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Clio - New SaaS Software

Clio Reviews in July 2026: User Ratings, Pros & Cons

Streamline your legal business with Clio.

4.61

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Clio Reviews & Ratings

4.61

Excellent

Based on 866 ratings & 865 reviews

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Rating Distribution

Excellent

(680)

Very Good

(150)

Good

(21)

Poor

(3)

Terrible

(11)

Clio pros and cons

  • Reviewers find it easy to use for managing a law practice.

  • Timekeeping, billing and online payments are streamlined and improve firm efficiency.

  • Customer support is consistently described as exceptional and responsive.

  • Case and matter management plus scheduling help organize all aspects of practice.

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Showing 501-510 out of 865

VB

Virgil B

12/03/20

4.5 out of 5

"Clio is the best integral management of your law firm"

What do you like best about Clio? Clio support is very responsive and helpful in solving problems and explaining the different applications of the software. It can be easily integrated with many other software applications. What do you dislike about Clio? There are some general problems that can cause delays in loading time and document creation. Recommendations to others considering Clio: As more and more employees work remotely, Clio communications and notes are essential to keep everyone ...

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AU

Anonymous User

11/05/20

4.5 out of 5

"Clio for Legal Services is a great tool"

What do you like best about Clio? Clio is a simple website to use for Legal services and invoicing clients. Easy to self teach yourself on how to use everything. And if you are having difficulty finding something, they have a support that you can call to answer any questions. We've found a way to also keep our own personal business expenses inside Clio. It is very self automated. We have a way to keep our client contacts as well. We have been able to add our own categories so that our ...

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AU

Anonymous User

11/05/20

4.5 out of 5

"Clio for Legal Services is a great tool"

What do you like best about Clio? Clio is a simple website to use for Legal services and invoicing clients. Easy to self teach yourself on how to use everything. And if you are having difficulty finding something, they have a support that you can call to answer any questions. We've found a way to also keep our own personal business expenses inside Clio. It is very self automated. We have a way to keep our client contacts as well. We have been able to add our own categories so that our ...

Read more

AU

Anonymous User

10/07/20

5 out of 5

"Clio has been a great tool for managing matters, time, billing, collecting receivables, calendaring"

What do you like best about Clio? Time tracking, billing, calendaring, processing credit card payments. What do you dislike about Clio? Does not alphabetize by clients' last name. Is difficult to customize billing templates. What problems is Clio solving and how is that benefiting you? We used to have matter information in many different systems and spreadsheets. Clio has become the main repository of all of our matter data.

AU

Anonymous User

09/22/20

5 out of 5

"One Stop Shop for Timekeeping and Billing"

What do you like best about Clio? It's easy to keep track of your time working on a matter when you use Clio. It's also easy to access both time activity and expense activity when looking at a client. It's a good repository for contact information and billing information as well. What do you dislike about Clio? Sometimes, your time entry won't save if you leave it open too long but that seems to mostly be a user error. And, if you add the expense category after typing the description, it ...

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DU

Deb U

09/15/20

4 out of 5

"Clio is useful for trust accounting."

What do you like best about Clio? I like being able to enter time on my computer and from my phone via the Clio app. I also like having clients' contact information available. It does do a good job with my trust accounting. The reports are fairly easy to use. What do you dislike about Clio? Clio does not have the ability to do your regular bookkeeping. I wish it had all of the capabilities of a regular accounting software package. It is not the most intuitive layout. The software touts its ...

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AU

Anonymous User

09/03/20

5 out of 5

"Clio is a Game Changer!"

What do you like best about Clio? Clio is very user friendly. From the tech savvy to the challenged - everyone has been able to catch on and use most, if not all that Clio has to offer! What do you dislike about Clio? The initial integration was a bit rough, but over the last few months and all the updates done by Clio based on user feedback, I have a feeling those kinks have been worked through! Recommendations to others considering Clio: It has truly been a game changer. Clio is easy to ...

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AI

Administrator in Law Practice

09/03/20

5 out of 5

"Clio is a Game Changer!"

What do you like best? Clio is very user friendly. From the tech savvy to the challenged - everyone has been able to catch on and use most, if not all that Clio has to offer! What do you dislike? The initial integration was a bit rough, but over the last few months and all the updates done by Clio based on user feedback, I have a feeling those kinks have been worked through! Recommendations to others considering the product: It has truly been a game changer. Clio is easy to master and has ...

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SD

Shakeba D

09/02/20

5 out of 5

"Good Product, Good Company"

What do you like best about Clio? CLIO facilitates time keeping and invoicing and it allows me to stay on top of my financial metrics on the dashboard. I also appreciate that CLIO has assisted its customers during the Covid-19 pandemic. They provided grant funding in the form of a subscription discounts to my firm, which is greatly appreciated considering that my solo practice has been impacted by the pandemic. The reporting features allow you to run reports on revenue, productivity, ...

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AI

Administrator in Law Practice

09/01/20

5 out of 5

"Best Practice Management Platform"

What do you like best? Clio has a great user interface that is easy to use and constantly evolving to anticipate the needs of its users. It's firm metrics have helped me surpass this year's goals and keep tabs on firm efficiency. What do you dislike? There are few features that Clio does not have and when there is something I'm looking for, they usually come out with a fix. However, I do like the old gmail integration and miss having that plug-in. What problems are you solving with the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].