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Citrus vs Razorpay Comparison

Last updated:

Citrus

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…

Razorpay

3.8(141 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Razorpay's payment gateway software helps online businesses to accept payments from customers using their desktop and mobile devices. This online payment gateway helps you integrate seamlessly with the leading payment ga…

Razorpay leads on user satisfaction with a 3.8-star rating across 141 reviews.

Citrus vs Razorpay — at a glance

FeatureCitrusRazorpay
Rating3.8 / 5
Reviews141
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryPayment Gateway SoftwarePayment Gateway Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPRSOC 2, GDPR, ISO 27001
Data residencyUSIndia

Key differences between Citrus and Razorpay

  • Target audience: Citrus is built for Large Enterprises and Medium Business, while Razorpay targets Individuals and Freelancers / Consultants.
  • Deployment: Citrus supports SaaS/Web/Cloud, Mobile - Android; Razorpay supports SaaS/Web/Cloud, Mobile - Android.

Citrus vs Razorpay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Citrus - Payment Gateway Software
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Razorpay - Payment Gateway Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

Razorpay

Best for Indian businesses needing flexible, API-driven payment gateway solutions.

Choose if
  • You operate an e-commerce or SaaS business primarily in India requiring diverse payment options.
  • Your development team needs easy, seamless API integration for custom payment workflows.
  • You want real-time payment insights via an intuitive dashboard for better financial management.
Consider alternatives if
  • You require extensive international card support without relying on third-party intermediaries.
  • You need transparent, straightforward pricing without complex, quotation-based negotiations.

Citrus: Integrated payment gateway ideal for secure, multi-method payment acceptance. Razorpay: Best for Indian businesses needing flexible, API-driven payment gateway solutions.

Description

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus

Razorpay's payment gateway software helps online businesses to accept payments from customers using their desktop and mobile devices. This online payment gateway helps you integrate ... Read More about Razorpay

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Citrus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Citrus and Razorpay Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Citrus and Razorpay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Razorpay pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇮🇳 India

      Citrus User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2

      1

      0

      0

      0

      32

      1

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Buyer sentiment

      Overall positive sentiment highlights Razorpay's ease of use, diverse payment options, and robust API integration, tempered by concerns over customer support and pricing clarity.

      What buyers like

      • Ease of use
      • Payment option variety
      • API integration

      Common complaints

      • Customer support delays
      • Pricing complexity

      Pros and Cons

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      • Intuitive dashboard providing real-time payment insights

      • Wide range of payment options including UPI, netbanking, and major Indian banks

      • Easy API integration enabling seamless implementation on websites and apps

      • Customer support response times can be slow, causing delays in issue resolution

      • Pricing structure is complex and lacks clarity, especially for specialized payment needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Zoho

      Zoho

      Treebo

      Treebo

      FreshToHome

      FreshToHome

      Media and Screenshots

      Screenshots

      No screenshots available.

      Hosted payment

      3 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Citrus and Razorpay in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Citrus or Razorpay?
      Razorpay edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Citrus and Razorpay offer a free trial?
      Neither Citrus nor Razorpay currently lists a free trial.
      What is the starting price of Citrus vs Razorpay?
      Citrus starts at Contact for pricing. Razorpay starts at Contact for pricing.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.
      What are the top alternatives to Razorpay?
      Top alternatives to Razorpay include Stripe Payments, PayU, Instamojo, Paytm Payment Gateway, PayKun.

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