Clio Reviews in October 2026: User Ratings, Pros & Cons

"Great Platform and Service"

What do you like best about Clio? Easy too use and customer support is great. What do you dislike about Clio? You cant build specialized reports. Needs to be added as an option. What problems is Clio solving and how is that benefiting you? Billing all in one place and easy to use.

"Clio is worth every penny!"

What do you like best about Clio? I appreciate the fact that Clio is continuously getting feedback from users and making improvements to the software. I have been able to reduce my credit card transaction fees by using Clio. I also am excited to try the new "Stages" feature that Clio introduced recently. Being able to track and streamline the stages our matters are in will greatly help with efficiency within my firm. What do you dislike about Clio? I would like to see Clio move to combine ...

"Excellent all around product"

What do you like best about Clio? The intuitive interface is probably the best aspect. The basic learning curve is very easy for new hires. What do you dislike about Clio? Integration is a bit tricky depending on how one's office is already set up. However, if starting from scratch with Clio, integration is straightforward. What problems is Clio solving and how is that benefiting you? Clio makes tracking time and generating invoices easy. The output to .csv files also makes it easy to draft ...

"solid practice management system"

What do you like best about Clio? I like that there are always new features being added, and new programs that integrate within Clio. If I need help figuring somethign out, there are plenty of tutorials and help articles. Even better, the chat feature is always responsive and helpful. What do you dislike about Clio? Setting up billing was pretty cumbersome, and I don't find the settings in bill formatting to be intuitive at all. Once you get things set up the way you like, however, it's ...

"Excellent user experience and service."

What do you like best about Clio? Excellent service. Ease of use. Flexibility. What do you dislike about Clio? Made for firms and sometimes cumbersome for solo practitioners. What problems is Clio solving and how is that benefiting you? Organizing case information and billing.

"Can't practice without it"

What do you like best about Clio? Clio keeps everything organized and it's easy to use. There are so many features that coordinate your intake, meetings, documents, email, billing and invoices. And it integrates with a lot of other apps as well. What do you dislike about Clio? Parts of Clio are not customizable, and you can't change certain things in invoices (like spacing). What problems is Clio solving and how is that benefiting you? I never adequately filed emails, but Clio makes it easy.

"Super product and services"

What do you like best about Clio? Having used Clio for 4+ years as a solo practitioner without support staff, I found it is worth way I pay in terms of efficiency and helping me be on top of all matters as well as on-boarding new clients with minimum disruption. The on-line support is excellent and worth paying a premium for. The system and tools of both Clio Manage and Clio Grow are incredibly flexible to customize for my practice and docket needs, and integrate well with my other ...

"Owner/Operator Small Law Firm"

What do you like best about Clio? Cleo has excellent support services and easy to use tools. It's a good fit for my small firm. What do you dislike about Clio? I want to encourage Clio to change the ability for Clio to interact with smart books to make the connection go more smoothly What problems is Clio solving and how is that benefiting you? Streamlining, conflict, check and becoming a failsafe to ensure that complete file retention is occurring

"great cloud based case management system"

What do you like best about Clio? I love the added feature of the client portal. Being able to give the client access to their file and be able to communicate with us efficiently is key! What do you dislike about Clio? I wish there were sample case management plans and workplans What problems is Clio solving and how is that benefiting you? clint communication, document upload and deadlines

"Clio has been user friendly and streamlined client file management."

What do you like best about Clio? Ease of use, and being web based allows for remote access by support staff. What do you dislike about Clio? I have not been able to explore all of the benefits that the program has avaiable. Just recently learned how to merge email by downloading the extension. What problems is Clio solving and how is that benefiting you? Ease of billing process and timely payment of bills.