8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 161-170 out of 639
GN
George N
09/19/23
"Best sales CRM I've worked with."
What do you like best about Close? We lead teams of multiple sales reps for many businesses in the coaching/consulting space. While we have tried many different CRM tools across the years like Hubspot, GHL, Clickup, and even Airtable, none even came near to using Close.com. By far the most flexible, responsive, user-friendly interface CRM we've ever used. Highly recommended to any sales reps / sales team managers or leaders. What do you dislike about Close? One thing I'm not so keen about ...
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SR
Sean R
09/19/23
"Close is incredibly simple and efficient. Highly Recommend!"
What do you like best about Close? It has increased my ability to make sure no one ever falls through the cracks. Secure more deals and create a highly efficient and enjoyable workflow! What do you dislike about Close? I would say just a few minor issues within the build-out and visibility of certain criteria that I enjoyed having visibility over on my old CRM. What problems is Close solving and how is that benefiting you? It is making sure I never miss a sales lead and my ability to ...
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EI
Ethan I
09/17/23
"Great System"
What do you like best about Close? I like how user friendly the system is and for my line of work the auto dial feature is the best thing. Being able to just dial my whole client base easily. What do you dislike about Close? One thing I don't like about close is the new summary and trascipt feature just being automatiss ca ally opened. Should give an option to open each one individually and not have it floor the entire page. What problems is Close solving and how is that benefiting ...
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RY
Ritika Y
09/17/23
"Close to business and sales"
What do you like best about Close? Close is a CMR very good for maintaining good relationship with customers and managers.It email syncing option is amazing i am able to contact to the people whom i have not heard from a long time. What do you dislike about Close? The main demerits or we can say it need improvement in giving tag or suject to the mails because there are many mails of promotions,discounts,etc if there will be be a suject or tag it will be helpful to read the mail. What ...
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EI
Ethan I
09/17/23
"Great System"
What do you like best about Close? I like how user friendly the system is and for my line of work the auto dial feature is the best thing. Being able to just dial my whole client base easily. What do you dislike about Close? One thing I don't like about close is the new summary and trascipt feature just being automatiss ca ally opened. Should give an option to open each one individually and not have it floor the entire page. What problems is Close solving and how is that benefiting ...
Read more
RY
Ritika Y
09/17/23
"Close to business and sales"
What do you like best about Close? Close is a CMR very good for maintaining good relationship with customers and managers.It email syncing option is amazing i am able to contact to the people whom i have not heard from a long time. What do you dislike about Close? The main demerits or we can say it need improvement in giving tag or suject to the mails because there are many mails of promotions,discounts,etc if there will be be a suject or tag it will be helpful to read the mail. What ...
Read more
AU
Anonymous User
09/14/23
"Efficient in just a few days."
What do you like best about Close? Smart views are an awesome way to organize your leads. Close also has an awesome inbox similar to an email inbox. Easy to check in with your follows up and keep everything up to date. What do you dislike about Close? Email templates are difficult to organize. The only way to get around is alpabetical order. Maybe if they had a folders feature for templates, templates would be easieer to find. There is a search bar but difficult to remmeber template name ...
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AU
Anonymous User
09/14/23
"Efficient in just a few days."
What do you like best about Close? Smart views are an awesome way to organize your leads. Close also has an awesome inbox similar to an email inbox. Easy to check in with your follows up and keep everything up to date. What do you dislike about Close? Email templates are difficult to organize. The only way to get around is alpabetical order. Maybe if they had a folders feature for templates, templates would be easieer to find. There is a search bar but difficult to remmeber template name ...
Read more
AU
Anonymous User
09/13/23
"Amazing experience"
What do you like best about Close? I like how everything is so organized and easily accessible I can find all my leads with a simple click of a button. On top of that I can also reorganize them to my preference. What do you dislike about Close? I ash close on phones mainly in IPhones worked a bit faster maybe it could be the phone itself? Or maybe the severs or connections? But yea close on phone should be a bit faster. What problems is Close solving and how is that benefiting you? Easily ...
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AU
Anonymous User
09/13/23
"Amazing experience"
What do you like best about Close? I like how everything is so organized and easily accessible I can find all my leads with a simple click of a button. On top of that I can also reorganize them to my preference. What do you dislike about Close? I ash close on phones mainly in IPhones worked a bit faster maybe it could be the phone itself? Or maybe the severs or connections? But yea close on phone should be a bit faster. What problems is Close solving and how is that benefiting you? Easily ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].