Cirrus Insight Reviews in June 2026: User Ratings, Pros & Cons

Useful tool - barring some buggs

What do you like best? I love the ease in which it is to see information in Gmail. If I need more, I can just jump right into Salesforce. What do you dislike? -There should be a logo/button to "view in SFDC" -Some bugs will crash my entire inbox -There are times when I cannot update contact info via cirrus and find out AFTER I've completed the issues What problems are you solving with the product? What benefits have you realized? Having to jump back and forth ...

Easy to Use

What do you like best? Easy to set up and get going once integrated with Outlook What do you dislike? Does take up a significant portion of Outlook UI What problems are you solving with the product? What benefits have you realized? Tracking and syncing email with SFDC

A time saver

What do you like best? I really like that I can schedule email to send later and have them return to my inbox if I don't get a response. This makes managing my inbox and time much easier. What do you dislike? It happens not infrequently where I try to send an email and get an error from Cirrus and have to wait a few minutes and try again. Recommendations to others considering the product: Take time to go through the tutorial videos and truly understand all that Cirrus can ...

Generally easy to use and makes my job easier

What do you like best? I love the integration with salesforce and being able to see when clients open my emails, click on links, etc. I also really like the set a meeting function where a client can select a time based off of my calendar and the meeting gets automatically added in to my google calendar What do you dislike? Sometimes emails do not automatically log when I fill out the salesforce information ahead of time. When there is an error message sometimes it fills up my ...

Great for managing leads

What do you like best? I love the seamless integration with sales force. it allows me to utilize both softwares without worrying about the confusion that sometimes exists when platforms can't speak to each other. What do you dislike? I wish there was a feature that allowed users to see who specifically opened and email when multiple people are included in the "to" section. What problems are you solving with the product? What benefits have you realized? I am better able to ...

Great for Tracking

What do you like best? The ability to track email opens and sync with Salesforce What do you dislike? Email opes are not always trackable. The updates should be automatic What problems are you solving with the product? What benefits have you realized? Sync emails with salseforce. Easily read up on the conversation

Great Product

What do you like best? Love the integration with Salesforce. Saves me a boatload of time. What do you dislike? Often times it logs me out when I boot my computer. I think it's something in my system. What problems are you solving with the product? What benefits have you realized? Tracking emails. Linking emails in Salesforce. Sales activities.

Improvements on feutures

What do you like best? One of the most useful features is the "Send Later" it allows you to manage your time properly and send emails during office hours (even you wrote it before or after) What do you dislike? The book a meeting feature could improve and let you have options on slots of time. What problems are you solving with the product? What benefits have you realized? Salesforce documentation, the integration allows you on having everything on one place.

Good functionality but can be Glitchy

What do you like best? As someone who reaches out to a large number of individuals via email, I like the ability for cirrus to track who has opened an email or clicked on a link within that email. Additionally, it's interoperability with salesforces is extremely important for the work that I do. It allows the organization I work for to create outreach/open goals and gives it gives myself a way to track how engaged our members are. What do you dislike? I've occasionally used the ...

Great email tracking!

What do you like best? I like that it automatically logs my emails directly into Salesforce which makes it super easy to keep all activities up-to-date and accurate in Salesforce. What do you dislike? Sometimes it disconnects and can be hard to reconnect. Recommendations to others considering the product: Highly recommend it for email tracking purposes! What problems are you solving with the product? What benefits have you realized? Enables sales reps on my team to ...