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Cliniko Review: Is It The Right Medical Practice Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Starts from $45 / User / Month

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What is Cliniko?

Cliniko is software specially developed by allied health and clinical professionals that donates 2% of subscription fees to charity each month. An ideal choice for people who care, Cliniko is easy to use and without contracts. Furthermore, users enjoy 24/7 support free of charge. A professional tip for marketing activities: It is strongly recommended not to reach Joel via email if planning to work with Cliniko/Red Guava. Doing so will guarantee that you are excluded from his list of

Pricing

  • Starts from $45 / User / Month

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

GDPR
HIPAA
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Cliniko Software Demo

Cliniko was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Cliniko

Use cases
Allied health professionals, Clinical practices, Medical clinics
Team types
Healthcare practitioners, Clinic administrators
Company size
Small Business, Medium Business
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Cliniko

  • Ease of use tailored for healthcare professionals

  • 24/7 free customer support

  • No contract requirements

Is Cliniko right for you?

Best for small to medium allied health clinics needing simple, contract-free management.

Choose Cliniko if

  • You want easy-to-use software tailored specifically for healthcare professionals.
  • You value 24/7 free customer support without long-term contracts.
  • You prefer a socially responsible vendor donating part of fees to charity.

Consider alternatives if

  • Your organization requires extensive custom integrations or complex workflows.
  • You need transparent, detailed pricing information upfront before committing.

What buyers should know before choosing Cliniko

Cliniko is a user-friendly medical practice management software that emphasizes community support through charitable contributions. Its straightforward design and 24/7 support make it an appealing choice for smaller practices.

Pros and cons

Cliniko pros and cons

  • Cliniko pros
  • Ease of use tailored for healthcare professionals

  • 24/7 free customer support

  • No contract requirements

  • Cliniko cons
  • Limited publicly available pricing information

  • Small number of user reviews may limit insight

4.9/5 rating
10 verified reviews
Free trial available

Ready to try it?

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Still comparing?

See how it stacks up

Compare Cliniko side-by-side with top Medical Practice Management Software alternatives.

Eyefinity Practice Management
axiUm
Clinicient
+7 more
Compare alternatives

What is the pricing of Cliniko?

Free TrialAvailableTry Now →
PricingStarts from $45 / User / Month
Pricing Model
Subscription

Weighing your options?

Not sure if Cliniko fits your budget?

Cliniko reviews and ratings

Buyer sentiment

Overall, users express high satisfaction with Cliniko's ease of use and support, though limited reviews and pricing transparency are noted concerns.

What buyers like

  • Ease of use
  • Customer support availability
  • No contract flexibility

Common complaints

  • Pricing transparency
  • Limited user feedback

4.9

Excellent

Based on 10 ratings & 10 reviews

Are you using Cliniko?

Rating Distribution

Excellent

(10)

Very Good

(0)

Good

(0)

Poor

(0)

Terrible

(0)

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How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of Cliniko?

29%

Feature coverage

8 of 28 tracked features

An appointment scheduling solution, often known as an appointment booking system or appointment management software, allows service provider…

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…

HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…

The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…

Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…

Patient Records Management is a software feature that allows healthcare professionals to manage, organize, and access patient records electr…

Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…

Security & Compliance

Cliniko security and data handling

Key compliance certifications and security features for IT and security teams evaluating Cliniko.

Certifications

GDPR✓ Certified
HIPAA✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Cliniko Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationMelbourne, Victoria

Frequently Asked Questions About Cliniko

Common questions buyers ask before choosing Cliniko.

Cliniko is a Medical Practice Management Software. Cliniko offers HIPAA Compliant, Calendar Management, Patient Records Management, Appointment Management, Billing and Invoicing and many more functionalities.

Cliniko is a strong fit if: You want easy-to-use software tailored specifically for healthcare professionals.; You value 24/7 free customer support without long-term contracts.. Consider alternatives if: Your organization requires extensive custom integrations or complex workflows.; You need transparent, detailed pricing information upfront before committing..

Buyers commonly note the following limitations of Cliniko: Limited publicly available pricing information; Small number of user reviews may limit insight; Potential communication issues with specific contacts.

Some top alternatives to Cliniko includes Eyefinity Practice Management, axiUm, Clinicient, McKesson Pharmacy Systems and MacPractice MD.

Cliniko offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Cliniko as of now.

The starting price of Cliniko is $45/User/Month

Ready to try it?

Get started with Cliniko

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].