8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 141-150 out of 639
VP
Vivek P
10/31/23
"Great CRM!"
What do you like best about Close? Super easy and intuitive to learn. I use it every day for work and have no issues with it at all. Very clean layout and lots of nice features to help easily customize. Support customers no matter where or when they reach out. Easily integrates with other systems like Google and Apple. Best crm I have used to date! What do you dislike about Close? Anything that is to dislike is hard remember and a minor inconvenience at most. They do need an Android app for ...
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AU
Anonymous User
10/31/23
"A great tool for us to save every deals that happened"
What do you like best about Close? Can give a short amount of time to track down every conversation happened since it already has a transscript for it. What do you dislike about Close? It usually takes time to load but other than that everything is good. What problems is Close solving and how is that benefiting you? It can save past deals that we made with my customers. I can still track down things that we left behind.
AU
Anonymous User
10/31/23
"Great Sales Tool!"
What do you like best about Close? I love being able to have my inbox, sales outreach tools and pipeline all in one place. What do you dislike about Close? When entering in a deal budget in different currencies. It has to be in one denomination. What problems is Close solving and how is that benefiting you? It is a one stop shop for all my sales outreach, CRM and pipeline. I
KJ
Kristel Jane Maurisse D
10/31/23
"Close Review"
What do you like best about Close? No lags,, easy to access and easy to use What do you dislike about Close? None, all good with using close. It's easy to use What problems is Close solving and how is that benefiting you? Easy access with my leads
MW
Marcel W
10/31/23
"Its for the Sales Guys who want to make Sales and that the CRM works for them not you for the CRM"
What do you like best about Close? The Autodialer and the email templates + the KI who transcribes the speech into Text. What do you dislike about Close? its not in German but when u have normal english skills its ok What problems is Close solving and how is that benefiting you? It dials fast and it has not all the other fancy bullshit what the other CRM´s have what onlx distracts one from work
JB
James B
10/31/23
"Close makes selling easy"
What do you like best about Close? The ability to burn through calls with the auto dialer is a game changer. What do you dislike about Close? You are restricted to two sequences and only a few email templates on the entry business plan. What problems is Close solving and how is that benefiting you? I have doubled my ability to make calls with the robo-dialer and some days even more!
AU
Anonymous User
10/31/23
"Close Makes Sales Easy!"
What do you like best about Close? Close integrates with EVERYTHING! even if someone other than me within my organization emails a client, I can see it. My email, meetings, and phone, it's all integrated. One one-stop shop to handle my clients/prospects rather than back and forth through apps and websites. It's user-friendly as well, and super easy to jump in and figure out without a tutorial. What do you dislike about Close? I haven't found a downside yet. So far I love everything. What ...
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RR
Ricardo R
10/31/23
"Great platform to manage customer's communication."
What do you like best about Close? Close is really easy to use, once I joined my curreent empoyer I had to use it & never was difficult start on it. One more thing is that Mobile app is as easy to use as the web app. What do you dislike about Close? I have no complain :D, Close is part of my day to day applications & its really good. What problems is Close solving and how is that benefiting you? Close helps me to track every interaction I make with my customers. I can maintain a clear ...
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JB
Jess B
10/30/23
"Great program"
What do you like best about Close? I recently had the pleasure of working with Close Company,it was an outstanding experience. From start to finish, I experienced a high level of professionalism, efficiency, and dedication. They were only easy-going and relaxed in their approach. Everythign they offered was top-notch. What do you dislike about Close? One potential downside is their pricing. Can eb a little costy What problems is Close solving and how is that benefiting you? Game changer ...
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YS
Yulia S
10/30/23
"Very easy and has everything I need"
What do you like best about Close? it's easy to use, it records calls, you can power dial out of it. Everything is in one place! What do you dislike about Close? Can't think of anything. I guess you can't use the power dialer function unless you're on the app version. What problems is Close solving and how is that benefiting you? having everything in one place. The last company I was at, they had too many different apps for everything.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].