ChatMeter Reviews in June 2026: User Ratings, Pros & Cons

"All in one place"

What do you like best about Chatmeter? I am able to see/manage all my community's reviews in one place. What do you dislike about Chatmeter? Some of the review notifications are delayed. In my company, we aim to respond to reviews within two hours, so having a delay in getting a message that a review was left causes a delayed response time. Recommendations to others considering Chatmeter: I do not use Chatmeter to its full potential. I was also not the person to set up the account. My role ...

"Easy Way to Monitor the Reviews of Hundreds of Locations"

What do you like best about Chatmeter? Chatmeter has great customer support. They offer a variety of services to make things like monitoring online reputation, responding to reviews and listing management simple, especially for a large team with many locations. What do you dislike about Chatmeter? Sometimes billing can be a challenge with so many locations opting for different levels of service. Recommendations to others considering Chatmeter: If you are looking at implementing a reputation ...

"All in one place"

What do you like best about Chatmeter? I am able to see/manage all my community's reviews in one place. What do you dislike about Chatmeter? Some of the review notifications are delayed. In my company, we aim to respond to reviews within two hours, so having a delay in getting a message that a review was left causes a delayed response time. Recommendations to others considering Chatmeter: I do not use Chatmeter to its full potential. I was also not the person to set up the account. My role ...

"Easy Way to Monitor the Reviews of Hundreds of Locations"

What do you like best about Chatmeter? Chatmeter has great customer support. They offer a variety of services to make things like monitoring online reputation, responding to reviews and listing management simple, especially for a large team with many locations. What do you dislike about Chatmeter? Sometimes billing can be a challenge with so many locations opting for different levels of service. Recommendations to others considering Chatmeter: If you are looking at implementing a reputation ...

"Very reliable, trustworthy and notifies you at any moment"

What do you like best about Chatmeter? I love the functionality of Chatmeter. It is very easy to use, notifies you of every review that comes through on your listings. What do you dislike about Chatmeter? As of right now, Chatmeter has been very efficient for our company and me. What problems is Chatmeter solving and how is that benefiting you? Chatmeter provides an opportunity for us to save customers and help them with problems they may be facing.

"Provides Great Overview of Online Reputation"

What do you like best about Chatmeter? The best feature is that it gathers all your inline reviews and lists them under one tab, so you con't have to check each source individually. It also allows you to filter it by source. Another great feature is the competitor comparison. Although I don't think it's 100% accurate, it's nice to see what are competitor ratings are. What do you dislike about Chatmeter? POur performance Summary map isn't very detailed. It simply has all over CA colored and ...

"Listings, Managed"

What do you like best about Chatmeter? My favorite feature of Chatmeter is their Listing Management services. The office hours change twice a year for our rental communities, and I can easily update our internet listings in bulk. What do you dislike about Chatmeter? I cannot think of any reasons for me to dislike Chatmeter. What problems is Chatmeter solving and how is that benefiting you? I can easily have a birds-eye view of all our internet listings and make updates as necessary.

"Chatmeter"

What do you like best about Chatmeter? Customer service. I like that they always bring additional ideas to the table when we ask about how to go about certain solutions. What do you dislike about Chatmeter? the reporting was a little disappointing What problems is Chatmeter solving and how is that benefiting you? Listing management and reviews. Chatmeter is always going above and beyond when given an assignment regarding list management. Always providing solutions to problems that may occur.

"Great Service"

What do you like best about Chatmeter? Ease of use, I really like the new layout of the site. What do you dislike about Chatmeter? You should link the stats to the actual reviews. Recommendations to others considering Chatmeter: I like the new layout What problems is Chatmeter solving and how is that benefiting you? Negative reviews

"Very reliable, trustworthy and notifies you at any moment"

What do you like best about Chatmeter? I love the functionality of Chatmeter. It is very easy to use, notifies you of every review that comes through on your listings. What do you dislike about Chatmeter? As of right now, Chatmeter has been very efficient for our company and me. What problems is Chatmeter solving and how is that benefiting you? Chatmeter provides an opportunity for us to save customers and help them with problems they may be facing.