Clio Reviews in October 2026: User Ratings, Pros & Cons

"The best CRM on the market"

What do you like best about Clio? The all in one capabilities are endless. What do you dislike about Clio? there's not much i don't like! I really enjoy using this product. Recommendations to others considering Clio: great and easy to use! Best product out there! What problems is Clio solving and how is that benefiting you? invoicing and billing made easy.

"Good for what it is but missing some basic functionality"

What do you like best about Clio? For a starter client management system its easy to use and get started. The in house document templates are good to have. Support team is fairly easy to work with. I can't speak to the competitors. They have good webinars. What do you dislike about Clio? Some basic functionality is nonexistent * Clio Grow API is extremely limited yet it is considered their intake solution. So if you are using a third party intake form, your ability to send to Grow is ...

"Convenient and Easy To Use"

What do you like best about Clio? Clio makes remote work more efficient, and identifying clients and cases by searching in Clio is a breeze. We have found significant improvements in tracking our client communication and employee-specific development on cases. What do you dislike about Clio? The initial onboarding of client and case information can result in duplicate entries, but this can be an issue with most platforms. Be sure to have your data and files organized beforehand to avoid ...

"It's a fine cloud storage document organizing platform."

What do you like best about Clio? It's very easy to organize your matters and share documents. What do you dislike about Clio? Mobile offering certainly needs work. Also it would be helpful to have either a checkout feature (like NetDocs does) or some way where people could easily collaborate with each other. What problems is Clio solving and how is that benefiting you? Clio is changing the old way small firms do things by printing everything out. Great organization tools.

"Clio is Great"

What do you like best about Clio? I like how Clio is so easy to use and Cusstomer Service is always there to help you understand when you dont know how to use it What do you dislike about Clio? some things are hard to get used to but eventually you will have a good understanding of it. What problems is Clio solving and how is that benefiting you? some errors have occurred but nothing that clio cannot resolve they usually have it resolved in one or two days.

"Clio saved us!"

What do you like best about Clio? Clio has allowed our firm to go from multiple case tracking applications to just one. We are able to use Clio with our Outlook app to save emails to the case file. What do you dislike about Clio? When you add anything to the calendar, Clio automatically adds it to Outlook. I wish it worked the same visa versa. What problems is Clio solving and how is that benefiting you? Tracking deadlines and tasks. We are able to keep track of tasks, who they are assigned ...

"Works great for our non-profit!"

What do you like best about Clio? I really enjoy using clio for our non-profit! The intake forms make it really easy to automate our process with a small staff. Clio is very user friendly and it helps keep us organized. What do you dislike about Clio? Overall, Clio works very well. As a non-profit that doesn't charge for legal services, the billing features are not relevant to us. I wish there was a way to hide the billing features so they were not in the way. What problems is Clio solving ...

"Clio is much better than previous software my company has used. We use Clio at home and work!"

What do you like best about Clio? Clio is easy to use, customer service is amazing! What do you dislike about Clio? CLIO DOES NOT HAVE DARK MODE! Clio would be better with dark mode, it'd be the best! Recommendations to others considering Clio: Keep asking for dark mode!!! clio rocks, just ask for dark mode so it's the best! What problems is Clio solving and how is that benefiting you? there no problems since clio makes the workflow easy!

"Clio Helps Me Get Work Done"

What do you like best about Clio? Clio gives me cloud-based access to my claim files and litigation documents so that I can work efficiently whether I am in or out of the office. The ability to pull up documents on my phone is a plus. The ease with posting time entries is also a plus. What do you dislike about Clio? A couple time, the downloaded Clio Launcher app stopped working for me, causing me to take time troubleshooting the issue. After lengthy troubleshooting with the Clio support ...

"Assist with running law office"

What do you like best about Clio? ease of use by staff, and the billing progra What do you dislike about Clio? I didn't like Law Pay. I thought it was too expensive. I terminated them and just use CLIO a 2.9%. Also, I didn't like that you have to pay per user. What problems is Clio solving and how is that benefiting you? Billing, and keeping track of client information for the files.