NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.1

SpotScore

CircleLoop - Call Center Software

CircleLoop Reviews in September 2026: User Ratings, Pros & Cons

Effortless communication, optimized customer experience.

4.07

Add to compare

Starts from $6.45 / User / Month

Start Free Trial

CircleLoop Reviews & Ratings

4.07

Very Good

Based on 149 ratings & 179 reviews

Are you using CircleLoop?

Rating Distribution

Excellent

(133)

Very Good

(8)

Good

(6)

Poor

(12)

Terrible

(20)

Spotsaas Editor’s POV

CircleLoop is a communication software with mixed user feedback. Strengths include low pricing and responsive support—the team typically replies quickly to tickets. Weaknesses include call quality issues, unreliable call forwarding, and limited international calling options. Before shortlisting, verify call quality in your region during a demo, test call ...Read more

CircleLoop pros and cons

  • Efficient and helpful customer support team that is responsive to user needs and requests.

  • Quick and smooth setup process with personalized configurations, especially for new users.

  • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

  • Good value for the service provided, making it suitable for small businesses looking to save costs.

  • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

  • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 101-110 out of 179

RB

Rob Bailey

06/22/21

4 out of 5

Working with it

I was going to delete my account because it wasn't working. However after leaving a poor review a very nice chap from circle loop gave me a call to explain some of the limits of modern technology using 4g on potentially unstable 4g connections. He explained how we could set it up in a different way to give us what we need and we are now giving it another try.

EM

Eanna McGearailt

06/06/21

5 out of 5

Support is just top class

Support is just top class. I had an issue, so i called their customer support helpline and was immediately put through to someone who knew what they were talking about. In the era of automations and holding for 15 mins, it means a lot when a company has good customer support. 5 stars

PG

Paddy Gibbins

05/31/21

5 out of 5

Great Value For Money & Faultless Service

A great VoIP service - incredibly easy to signup, easy to manage users, call plans & numbers (Geo/Non-Geo + Mobile) all with a few clicks. Support is great too! Quick to answer any queries and full access was activated within 24 hours of my request.

LS

Liam Sean McGroarty

05/27/21

5 out of 5

Where shall I start

Where shall I start? Sarah Blackburn Is the best at her job. We’ve been wanting some phone numbers transferred from our old internet providers and she’s managed to do them all. Fantastic service :)

MA

Marc Adams

05/24/21

5 out of 5

Great proactive support

Great proactive support , very very pleased

EB

Eddie Bingham

05/19/21

5 out of 5

Excellent Service and Support

really happy with the service I have received. Great support, and onboarding team that don't pester you.Numbers for national, local and mobile, affordable prices for startup companies.Would HIGHLY RECOMMEND.

EI

EB IT Support

05/18/21

5 out of 5

Excellent Service and Support

really happy with the service I have received. Great support, and onboarding team that don't pester you. Numbers for national, local and mobile, affordable prices for startup companies. Would HIGHLY RECOMMEND.

SC

Simon Clarke

05/12/21

1 out of 5

It doesn't work

It doesn't work. I've tried on my laptop, my desktop, my phone on wifi and 4G and doesn't work on any of them. When I discussed with customer service they didn't want to accept that their software was the problem, so only option its to try something else, which is strange as I have no problem, with calls on Whats App, FaceTime, Zoom, Skype or Teams.

DF

Dj freestyle

05/03/21

5 out of 5

Great experience

Great experience, super fast customer service, one on one help and guidance. And an outstanding service. Free 0333 number, answer phone you can personalise with your own professional greeting, add your own music when customers are on hold AND so much more. A service that has already saved me time in 1 hour and a new booking. I’m already in profit. Amazing service / customer service

DF

Dj freestyle

05/03/21

5 out of 5

Great experience

Great experience, super fast customer service, one on one help and guidance. And an outstanding service. Free 0333 number, answer phone you can personalise with your own professional greeting, add your own music when customers are on hold AND so much more. A service that has already saved me time in 1 hour and a new booking. I’m already in profit. Amazing service / customer service

Free vendor scorecard

Evaluate CircleLoop objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CircleLoop against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].