Clio Reviews in July 2026: User Ratings, Pros & Cons

"Great Platform and Service"

What do you like best about Clio? Easy too use and customer support is great. What do you dislike about Clio? You cant build specialized reports. Needs to be added as an option. What problems is Clio solving and how is that benefiting you? Billing all in one place and easy to use.

"Clio is worth every penny!"

What do you like best about Clio? I appreciate the fact that Clio is continuously getting feedback from users and making improvements to the software. I have been able to reduce my credit card transaction fees by using Clio. I also am excited to try the new "Stages" feature that Clio introduced recently. Being able to track and streamline the stages our matters are in will greatly help with efficiency within my firm. What do you dislike about Clio? I would like to see Clio move to combine ...

"Great time saving features included"

What do you like best about Clio? I have been getting the most use out of the online booking via my wesite and the auto appts text & email reminders to clients. Also, I love the the intergration with my drafting software and the secured client portal. What do you dislike about Clio? The system carmentalizes too many systems limit quick movement between the system. Ie getting to cliem portal requires multiple links rather then jump from dashbord What problems is Clio solving and how is that ...

"Super product and services"

What do you like best about Clio? Having used Clio for 4+ years as a solo practitioner without support staff, I found it is worth way I pay in terms of efficiency and helping me be on top of all matters as well as on-boarding new clients with minimum disruption. The on-line support is excellent and worth paying a premium for. The system and tools of both Clio Manage and Clio Grow are incredibly flexible to customize for my practice and docket needs, and integrate well with my other ...

"Law Practice Game Changer"

What do you like best about Clio? Easy setup, intuitive to use, gets you on the same page with people on your team. What do you dislike about Clio? The reporting could be better insofar as relevance and ensuring the data is reliable. What problems is Clio solving and how is that benefiting you? It's the single source of truth for each matter and more generally the Firm's financial and operational health.

"Good experience with Clio"

What do you like best about Clio? The ease of use and availability in different platforms. What do you dislike about Clio? not a lot of more affordable options for non-lawyers such as admin support. Other management software's allow for unlimited use accounts for non-professionals. What problems is Clio solving and how is that benefiting you? organizing the law firms matters, and making documents readily available

"Excellent user experience and service."

What do you like best about Clio? Excellent service. Ease of use. Flexibility. What do you dislike about Clio? Made for firms and sometimes cumbersome for solo practitioners. What problems is Clio solving and how is that benefiting you? Organizing case information and billing.

"Owner/Operator Small Law Firm"

What do you like best about Clio? Cleo has excellent support services and easy to use tools. It's a good fit for my small firm. What do you dislike about Clio? I want to encourage Clio to change the ability for Clio to interact with smart books to make the connection go more smoothly What problems is Clio solving and how is that benefiting you? Streamlining, conflict, check and becoming a failsafe to ensure that complete file retention is occurring

"great cloud based case management system"

What do you like best about Clio? I love the added feature of the client portal. Being able to give the client access to their file and be able to communicate with us efficiently is key! What do you dislike about Clio? I wish there were sample case management plans and workplans What problems is Clio solving and how is that benefiting you? clint communication, document upload and deadlines

"Clio has been user friendly and streamlined client file management."

What do you like best about Clio? Ease of use, and being web based allows for remote access by support staff. What do you dislike about Clio? I have not been able to explore all of the benefits that the program has avaiable. Just recently learned how to merge email by downloading the extension. What problems is Clio solving and how is that benefiting you? Ease of billing process and timely payment of bills.