8.6
Spot Score
Close Reviews in June 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.
Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.
Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.
Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 111-120 out of 595
FS
Fabian S
09/29/23
"Helps me stay organised"
What do you like best about Close? Minimalistic design, everything is just a few clicks away. Tasks are great. Very good performance. Ability to call/sms/email all together. Automatic reminders for follows if no reply. What do you dislike about Close? Only bug I've found is if the client number is initially incorrect updating it still leaves the SMS option greyed out. What problems is Close solving and how is that benefiting you? Keeping track of potential clients with multiple contact ...
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FS
Fabian S
09/29/23
"Helps me stay organised"
What do you like best about Close? Minimalistic design, everything is just a few clicks away. Tasks are great. Very good performance. Ability to call/sms/email all together. Automatic reminders for follows if no reply. What do you dislike about Close? Only bug I've found is if the client number is initially incorrect updating it still leaves the SMS option greyed out. What problems is Close solving and how is that benefiting you? Keeping track of potential clients with multiple contact ...
Read more
LW
Lynn W
09/20/23
"The best CRM I have ever used!!"
What do you like best about Close? The ability to hear other leaders and the ease of seeing all of my notes, emails, calls and status so clearly. What do you dislike about Close? Nothing is bothering me at all. I really enjoy it. What problems is Close solving and how is that benefiting you? Client relationships are easy to manage. I appreciate the capability to work with gong as well.
LW
Lynn W
09/20/23
"The best CRM I have ever used!!"
What do you like best about Close? The ability to hear other leaders and the ease of seeing all of my notes, emails, calls and status so clearly. What do you dislike about Close? Nothing is bothering me at all. I really enjoy it. What problems is Close solving and how is that benefiting you? Client relationships are easy to manage. I appreciate the capability to work with gong as well.
GN
George N
09/19/23
"Best sales CRM I've worked with."
What do you like best about Close? We lead teams of multiple sales reps for many businesses in the coaching/consulting space. While we have tried many different CRM tools across the years like Hubspot, GHL, Clickup, and even Airtable, none even came near to using Close.com. By far the most flexible, responsive, user-friendly interface CRM we've ever used. Highly recommended to any sales reps / sales team managers or leaders. What do you dislike about Close? One thing I'm not so keen about ...
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SR
Sean R
09/19/23
"Close is incredibly simple and efficient. Highly Recommend!"
What do you like best about Close? It has increased my ability to make sure no one ever falls through the cracks. Secure more deals and create a highly efficient and enjoyable workflow! What do you dislike about Close? I would say just a few minor issues within the build-out and visibility of certain criteria that I enjoyed having visibility over on my old CRM. What problems is Close solving and how is that benefiting you? It is making sure I never miss a sales lead and my ability to ...
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SR
Sean R
09/19/23
"Close is incredibly simple and efficient. Highly Recommend!"
What do you like best about Close? It has increased my ability to make sure no one ever falls through the cracks. Secure more deals and create a highly efficient and enjoyable workflow! What do you dislike about Close? I would say just a few minor issues within the build-out and visibility of certain criteria that I enjoyed having visibility over on my old CRM. What problems is Close solving and how is that benefiting you? It is making sure I never miss a sales lead and my ability to ...
Read more
GN
George N
09/19/23
"Best sales CRM I've worked with."
What do you like best about Close? We lead teams of multiple sales reps for many businesses in the coaching/consulting space. While we have tried many different CRM tools across the years like Hubspot, GHL, Clickup, and even Airtable, none even came near to using Close.com. By far the most flexible, responsive, user-friendly interface CRM we've ever used. Highly recommended to any sales reps / sales team managers or leaders. What do you dislike about Close? One thing I'm not so keen about ...
Read more
EI
Ethan I
09/17/23
"Great System"
What do you like best about Close? I like how user friendly the system is and for my line of work the auto dial feature is the best thing. Being able to just dial my whole client base easily. What do you dislike about Close? One thing I don't like about close is the new summary and trascipt feature just being automatiss ca ally opened. Should give an option to open each one individually and not have it floor the entire page. What problems is Close solving and how is that benefiting ...
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RY
Ritika Y
09/17/23
"Close to business and sales"
What do you like best about Close? Close is a CMR very good for maintaining good relationship with customers and managers.It email syncing option is amazing i am able to contact to the people whom i have not heard from a long time. What do you dislike about Close? The main demerits or we can say it need improvement in giving tag or suject to the mails because there are many mails of promotions,discounts,etc if there will be be a suject or tag it will be helpful to read the mail. What ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].