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8.7

Spot Score

Chekkit - Reputation Management Software

Chekkit Reviews in May 2025: User Ratings, Pros & Cons

Amplifying customer interactions for business growth.

4.8

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Starts from $99/Month

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Chekkit Reviews & Ratings

4.8

Excellent

Based on 139 ratings & 153 reviews

Rating Distribution

Excellent

(142)

Very Good

(8)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Chekkit is a highly praised product with a plethora of positive qualities. Users love its ease of use, efficient communication tools, and outstanding customer support. The platform's affordability and user-friendly interface make it a top choice for small businesses seeking a Podium alternative. Chekkit excels in facilitating direct customer communication and ...Read more

Chekkit pros and cons

  • Easy to use interface, making communication with clients seamless and efficient.

  • Excellent customer support, responding promptly to queries and concerns.

  • Cost-effective pricing compared to competitors, providing value for small businesses.

  • Simplifies the process of soliciting and managing reviews from customers.

  • Some users encountered minor technical glitches, like occasional lag in text feature.

  • Onboarding process could be slightly inconvenient for new users.

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Showing 51-60 out of 153

AU

Anonymous User

09/06/22

5 out of 5

"Better Service & Prices"

What do you like best about Chekkit? The texting software is very similar to a company we have used in the past. It has the same features but what is even better is the price and customer service. For more than half of the price it does the same thing as the last company we have used does, and the customer service blows them out of the water. Any small issue and an email away takes care of it almost instantly. Very happy with the service. What do you dislike about Chekkit? Not much! The ...

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RT

Renee T

09/06/22

5 out of 5

"Easy & Effective Marketing"

What do you like best about Chekkit? Review requests and webchat feature are easy to use and implement with staff and customers. What do you dislike about Chekkit? No issue using chekkit. Our customers like to text directly from our website. Employees can ask for reviews right on site. What problems is Chekkit solving and how is that benefiting you? Simplified chat from all our social media and online platforms.

JH

Jake H

09/06/22

5 out of 5

"Chekkit has made our operations more smooth and convenient"

What do you like best about Chekkit? The Chekkit webchat function has taken a load off of our front desk because now instead of fielding calls all day, people can reach out over the webchat function. What do you dislike about Chekkit? We have been using Chekkit for about 3 months now and I am not sure if we have found a thing we dislike. What problems is Chekkit solving and how is that benefiting you? Chekkit has made operations more smooth and more efficient. Scheduling appointments has ...

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BJ

Byron J

09/06/22

4 out of 5

"Easy to Use."

What do you like best about Chekkit? The organization tools are very friendly and intuitive, especially for first-time users. What do you dislike about Chekkit? My biggest pet peeve is when you paste a picture from your clipboard, it doesn't paste the raw image and instead converts it to a link that the recipient has to open. The way around this is to save the photo and upload it, so just the image loads on the recipient's end. What problems is Chekkit solving and how is that benefiting ...

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AJ

Anthea J

09/04/22

4 out of 5

"Easy, but sometimes frustrating"

What do you like best about Chekkit? Everyone in the business can see and contact who you have contacted in the past. The log history is really good. What do you dislike about Chekkit? Sending out bulk messages is a hassle, because you'd have to fill out details of clients manually even though it's saved in the system. What problems is Chekkit solving and how is that benefiting you? The messages are assigned to each member based on the needs that must be met

RR

Richard R

09/03/22

5 out of 5

"great value. responsive service"

What do you like best about Chekkit? Its ease of use and versatility. Connects to multiple devices. What do you dislike about Chekkit? It does not identify users to recipients, allowing for some confusion when multiple users are communicating with patients. What problems is Chekkit solving and how is that benefiting you? ready communication

BS

Brenna S

09/02/22

5 out of 5

"Reasonable Price, Great Service!"

What do you like best about Chekkit? I like the webchat feature and the ability to attach documents sent via text. What do you dislike about Chekkit? The questionaires (which we use to collect data about our reps) give the data in rather unusable ways. I would love to see charts or a CSV/Excel that was more usable (think Google Forms) What problems is Chekkit solving and how is that benefiting you? Definitely the ability to type out texts via a computer instead of a phone, attach files, and ...

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AU

Anonymous User

09/02/22

5 out of 5

"Great service!"

What do you like best about Chekkit? Very user friendly, people of all technology experience levels can use it. What do you dislike about Chekkit? Can't complain about anything! This is a great application What problems is Chekkit solving and how is that benefiting you? Helping clients with a variety of requests

AE

Amber E

09/02/22

5 out of 5

"Recommend Chekkit to all business!"

What do you like best about Chekkit? Having Chekkit helps us and our clients to send/leave a review quickly! What do you dislike about Chekkit? If sending a review to someone who has already left one, it should notify us this. What problems is Chekkit solving and how is that benefiting you? Quick/easy for clients to be able to leave a review.

MA

Mike A

09/02/22

5 out of 5

"AMAZING Service and Staff!!!"

What do you like best about Chekkit? Let me start by saying Kianna was remarkable in explaining Chekkit and going over all the functions during the demo. Then Lewis helped us with the onboarding process and was even more helpful. Lewis went above and beyond to assist with additional options we were looking for. Also, Lewis being available as a direct contact whenever we have questions is beyond the type of customer service anyone could ask for. We are very excited to partner with Chekkit ...

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