8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 151-160 out of 639
SS
Sahil S
10/30/23
"Highly user friendly with quick access dashboard"
What do you like best about Close? - ease of access - quick resolution - multi UI Integration - Quick customer support What do you dislike about Close? - ios app needs to be more "bug-free" - calling feature needs to be worked upon What problems is Close solving and how is that benefiting you? - creating a one stop CRM solution - helping me follow up with leads and convert them into paying customers
SS
Sahil S
10/30/23
"Highly user friendly with quick access dashboard"
What do you like best about Close? - ease of access - quick resolution - multi UI Integration - Quick customer support What do you dislike about Close? - ios app needs to be more "bug-free" - calling feature needs to be worked upon What problems is Close solving and how is that benefiting you? - creating a one stop CRM solution - helping me follow up with leads and convert them into paying customers
YS
Yulia S
10/30/23
"Very easy and has everything I need"
What do you like best about Close? it's easy to use, it records calls, you can power dial out of it. Everything is in one place! What do you dislike about Close? Can't think of anything. I guess you can't use the power dialer function unless you're on the app version. What problems is Close solving and how is that benefiting you? having everything in one place. The last company I was at, they had too many different apps for everything.
JB
Jess B
10/30/23
"Great program"
What do you like best about Close? I recently had the pleasure of working with Close Company,it was an outstanding experience. From start to finish, I experienced a high level of professionalism, efficiency, and dedication. They were only easy-going and relaxed in their approach. Everythign they offered was top-notch. What do you dislike about Close? One potential downside is their pricing. Can eb a little costy What problems is Close solving and how is that benefiting you? Game changer ...
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FS
Fabian S
09/29/23
"Helps me stay organised"
What do you like best about Close? Minimalistic design, everything is just a few clicks away. Tasks are great. Very good performance. Ability to call/sms/email all together. Automatic reminders for follows if no reply. What do you dislike about Close? Only bug I've found is if the client number is initially incorrect updating it still leaves the SMS option greyed out. What problems is Close solving and how is that benefiting you? Keeping track of potential clients with multiple contact ...
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FS
Fabian S
09/29/23
"Helps me stay organised"
What do you like best about Close? Minimalistic design, everything is just a few clicks away. Tasks are great. Very good performance. Ability to call/sms/email all together. Automatic reminders for follows if no reply. What do you dislike about Close? Only bug I've found is if the client number is initially incorrect updating it still leaves the SMS option greyed out. What problems is Close solving and how is that benefiting you? Keeping track of potential clients with multiple contact ...
Read more
LW
Lynn W
09/20/23
"The best CRM I have ever used!!"
What do you like best about Close? The ability to hear other leaders and the ease of seeing all of my notes, emails, calls and status so clearly. What do you dislike about Close? Nothing is bothering me at all. I really enjoy it. What problems is Close solving and how is that benefiting you? Client relationships are easy to manage. I appreciate the capability to work with gong as well.
LW
Lynn W
09/20/23
"The best CRM I have ever used!!"
What do you like best about Close? The ability to hear other leaders and the ease of seeing all of my notes, emails, calls and status so clearly. What do you dislike about Close? Nothing is bothering me at all. I really enjoy it. What problems is Close solving and how is that benefiting you? Client relationships are easy to manage. I appreciate the capability to work with gong as well.
GN
George N
09/19/23
"Best sales CRM I've worked with."
What do you like best about Close? We lead teams of multiple sales reps for many businesses in the coaching/consulting space. While we have tried many different CRM tools across the years like Hubspot, GHL, Clickup, and even Airtable, none even came near to using Close.com. By far the most flexible, responsive, user-friendly interface CRM we've ever used. Highly recommended to any sales reps / sales team managers or leaders. What do you dislike about Close? One thing I'm not so keen about ...
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SR
Sean R
09/19/23
"Close is incredibly simple and efficient. Highly Recommend!"
What do you like best about Close? It has increased my ability to make sure no one ever falls through the cracks. Secure more deals and create a highly efficient and enjoyable workflow! What do you dislike about Close? I would say just a few minor issues within the build-out and visibility of certain criteria that I enjoyed having visibility over on my old CRM. What problems is Close solving and how is that benefiting you? It is making sure I never miss a sales lead and my ability to ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].