spotsaas-logo
Get Listed

8.6

Spot Score

Close - CRM Software

Close Reviews in July 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

Add to compare

Starts from $9/user/month when yearly

Request a Quote

Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 191-200 out of 595

TM

Tyrone M

06/30/23

5 out of 5

"Close for the win"

What do you like best about Close? I like the intuitive nature of the interface What do you dislike about Close? The mobile app could be more intuitive!! What problems is Close solving and how is that benefiting you? A 1 stop shop for outreach and keeping data organized.

AU

Anonymous User

06/30/23

5 out of 5

"Appoinment Setter"

What do you like best about Close? I like the lead management flow, creating follow-up sequences. Also the calling capabilities no mobile. What do you dislike about Close? Creating multiple accounts sometimes makes the software crash. What problems is Close solving and how is that benefiting you? Helps me manage leads easily and be able to connect with clients.

DV

D’Andre V

06/30/23

5 out of 5

"I LOVE CLOSE CRM!"

What do you like best about Close? I like how Close is user friendly and easy to navigate. The recent App release was a great idea (was needed). I'm able to easily communicate with my clients and I love using CLOSE for my daily sales process. I get in depth analytics. Also love getting the text messages to my phone so Im in tune with notifications/updates. What do you dislike about Close? I dislike when texts bounce back on certain Text templates. What problems is Close solving and how is ...

Read more

GD

Grégoire D

06/30/23

5 out of 5

"Very good experience using Close"

What do you like best about Close? Close is a very efficient tool that helped our sales team to reach the next level. The tool is reliable. Their support team is easy to contact and provides helpful answers very quickly. What do you dislike about Close? Would be good to be able to bring our own carrier for outgoing calls. What problems is Close solving and how is that benefiting you? Combines a CRM and outbound call tool. Smartviews are very helpful to target our prospects best.

AU

Anonymous User

06/30/23

5 out of 5

"Close is efficient and user friendly"

What do you like best about Close? If I don't understand how to do something, the system is relatively intuitive and I am able to usually figure it out on my own. What do you dislike about Close? I feel like the way filters are written and organized could be simpler. What problems is Close solving and how is that benefiting you? It allows me to keep my leads organized and not let any fall through the cracks.

KM

Kunal M

06/30/23

5 out of 5

"Excellent CRM Solution for Efficient Sales Management"

What do you like best about Close? Close.com is user friendly, but high makes it easier for us to navigate and manage all aspects of my sales pipeline. One of the best features of close is the robust communication capabilities such as built in calling and email functions. What do you dislike about Close? Main thing which I feel is missing is the customisation options, while I do enjoy most of the customised features there is some ability in customising the fields and workflows. What ...

Read more

MC

Michael C

06/27/23

5 out of 5

"The best CRM I've ever used"

What do you like best about Close? Simple and intuitive to both use and customize, yet powerful What do you dislike about Close? Inability to hide client details from specific users, such as if they are not the lead owner. What problems is Close solving and how is that benefiting you? They allow us to manage our expensive data efficiently

AU

Anonymous User

06/26/23

5 out of 5

"Wonderful product!"

What do you like best about Close? UI is incredibly easy for new users. Has help us to close out deals. What do you dislike about Close? Not much to say in regards to the downsides of Close. What problems is Close solving and how is that benefiting you? Allowing us to keep track of where we are in different pipelines.

JM

Justin M

06/25/23

5 out of 5

"Close has been a simple easy to learn yet effective CRM. Thank you Nick!"

What do you like best about Close? The east to use interface makes navigating my workflow effortless. What do you dislike about Close? Close is fantastic, but if there were one feature I would like to see added in Close would be a multi-line dialer. What problems is Close solving and how is that benefiting you? Close allows me to be cold call outreach and SMS, contacting my prospects from every angle is something I highly value. Close level of navigation allows for seamless navigation.

AU

Anonymous User

06/23/23

5 out of 5

"Excellent CRM for small businesses"

What do you like best about Close? Steli's stellar marketing content attracted me to the CRM, but the product's simplicity and efficient customer support have kept me. I am by no means a tech guy--I can barely operate our TV's remote control--but Close keeps things extremely intuitive. I heavily rely on it, and I haven't tapped into most of the coolest features... yet. What do you dislike about Close? The inbox interface (which I never use anyway) is glitchy. I'm sure it's a glitch that ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed