Close Reviews in September 2026: User Ratings, Pros & Cons

"Excellent for a startup"

What do you like best about Close? The customizability. Nearly everything is fine tuned to our organization's needs and wants. Customized fields have allowed for an easier use to prospect agencies as well as keep detailed notes on the client. Implementation took about 2 weeks and consisted of a free CLOSE crm demo. That was HUGE in getting us started. Customer support is 2nd to none and always answers within 24 hours. We are on close every day for all of our communications and couldnt be ...

"Great CRM to keep your leads organised"

What do you like best about Close? I really like: - working with smart views and the possibility of exporting them - scheduling emails and the possibility of sending them on behalf of team members - tasking in general to keep track of the projects - responsive and efficient Support Team What do you dislike about Close? Close could improve: - by adding more formatting options to the existing ones and adding the formatting options to the opportunities. - by adding the possibility to move ...

"because close is so simple to use for marketing, calls and anything"

What do you like best about Close? the simple handling of close and the opportuinities you can make and the efficiency What do you dislike about Close? i dislike nothing about close because its all simple to use What problems is Close solving and how is that benefiting you? Emails and outboundcalls and the easy and fast handling

"Best CRM in the market"

What do you like best about Close? The ease of use and convenience as it is very user friendly What do you dislike about Close? Time it took to learn the system and get the team trained What problems is Close solving and how is that benefiting you? Getting metrics and allowing analytics to be visible

"Best CRM"

What do you like best about Close? Easy to use Data clarity Ease of making reports Data comparison Customer support What do you dislike about Close? In built calling glitch The mobile app is not smooth What problems is Close solving and how is that benefiting you? Sales pipeline management Timely followups Reminders Opportunity management Template management

"Best CRM"

What do you like best about Close? Easy to use Data clarity Ease of making reports Data comparison Customer support What do you dislike about Close? In built calling glitch The mobile app is not smooth What problems is Close solving and how is that benefiting you? Sales pipeline management Timely followups Reminders Opportunity management Template management

"Ideal CRM for Start-Ups and Beyond"

What do you like best about Close? Close is not only robust- but intuitive. It was so easy to upload various CSVs to get an overview of our pipeline. I live in Close and can't imagine how I would keep track of tasks and deals without it. What do you dislike about Close? I will often send Sequences through Apollo instead of Close because Apollo will let you manually review email drafts prior to being sent out - just to catch those last minute errors. I wish it wasn't totally automated. What ...

"Very beneficial for my business"

What do you like best about Close? The Power Dialer Feature let's me dial 50% more numbers than before What do you dislike about Close? It's not cheap especially if you call a lot. My bill for calling alone is about 60$ for one user. What problems is Close solving and how is that benefiting you? Easy lead management. I never miss to call a Follow Up Lead due to the Task feature.

"Best end to end CRM I've ever used!"

What do you like best about Close? I love that close is designed in an intuitive way that makes it easy for all the different teams in our company to jump in and use the features. It's fast and responsive and has incredibly powerful search queries that you can construct. What do you dislike about Close? I would love it if they would prominently display client timezone on lead pages. What problems is Close solving and how is that benefiting you? Keeping track of all client interaction on one ...

"easy accessible, perfect navigations."

What do you like best about Close? Navigations, AI recording features, & overall experience What do you dislike about Close? The little glitches while connecting with the power dialler. What problems is Close solving and how is that benefiting you? Maintaing client records & tracking my productivity.