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8.6

SpotScore

Close - CRM Software

Close Reviews in September 2026: User Ratings, Pros & Cons

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4.88

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Close Reviews & Ratings

4.88

Excellent

Based on 573 ratings & 639 reviews

Are you using Close?

Rating Distribution

Excellent

(604)

Very Good

(31)

Good

(1)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.

  • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.

  • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

  • Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 111-120 out of 639

BM

Blair M

11/09/23

5 out of 5

"White Glove Experience"

What do you like best about Close? Close is always evolving and they make it easy to use. With my limited understanding of the internet, integrations and software in general, Close has made it their mission to ensure I receive the best service with excellent support staff and continuous communication. Implementation was fairly easy. I was ready to go in minutes. I use Close daily and the ease of integration withy other programs is helpful What do you dislike about Close? My knowledge is ...

Read more

AS

Anna-Lotta S

11/08/23

5 out of 5

"After we started using close at our company, our work has become much easier and more fun."

What do you like best about Close? That it helps me keeping track on leads in a easy way and also the stats feature. What do you dislike about Close? I sometimes think it is tricky to work with the filter view What problems is Close solving and how is that benefiting you? Close is helping me to reach out to leads in different ways, sms, calling and e-mail. And I have all the information gathered in one place.

CP

Chiara P

11/08/23

5 out of 5

"Fantastic tool to make cold calls and follow up on sales, simple to use and extremely effective."

What do you like best about Close? How easy it is to use and effectiveness. It's also easy to integrate with other tools. I use it every day and makes my day easy. The customer support is extremely quick to solve issues. There are so many features to choose from and I never have to multitask. What do you dislike about Close? Sometimes the quality of the voice is low. What problems is Close solving and how is that benefiting you? It allows me to make hundreds of call each day and stay ...

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SM

Sam M

11/08/23

5 out of 5

"Best CRM handsdown!"

What do you like best about Close? Out of every CRM that I've tried (Salesforce, Hubspot, Zoho, Pipedrive, ETC) Close wins handsdown. The ease of use from a sales seat is crucial. You import your leads, create custome fields, and you are off to the races. I highly recomend to any organization that has a sales team to give close a try. Your sales team will love it..... I guarantee it. There is zero clutter, or unnecessary steps. Its click, call, text, email, notes.... all in one convenient ...

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TT

Tom T

11/08/23

5 out of 5

"This CRM is built for sales professionals and does it all"

What do you like best about Close? I have examined all the competing CRMs including HubSpot and Sales Force. You get so much more with the Close.IO. For a fractional cost you get everything from phone, recordings, voicemail recording drop, predictive calling and so much more. But the best part of Close is the actual reporting. Love it. What do you dislike about Close? Nothing. It does everything I want and more. What problems is Close solving and how is that benefiting you? It provices one ...

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AK

ABHIK K

11/08/23

5 out of 5

"Super amazing and very easy to use"

What do you like best about Close? 1) User Friendly 2) Ease of data comparison 3) Template customisation 4) Opportunity funnel management 5) Quick customer support What do you dislike about Close? 1) Mobile app can be better 2) Glitch while making Outbound calls What problems is Close solving and how is that benefiting you? 1) Reminders 2) Opportunity 3) Timely followups 4) Future sales management

EJ

Emilia J

11/07/23

5 out of 5

"Efficient and versatile"

What do you like best about Close? Easy to keep track on tasks and notes about leads and opportunities. Easy integrations with other platforms. Easy implementations of various features. Customer support is quick to help and easy to reach out to. I use Close to help with my daily work. What do you dislike about Close? I personally haven't encountered any down sides when using Close. What problems is Close solving and how is that benefiting you? Easy to enroll email sequences to customers. ...

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GB

George B

11/07/23

5 out of 5

"Finally! CRM that I actually use."

What do you like best about Close? Close is ready to go, more or less, right out of the box. I spent 5 years tweaking zoho and about 5 minutes using it. Close is not like that. I was up and running in an hour or so. I use it every single day and it's fully compliant in my industry. What do you dislike about Close? I would like it if Close gave me more options for creating multiple email signatures for use with multiple emails. Right now when I switch email addresses foe sending I have to ...

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AU

Anonymous User

11/06/23

5 out of 5

"Very organized and easy to use. Helps a lot with my sales job"

What do you like best about Close? Being able to store all information necessary What do you dislike about Close? No huge downsides as of right now, It's only been helping me What problems is Close solving and how is that benefiting you? Organization with prospect notes and remembering to follow up with reminders. It's helping me be way more organized and confident

AM

Adrian M

11/06/23

5 out of 5

"Highly recommend!"

What do you like best about Close? Close has helped me create revenue in a professional, smart manner. I really like how it operates and simplifies every day tasks. What do you dislike about Close? I am not going to add you. There is really nothing not to lie about clothes and help me organize. It helps me get sales. What else can I ask for? What problems is Close solving and how is that benefiting you? Close helps me organize my sales helps me send emails send text and make phone calls to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].