9.1
SpotScore
CircleLoop Reviews in September 2026: User Ratings, Pros & Cons
Effortless communication, optimized customer experience.
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Starts from $6.45 / User / Month
CircleLoop Reviews & Ratings
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Spotsaas Editor’s POV
CircleLoop is a communication software with mixed user feedback. Strengths include low pricing and responsive support—the team typically replies quickly to tickets. Weaknesses include call quality issues, unreliable call forwarding, and limited international calling options. Before shortlisting, verify call quality in your region during a demo, test call ...Read more
CircleLoop pros and cons
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and smooth setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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Showing 111-120 out of 179
SE
Sarah Edwards
02/09/21
The Best Customer Service!
I'm a VA with a building client base and I manage to set up and remove numbers easily using the Windows or iPhone App but I had a technical issue when setting up voicemail for a new number. With any other IT or Service company, you are never able to speak to the same person, if you get to speak to anyone at all. Circleloop customer service is definitely 5 stars worthy, lovely people and they stick with you until they solve the issue. Quick answers and quick resolutions. I wish everyone ...
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SE
Sarah Edwards
02/09/21
The Best Customer Service!
I'm a VA with a building client base and I manage to set up and remove numbers easily using the Windows or iPhone App but I had a technical issue when setting up voicemail for a new number. With any other IT or Service company, you are never able to speak to the same person, if you get to speak to anyone at all. Circleloop customer service is definitely 5 stars worthy, lovely people and they stick with you until they solve the issue. Quick answers and quick resolutions. I wish everyone ...
Read more
CA
C Anderson
01/27/21
CL is a great idea but Don't do it!
CL is Great Idea, and people are great too, its real shame the product is basically not fit for Business purpose, un less you have a degree in IT to fix the problems (I don't) We are a team of 8 working from home (Covid) and all I get is customer complaints about the call quality, last thing i need in a Covid world!!!!!!!! (!) I'm getting complaints and I'm using a 200MB virgin fibber connection connected to £600 worth of Jabra equipment. The call are great for us, however clients can't ...
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MB
Mark Butler
01/27/21
Great product, great customer service, great price.
Everything about the onboarding of this product was fantastic. The only thing that was a let down was that I hadn't found them sooner. Keep up the good work.
MB
Mark Butler
01/27/21
Great product, great customer service, great price.
Everything about the onboarding of this product was fantastic. The only thing that was a let down was that I hadn't found them sooner. Keep up the good work.
CG
Charlotte Goddard
01/26/21
Everyone at Circle loop is extremely…
Everyone at Circle loop is extremely helpful and always willing to walk you through whatever you need help with. Very responsive and would definitely recommend their services.
CG
Charlotte Goddard
01/26/21
Everyone at Circle loop is extremely…
Everyone at Circle loop is extremely helpful and always willing to walk you through whatever you need help with. Very responsive and would definitely recommend their services.
CC
Clive Corner
01/13/21
Good System -Excellent Service
The whole experience from first contact to getting our numbers ported has been refreshingly different. Every phone call for help was met by knowledgeable, friendly support. In particular the assistance from Sarah and Zac with the number porting was exceptional. In use the system is different from a standard telephony paradigm but works well. Quality is good and the features serve our needs well.
CC
Clive Corner
01/13/21
Good System -Excellent Service
The whole experience from first contact to getting our numbers ported has been refreshingly different. Every phone call for help was met by knowledgeable, friendly support. In particular the assistance from Sarah and Zac with the number porting was exceptional. In use the system is different from a standard telephony paradigm but works well. Quality is good and the features serve our needs well.
K
Kevin
01/05/21
Come on CircleLoop
Come on CircleLoop, let not loose sight of who the customer is. Trying to setup an account with Circle loop and its painful at best. Not clear to the layperson how to set it up so paying for a service which doesn't do what I thought was it was supposed to. OK my bad I'm not technical. Mixed message coming from their team that things work and then told they didn't (i.e. call forwarding) but he was new and didn't know what he was doing. OK we all need to learn. Now being charged to port ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].