Clio Reviews in May 2025: User Ratings, Pros & Cons

"Great Platform and Service"

What do you like best about Clio? Easy too use and customer support is great. What do you dislike about Clio? You cant build specialized reports. Needs to be added as an option. What problems is Clio solving and how is that benefiting you? Billing all in one place and easy to use.

"The best case management system I could ask for"

What do you like best about Clio? Clio is flexible, affordable and offers fantastic cutsomer service and care. All of which are crucial when you run a law firm or, if like myself, you are a start up firm building everything from the ground up. Many case management systems are clunky and rigid but with Clio, there are endless options to customise features so the sytem works around you and your firm and the way you choose to undertake work. Not the other way around. What do you dislike about ...

"Clio is worth every penny!"

What do you like best about Clio? I appreciate the fact that Clio is continuously getting feedback from users and making improvements to the software. I have been able to reduce my credit card transaction fees by using Clio. I also am excited to try the new "Stages" feature that Clio introduced recently. Being able to track and streamline the stages our matters are in will greatly help with efficiency within my firm. What do you dislike about Clio? I would like to see Clio move to combine ...

"solid practice management system"

What do you like best about Clio? I like that there are always new features being added, and new programs that integrate within Clio. If I need help figuring somethign out, there are plenty of tutorials and help articles. Even better, the chat feature is always responsive and helpful. What do you dislike about Clio? Setting up billing was pretty cumbersome, and I don't find the settings in bill formatting to be intuitive at all. Once you get things set up the way you like, however, it's ...

"Excellent all around product"

What do you like best about Clio? The intuitive interface is probably the best aspect. The basic learning curve is very easy for new hires. What do you dislike about Clio? Integration is a bit tricky depending on how one's office is already set up. However, if starting from scratch with Clio, integration is straightforward. What problems is Clio solving and how is that benefiting you? Clio makes tracking time and generating invoices easy. The output to .csv files also makes it easy to draft ...

"Super product and services"

What do you like best about Clio? Having used Clio for 4+ years as a solo practitioner without support staff, I found it is worth way I pay in terms of efficiency and helping me be on top of all matters as well as on-boarding new clients with minimum disruption. The on-line support is excellent and worth paying a premium for. The system and tools of both Clio Manage and Clio Grow are incredibly flexible to customize for my practice and docket needs, and integrate well with my other ...

"Great time saving features included"

What do you like best about Clio? I have been getting the most use out of the online booking via my wesite and the auto appts text & email reminders to clients. Also, I love the the intergration with my drafting software and the secured client portal. What do you dislike about Clio? The system carmentalizes too many systems limit quick movement between the system. Ie getting to cliem portal requires multiple links rather then jump from dashbord What problems is Clio solving and how is that ...

"Can't practice without it"

What do you like best about Clio? Clio keeps everything organized and it's easy to use. There are so many features that coordinate your intake, meetings, documents, email, billing and invoices. And it integrates with a lot of other apps as well. What do you dislike about Clio? Parts of Clio are not customizable, and you can't change certain things in invoices (like spacing). What problems is Clio solving and how is that benefiting you? I never adequately filed emails, but Clio makes it easy.

"Excellent user experience and service."

What do you like best about Clio? Excellent service. Ease of use. Flexibility. What do you dislike about Clio? Made for firms and sometimes cumbersome for solo practitioners. What problems is Clio solving and how is that benefiting you? Organizing case information and billing.

"Law Practice Game Changer"

What do you like best about Clio? Easy setup, intuitive to use, gets you on the same page with people on your team. What do you dislike about Clio? The reporting could be better insofar as relevance and ensuring the data is reliable. What problems is Clio solving and how is that benefiting you? It's the single source of truth for each matter and more generally the Firm's financial and operational health.