9.1
SpotScore
CircleLoop Reviews in September 2026: User Ratings, Pros & Cons
Effortless communication, optimized customer experience.
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Starts from $6.45 / User / Month
CircleLoop Reviews & Ratings
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Spotsaas Editor’s POV
CircleLoop is a communication software with mixed user feedback. Strengths include low pricing and responsive support—the team typically replies quickly to tickets. Weaknesses include call quality issues, unreliable call forwarding, and limited international calling options. Before shortlisting, verify call quality in your region during a demo, test call ...Read more
CircleLoop pros and cons
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and smooth setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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Showing 81-90 out of 179
J
James
01/09/22
I think the service and value offered…
I think the service and value offered by Circle Loop is fantastic.
TK
Touqeer Khan
12/29/21
Unusable product, poor sound quality
I had a very simple setup, redirecting calls to circleloop app installed on mobile. Terrible sound quality, product is unusable.
SK
Sunil Kara
12/21/21
Dealt with a guy called Adam…
Dealt with a guy called Adam today....Everyone should have a Adam in there company dealing with customers, this guy was a legend!!!!
M
Muhsin
12/15/21
Very helpful service provided by Cain
Very helpful service provided by Cain, got me through the sign up with ease plus gave some very useful tips.
SN
suresh nair
12/14/21
The quality of the service is brilliant…
The quality of the service is brilliant and would easily recommend them to everyone. Fantastic customer service as well. Keep up the good work!
GA
Gareth Atkinson
11/24/21
They really have been great
They really have been great. Everything went like clockwork with the number port. The app is good and I like being able to have it on my desktop. Answerphone messages are voice to text and then emailed which is nice. I am genuinely impressed Oh, and the line quality has been good so far
NV
Nicholas Villani
10/21/21
It's absolutely terrible
It's absolutely terrible. Manages calls over data and has constant issues and drop outs. Why is WhatsApp/Facetime/Messenger able to do this so seamlessly, and this is pitched as a business product, yet lacks basically functionality of actually being able to hear the person on the other end.
PV
Paul Veale
10/21/21
CRM Integration
I called to discuss calling from our CRM package and got through to Dan. He advised that it is something to do with the CRM we use. Dan went the extra mile and investigated the issue and came back promptly with the answers i called up about.
S
Steve
10/21/21
No Show !!
Despite their frequent reminders that I had a 10min Demo scheduled with one Customer Success Executive & Head of Onboarding personnel, they failed to call at the appointed time. However, they did email me 30 mins after the allotted time to say that due to the high level of support queries, they were unable to call when originally arranged. No apology in the email for wasting the time I had set aside for the Demo or, for not calling when planned. Extremely poor communication, and approach, ...
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AB
Austin B
10/13/21
Great value
Great value, easy to use and makes such a difference to our agile workforce.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].