close solving and how is that benefiting you? It makes it easier to manage a large volume of prospects and ...

"Amazing Platform!"

What do you like best about Close? The way it logs calls and allows you to track your whole sales cycle saves so much time as the reps can do it as they make calls! What do you dislike about Close? It requires a very high internet connection which is not always available! What problems is Close solving and how is that benefiting you? It was allowing me to call multiple people at one time which is just so time saving and effective.

"Close is by far the cleanest CRM out there. It’s intuitive, easy to use and an overal great tool."

What do you like best about Close? User interface is brilliant Lack of clutter, means it's easy to use Solid features and good pricing (new startup plan) What do you dislike about Close? Can be some bugs from time to time, however customer support is always on it What problems is Close solving and how is that benefiting you? Sales. It's a machine at cold outreach, love the sequences feature.

"This is by far the best CRM. I use it for my SaaS & online service-based business."

What do you like best about Close? It is clean and easy to use. It keeps you focused on the things that matter. Every other CRM felt overwhelming, had feature bloat and was a nightmare. It ended up paralyzing me and I wouldn't use it. With Close, I started immediately, intuitively, and never stopped. What do you dislike about Close? The price is a little bit high for us as a scrappy startup, but with their new startup pricing plan it is much more do-able. I don't really have any other ...

"User Friendly CRM with functionalities that you discover the more you use it."

What do you like best about Close? Extremely easy to link email accounts to Close. It's also fantastic for creating sequences and assigning statuses to leads. Importing and exporting leads is also super easy to do. Bulk editing is fantastic for cleaning up your inbox. It really is an impressive piece of kit. What do you dislike about Close? I truly don't see any downsides about Close. It's great value for money and is central to our business. I couldn't think of one area where our ...