CircleLoop Reviews in September 2026: User Ratings, Pros & Cons

Excellent service. Easy to use.

I have been using CircleLoop now for several months with my small software business, which I run from a log cabin in my garden. It was so easy to set up a line and a number. I can route it to my desktop or my mobile, meaning I can take calls when out of the office. But I chose to put a VOIP handset on my desk which means I can send and receive calls in the traditional way even though I don't have a phone line in the cabin. Very happy with the service.

Very Helpful Service

We are a small family firm of solicitors and have for years been paying far too much for our telecom services with the major national provider. We found all of the staff helpful and the service very suitable for our needs and importantly very easy to use. Our dealings with Duncan and Imogen in particular were patient and helpful

Amazing product and great staff

Excellent customer service, really friendly and helpful in getting us set up. Great offer including a 20% charity discount. And it's a great service, I'm sure that pretty soon we won’t be able to imagine how we ever coped without it.

Great affordable modern virtual phone…

Great affordable modern virtual phone system.

Really poor customer service

Really poor customer service. Tried to contact customer services THREE times had to leave answerphone messages and an email and nothing. Have not been able to make outgoing calls even though they had invoiced me for a Month's service. Started off good and then fell off a metaphorical diff. Want to cancel service, and want money back. Please cancel my subscription and give me my money back.

Circle loop has been great for our…

Circle loop has been great for our business needs so far.... But like a lot of things time has come to move on to a cheaper competitor. I've not had any issues with circle loop, customer support was always helpful. Mobile set up was easy and worked as we expected, call recoding as standard was great. Only neg thing i have to say is the lack of features... On hold music built into the platform without uploading files would be a great start. Text message to customers to say sorry we missed ...

I wanted to try out the TRY FRE…

I wanted to try out the TRY FRE advertised by RING CENTRAL for telephone calls, but they deny that offer which is still available on line. YOU OUGHTA TRY OUT THESE RIP OFF MERCHANTS/ ROGUES BEFORE YOU RECOMMEND THEM.

Great apps, great service

Have been very impressed so far with our Circleloop service, thanks to Kieran, Imogen and Zac for helping us get set up. We were previously with competitor service and Circleloop is streets ahead in terms of reliability and user experience on the apps. Highly recommended.

Great price and flexibility of service…

Great price and flexibility of service for my requirements (international calling and recording). Whenever I speak to any of their team they provide proper, old-school amazing service. Breath of fresh air in this day and age.

I'm using Circle loop for more than a…

I'm using Circle loop for more than a year and they are providing a great service, pricing is transparent and No contract. I recently move a phone number from another provider to them, the porting team was fantastic especially Zac Sabatino who was in charge of my poting and all went smooth.