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8.7

Spot Score

Chekkit - Reputation Management Software

Chekkit Reviews in June 2026: User Ratings, Pros & Cons

Amplifying customer interactions for business growth.

4.8

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Chekkit Reviews & Ratings

4.8

Excellent

Based on 139 ratings & 153 reviews

Rating Distribution

Excellent

(142)

Very Good

(8)

Good

(2)

Poor

(1)

Terible

(0)

Spotsaas Editor’s POV

Chekkit is a highly praised product with a plethora of positive qualities. Users love its ease of use, efficient communication tools, and outstanding customer support. The platform's affordability and user-friendly interface make it a top choice for small businesses seeking a Podium alternative. Chekkit excels in facilitating direct customer communication and ...Read more

Chekkit pros and cons

  • Easy to use interface, making communication with clients seamless and efficient.

  • Excellent customer support, responding promptly to queries and concerns.

  • Cost-effective pricing compared to competitors, providing value for small businesses.

  • Simplifies the process of soliciting and managing reviews from customers.

  • Some users encountered minor technical glitches, like occasional lag in text feature.

  • Onboarding process could be slightly inconvenient for new users.

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Showing 61-70 out of 153

JE

Jim E

08/23/22

5 out of 5

"Great service, capable product"

What do you like best about Chekkit? I like their flexibility. I especially appreciate their Zapier integration, which they modified for my business to allow assignment of employee on zaps triggered by webhook What do you dislike about Chekkit? I can't think of any issue that Chekkit hasn't worked hastily to resolve. What problems is Chekkit solving and how is that benefiting you? They allow me to send texts to clients via http posts in my automation software (we use this a TON in our ...

Read more

MF

Miguel F

06/10/22

5 out of 5

"Chekkit, Affordable for Growth!!"

What do you like best about Chekkit? By having the option of sneding Payments links it helps with this closing. We sent proofs through text. We can Schedule text. And soon when we get our database sorted out we will Mass Texting What do you dislike about Chekkit? Sometimes my customers don't get the images I sent. We can send it many times and they don't get it. Also I try to use the camera through the app and it doesn't send the photos. It's a hassle to try to give all the issues to ...

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LH

Lily H

06/10/22

5 out of 5

"Making Customer Service Easy"

What do you like best about Chekkit? What I like best about Chekkit is that It allows me to build customer relationships through an object we all use every day... our MOBILE! Very user-friendly and the analytics are very useful in learning how to improve. I utilize scheduled messages to be more proactive in customer follow up and this makes it even easier! What do you dislike about Chekkit? The least helpful feature about Chekkit is that body text carries over between conversations so you ...

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JK

Johnny K

06/10/22

5 out of 5

"Had tried others and Chekkit is the best"

What do you like best about Chekkit? Chekkit has great customer service. I have never had any technical issues whatsoever and work flawlessly. Chekkit was also able to integrate our landline as well, which the other company could not do. This has been such a blessing. We simply let our customers know that the number they used to call us can receive texts as well. This makes life so much easier. I also use the features for the customer profiles and notes section. The pricing is good as ...

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MS

Markettea S

06/10/22

5 out of 5

"Really easy to maneuver around"

What do you like best about Chekkit? I can send messages out in bulk. And send payment links for customers to pay without having to pick up the phone and call. What do you dislike about Chekkit? So far our company has had zero complaints from the employees. Recommendations to others considering Chekkit: It is a great tool to use for reaching out to customers who may not be able to access their phones while at work. The bulk messages can be time-saving. And the price is a great deal for all ...

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RE

Roxanne E

06/10/22

5 out of 5

"A Life Saver for Our Business!"

What do you like best about Chekkit? A few things we love about Chekkit: 1. We can send and receive pictures to and from customers and employees. 2. We love the option to use the smart replies when someone asks a question, that we frequently get. 3. Chekkit lets us EASILY send review invitations, see al of our reviews, and let us respond to them right from the Chekkit website/app! What do you dislike about Chekkit? The only downside of Chekkit that we can think of is not being able to send ...

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TM

Teegan M

06/09/22

5 out of 5

"Chekkit Took Business to the Next Level"

What do you like best about Chekkit? As a retailer, the line of communication between us and our guests is paramount. Integrating phone numbers, social media and messaging services all in one has been great. What do you dislike about Chekkit? It would be great to archive messages for future reference and group the messages into categories. Assigning messages to sales team members at times can become challenging as the guest is not aware others may be involved. An option to auto-correct ...

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AU

Anonymous User

06/09/22

5 out of 5

"It is great!"

What do you like best about Chekkit? I like that I can speak with customers through text without using my personal phone What do you dislike about Chekkit? Nothing I think that it is a great tool to use and I am very glad that our company has this as an option to use. Our customers seem to like it as well. What problems is Chekkit solving and how is that benefiting you? Giving customers the option to text instead of phone call and email.

AH

Anna H

06/09/22

5 out of 5

"Great experience! Chekkit makes it so easy to connect with your customers, faster and easier!"

What do you like best about Chekkit? How quickly the messages connect. Pictures are easy to send and receive. What do you dislike about Chekkit? Wish bulk upload was easier. I wish I didn't have to have 2 separate fields for first and last name. What problems is Chekkit solving and how is that benefiting you? Saves a lot of time. Cuts down on the number of phone calls my business receives. Leaves me more time for other things.

KW

Kathryn W

06/09/22

5 out of 5

"Fantastic way to get a reply from clients"

What do you like best about Chekkit? Chekkit is easy to use and works well for our company What do you dislike about Chekkit? I have issues printing the messages at times What problems is Chekkit solving and how is that benefiting you? It helped us through COVID when we had communication issues

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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