8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 171-180 out of 639
SS
Stuti S
09/12/23
"Close to Business and Sales"
What do you like best about Close? Close is a CRM good for sales purpose mainly. It helps to reduce time for dialing as it is having auto dialer feature in it. Communication is easy as we can call, mail and even text to customers by one software only. What do you dislike about Close? Need improvement in the categorisation of mail especially beacuse no tags are given to any mail like inbox contains promotional mails also. Good for Sales only and that is limits its usage. Need ...
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AS
Andrew S
09/12/23
"Simply my preferred CRM"
What do you like best about Close? I've used a few different CRM's before and Close's platform simply dominates in terms of performance than the rest. The calls are smooth and and high quality. Smart views make it easier for the team to communicate with prospects. What do you dislike about Close? Pricing is higher than most but a good trade off for functionality. There are some downtimes and audio errors at times creating some bumps with the experience, however they are typically fixed ...
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SS
Stuti S
09/12/23
"Close to Business and Sales"
What do you like best about Close? Close is a CRM good for sales purpose mainly. It helps to reduce time for dialing as it is having auto dialer feature in it. Communication is easy as we can call, mail and even text to customers by one software only. What do you dislike about Close? Need improvement in the categorisation of mail especially beacuse no tags are given to any mail like inbox contains promotional mails also. Good for Sales only and that is limits its usage. Need ...
Read more
AS
Andrew S
09/12/23
"Simply my preferred CRM"
What do you like best about Close? I've used a few different CRM's before and Close's platform simply dominates in terms of performance than the rest. The calls are smooth and and high quality. Smart views make it easier for the team to communicate with prospects. What do you dislike about Close? Pricing is higher than most but a good trade off for functionality. There are some downtimes and audio errors at times creating some bumps with the experience, however they are typically fixed ...
Read more
AR
Abhishek R
08/15/23
"Close has made sales management smooth and convenient."
What do you like best about Close? Lead management is a breeze. The ability to sort out most relevant ones instantly and mail them right away is very useful. What do you dislike about Close? I haven't really faced such a downside to explicitly mention it. It can gamify things a bit may be. What problems is Close solving and how is that benefiting you? We sell to corporations, specifically CXOs and HRs. Close has helped lead handling, followups with sequences, prioritising tasks and notes ...
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TL
Tyler L
08/15/23
"Best CRM out there"
What do you like best about Close? Everything can be handled and tracked all through one CRM. What do you dislike about Close? Can be expensive depending on the size of your team What problems is Close solving and how is that benefiting you? The biggest problem is having to pay for different softwares and integrate them all together. Close is an all-in-one solution.
AU
Anonymous User
08/09/23
"Love this product"
What do you like best about Close? Love the UI experience. Easy to track and see what is going on. It makes it so much easier to never miss an important email. Love the sharing with team members. and the tracking and reminders What do you dislike about Close? A bit expensive, so repeatedly evaluate if we really need it. Sometimes hard to track when an email is sent to contacts that represent different projects and when there are mulitple projects with the same client. What problems is Close ...
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RT
Rodrigo T
08/08/23
"Good crm and compact"
What do you like best about Close? Leads well organized and have a lot of options to put information What do you dislike about Close? in fact it is a little bit slow in calling What problems is Close solving and how is that benefiting you? connect with the lead in real time
NB
Nour B
08/08/23
"Close CRM: The simple CRM that gets results"
What do you like best about Close? I love that Close is very simple and organized. It has all the integrations that I need and also has a mobile app that I can call leads directly from. Highly Reccomended! What do you dislike about Close? Not much I dislike about close. It has everything I need. What problems is Close solving and how is that benefiting you? Calling my leads and sending SMS.
PP
Prinkan P
08/08/23
"CRM for Modern companies"
What do you like best about Close? Agility. Customization ability. Integrations Migration from other CRMs using simple clicks What do you dislike about Close? Could have AI generated insights on leads and opportunites What problems is Close solving and how is that benefiting you? Very easy to setup and get started with. VoIP call integration and Tracking simplifies life of sales people Free Mobile App
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].