Clio Reviews in July 2026: User Ratings, Pros & Cons

"A must for all growing firms!"

What do you like best about Clio? We use both the "Manage" and "Grow" functions in our firm. It streamlines the intake process and clients can complete all forms digitally and make payments online. Once they hire we can track our time and create forms to increase the productivity of our team. Their customer service reps are the best - never a wait time and they can usually resolve all issues on one call. What do you dislike about Clio? They are pricey but you get what you pay ...

"Best Practice Management Platform"

What do you like best about Clio? Clio has a great user interface that is easy to use and constantly evolving to anticipate the needs of its users. It's firm metrics have helped me surpass this year's goals and keep tabs on firm efficiency. What do you dislike about Clio? There are few features that Clio does not have and when there is something I'm looking for, they usually come out with a fix. However, I do like the old gmail integration and miss having that plug-in. What problems is Clio ...

"CLIO has revolutionized our law practice."

What do you like best about Clio? Intuitive layout/design for Clio Manage; rapid customer response; constant innovation; Clio's desire for user feedback; customization; reports; apps and integrations with other services (i.e., Wealth Counsel) What do you dislike about Clio? Sloppy integration with Lexicata/Clio Grow--we had such high expectations that the purchase of Lexicata by Clio would create more of a panacea for our practice. However, we have found the joining of forces to be more ...

"Clio has really transformed and streamlined my practice!"

What do you like best? I love the email templates and workflows. These features have helped me streamline my practice operations and save so much time! What do you dislike? No feature for CLOSED or completed matters -- these matters must remain in the "HIRED" queue, and doesn't allow for the most accurate reflection of open matters. Also, I don't like that I cannot schedule form emails to be sent, like you can schedule regular emails. What problems are you solving with the product? What ...

"Clio has really transformed and streamlined my practice!"

What do you like best about Clio? I love the email templates and workflows. These features have helped me streamline my practice operations and save so much time! What do you dislike about Clio? No feature for CLOSED or completed matters -- these matters must remain in the "HIRED" queue, and doesn't allow for the most accurate reflection of open matters. Also, I don't like that I cannot schedule form emails to be sent, like you can schedule regular emails. What problems is Clio solving and ...

"Good case management software"

What do you like best about Clio? Mobile platform Is easy to access and has all the same functions as web-based. What do you dislike about Clio? There needs to be improved interaction between QuickBooks and Clio for trust accounting purposes What problems is Clio solving and how is that benefiting you? The Clio staff has not been able to address my concerns regarding trust accounting

"Good case management software"

What do you like best? Mobile platform Is easy to access and has all the same functions as web-based. What do you dislike? There needs to be improved interaction between QuickBooks and Clio for trust accounting purposes What problems are you solving with the product? What benefits have you realized? The Clio staff has not been able to address my concerns regarding trust accounting

"Always room for improvement"

What do you like best? Customization, global search, mobile app What do you dislike? Limited Task management, limited customizable reports, strange communication logs Recommendations to others considering the product: Check all features and integrations you need/want before switching, join Facebook user group for actual user feedback and insight. What problems are you solving with the product? What benefits have you realized? Better efficiency and transparency across firm, better Task ...

"Case management became so simple and easy"

What do you like best about Clio? Billing and task functions simplified my work. What do you dislike about Clio? I wish it could be a bit lower in costs. What problems is Clio solving and how is that benefiting you? Billing function keeps me from being distracted by the need of keeping track of my billable time. Task function helps me to record my tasks each moment whenever it arises. These help me focus on my practice without spending unnecessary time for operational issues.

"Clio has made my new law practice very possible"

What do you like best about Clio? I like how organized Clio is and how it handles contacts, emails and billing. I also like the price! The technical support is available at all hours and they are extremely helpful. What do you dislike about Clio? I cannot think of any downsides in using Clio What problems is Clio solving and how is that benefiting you? Clio is helping me organize and do my billing