9.1
SpotScore

CircleLoop Reviews in September 2026: User Ratings, Pros & Cons
Effortless communication, optimized customer experience.
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Starts from $6.45 / User / Month
CircleLoop Reviews & Ratings
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Spotsaas Editor’s POV
CircleLoop is a communication software with mixed user feedback. Strengths include low pricing and responsive support—the team typically replies quickly to tickets. Weaknesses include call quality issues, unreliable call forwarding, and limited international calling options. Before shortlisting, verify call quality in your region during a demo, test call ...Read more
CircleLoop pros and cons
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and smooth setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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Showing 121-130 out of 179
PM
Paul Morgan
11/25/20
I left a query with Circleloop
I left a query with Circleloop and was called the next day by Kieran. He quickly (and cheerfully) talked me though in order to resolve my issue effectively.
PM
Paul Morgan
11/25/20
I left a query with Circleloop
I left a query with Circleloop and was called the next day by Kieran. He quickly (and cheerfully) talked me though in order to resolve my issue effectively.
CM
Charlie Morton
11/21/20
No incoming calls
Made an account today outgoing is ok apart from when a caller hangs up and doesn't pick up your phone keeps ringing also incoming calls are not working been trying to email all day as an urgent thing as I could be losing work as I want them to be my main phone company but no incoming calls and phone just keeps ringing if no one picks up once it's all sorted will change the post to 5 stars and update along the way
R
Rob
11/20/20
Great service and platform, but...
Great service and platform, we used it for about 3 months. However, had to cancel due to incorrect/dead numbers just ringing and ringing out (so you don't know if the phone number is genuine or not). As soon as this issue if fixed, we'd be back in a heartbeat.
R
Rob
11/19/20
Great service and platform, but...
Great service and platform, we used it for about 3 months. However, had to cancel due to incorrect/dead numbers just ringing and ringing out (so you don't know if the phone number is genuine or not). As soon as this issue if fixed, we'd be back in a heartbeat.
B
Bizibuz
11/18/20
Best sales experience ever
Circle Loop staff (Imogen thank you!) were very helpful in onboarding me to Circle Loop - they called me back (an international number!) with answers to my questions if they didn't know the answer offhand, negotiated a discount on my behalf as an ed startup and had a Hong Kong card processing capability added just for my convenience. Many many thanks! Best sales experience EVER
UF
User from Sussex
11/18/20
Perfect for use with HubSpot
If you use HubSpot (or any other suported CRM) this is a great phone system. And their month by month plans are a refreshing approach to telecoms.
B
Bizibuz
11/18/20
Best sales experience ever
Circle Loop staff (Imogen thank you!) were very helpful in onboarding me to Circle Loop - they called me back (an international number!) with answers to my questions if they didn't know the answer offhand, negotiated a discount on my behalf as an ed startup and had a Hong Kong card processing capability added just for my convenience. Many many thanks! Best sales experience EVER
UF
User from Sussex
11/18/20
Perfect for use with HubSpot
If you use HubSpot (or any other suported CRM) this is a great phone system. And their month by month plans are a refreshing approach to telecoms.
A
Andrew
11/09/20
Extremely poor communication
Extremely poor communication. Been chasing the company for a couple of weeks to get them to set up a number, but they don't get back to you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].