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8.6

SpotScore

Close - CRM Software

Close Reviews in September 2026: User Ratings, Pros & Cons

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4.88

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Close Reviews & Ratings

4.88

Excellent

Based on 573 ratings & 639 reviews

Are you using Close?

Rating Distribution

Excellent

(604)

Very Good

(31)

Good

(1)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.

  • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.

  • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

  • Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 181-190 out of 639

BA

Ben A

08/08/23

5 out of 5

"Best App Ever"

What do you like best about Close? How easy it is to use and seamlessly go through What do you dislike about Close? It is a bit slow sometime when opening but that is the only problem What problems is Close solving and how is that benefiting you? it is solving the customer to client connection

AU

Anonymous User

08/08/23

5 out of 5

"Great all in one"

What do you like best about Close? The most helpful thing about Close is being able to contact leads super easy and effectivly. While also being able to use oppurtunitys super easy to get clients enrolled. What do you dislike about Close? Close at first would generate my leads for some reason with my google calendar but that has been since fixed. It was also a little confusing at first but easy to learn. What problems is Close solving and how is that benefiting you? Close makes it super ...

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DZ

Dina Z

08/07/23

5 out of 5

"Best CRM I have ever used"

What do you like best about Close? Speed of the system and the dialer. The contact record automatically opens when a call comes in. What do you dislike about Close? Not being able to arrow through a contact list What problems is Close solving and how is that benefiting you? An integrated all in one solution with no multi-system chaos

JL

Joshua L

08/07/23

5 out of 5

"Super easy being able to communicate with clients."

What do you like best about Close? Being able to make our own template and how fast and easy it is to communicate between multiple clients throughtout the day. What do you dislike about Close? There are not any really downsides of close. What problems is Close solving and how is that benefiting you? Being orginized and receiving emails in a profesional setting.

AB

Andy B

08/07/23

5 out of 5

"Simple yet powerful"

What do you like best about Close? I like how simple and clean the interface is. I am easily able to identify what tasks I have to acomplish today and reach out to my prospects. With their filters I can find which prospects I have not spoke with in awhile and focus my efforts. What do you dislike about Close? I dont like how i have to go to my sequenced tasks. The active sequences take a few steps to click on. Sequenced tasks should all flow into one inbox with my other one off tasks. What ...

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RQ

Rey Q

08/07/23

5 out of 5

"Very good system for operations"

What do you like best about Close? The sequences are very good to followup in bulk messages What do you dislike about Close? A calendar on the app would be ideal to have an overview of team tasks What problems is Close solving and how is that benefiting you? A great overview of all the client projects and tying emails to specific entrants.

MF

Mihai F

08/05/23

5 out of 5

"Best CRM for Startups"

What do you like best about Close? I have to say I tryed so many CRM's and been Hubspot and zoho Crm i will choose Close :) Is the best crm for startups. Really easy to use and my sales process has never been so frictionless What do you dislike about Close? On the startup program I wold like to see them give more templates as that is really good for experimenting with different strategies, 10 are not enough. So please take that in consideration What problems is Close solving and how is that ...

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AU

Anonymous User

08/04/23

5 out of 5

"Great CRM!"

What do you like best about Close? The speed of the platform has been fantastic. It's intuitive and has some great automations to simplify the sales process. What do you dislike about Close? Overall we're pretty pleased with the program. It would be nice however to be able to skip/omit portions of sequences based upon communications with a lead. What problems is Close solving and how is that benefiting you? We really needed a better CRM with pipeline management features along with the ...

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PT

Patrick T

08/01/23

5 out of 5

"My Favorite CRM"

What do you like best about Close? Everything is all together in an easily integrated and accessible manner. The built in dial/text/email system is quick, fast and has user friendly template usage for on the fly communications. What do you dislike about Close? Not anything I can think of, I am used to a delegate phone software but I receive a text notification when someone reaches out to me, then I have to go into close fo respond, but then everything is attached to your prospects profile, ...

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JR

Jaden R

07/31/23

5 out of 5

"Smooth, enjoyable, and consistent."

What do you like best about Close? I love the layout, the simplicity of design, and the way it functions. Everything on the platform has been very consistent. I've used a few different CRMs before, and nothing else compares. The platform is easy on the eyes, the dialing is easy on the ears. What do you dislike about Close? The ONLY downside of using Close that I can think of at this very moment.. is that I cannot power-dial through the list of leads with my mobile phone. (Unless I can and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].