8.7
Spot Score
ChatMeter Reviews in June 2026: User Ratings, Pros & Cons
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ChatMeter offers custom pricing plan
ChatMeter Reviews & Ratings
Spotsaas Editor’s POV
Chatmeter is a standout solution for managing location listings and reputation — offering a comprehensive platform for businesses seeking efficiency and effectiveness. The real-time support from Chatmeter representatives is a definite highlight, with users praising the prompt responses and proactive communication. The ability to handle all location and reputation ...Read more
ChatMeter pros and cons
Advanced review management
Sentiment analysis tools
Multi-location support
Customizable templates
Complex setup process
Higher learning curve
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Showing 71-80 out of 233
PA
Preserve at Mobbly Bay M
04/21/21
"A time saver!"
What do you like best about Chatmeter? Having one central location to monitor and respond to online reviews saves so much time! I love it! What do you dislike about Chatmeter? No explanation on LBV score or analytics What problems is Chatmeter solving and how is that benefiting you? By viewing my Snapshop, I discovered social media comments and reviews that I hadn't noticed.
AU
Anonymous User
04/21/21
"Provides Great Overview of Online Reputation"
What do you like best about Chatmeter? The best feature is that it gathers all your inline reviews and lists them under one tab, so you con't have to check each source individually. It also allows you to filter it by source. Another great feature is the competitor comparison. Although I don't think it's 100% accurate, it's nice to see what are competitor ratings are. What do you dislike about Chatmeter? POur performance Summary map isn't very detailed. It simply has all over CA colored and ...
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AU
Anonymous User
04/21/21
"Great Service"
What do you like best about Chatmeter? Ease of use, I really like the new layout of the site. What do you dislike about Chatmeter? You should link the stats to the actual reviews. Recommendations to others considering Chatmeter: I like the new layout What problems is Chatmeter solving and how is that benefiting you? Negative reviews
DB
Dillon B
04/21/21
"Listings, Managed"
What do you like best about Chatmeter? My favorite feature of Chatmeter is their Listing Management services. The office hours change twice a year for our rental communities, and I can easily update our internet listings in bulk. What do you dislike about Chatmeter? I cannot think of any reasons for me to dislike Chatmeter. What problems is Chatmeter solving and how is that benefiting you? I can easily have a birds-eye view of all our internet listings and make updates as necessary.
PA
Preserve at Mobbly Bay M
04/21/21
"A time saver!"
What do you like best about Chatmeter? Having one central location to monitor and respond to online reviews saves so much time! I love it! What do you dislike about Chatmeter? No explanation on LBV score or analytics What problems is Chatmeter solving and how is that benefiting you? By viewing my Snapshop, I discovered social media comments and reviews that I hadn't noticed.
ER
Eddie R
04/21/21
"Chatmeter"
What do you like best about Chatmeter? Customer service. I like that they always bring additional ideas to the table when we ask about how to go about certain solutions. What do you dislike about Chatmeter? the reporting was a little disappointing What problems is Chatmeter solving and how is that benefiting you? Listing management and reviews. Chatmeter is always going above and beyond when given an assignment regarding list management. Always providing solutions to problems that may occur.
CR
Curt R
02/26/21
"Like chatmetter"
What do you like best about Chatmeter? It brings all the social media together. What do you dislike about Chatmeter? Chattmeter no longer has spell check.... What problems is Chatmeter solving and how is that benefiting you? I am able to talk to my guest quickly if there is a problem. I can also change the hours of operation on all platforms with just one website.
CR
Curt R
02/26/21
"Like chatmetter"
What do you like best about Chatmeter? It brings all the social media together. What do you dislike about Chatmeter? Chattmeter no longer has spell check.... What problems is Chatmeter solving and how is that benefiting you? I am able to talk to my guest quickly if there is a problem. I can also change the hours of operation on all platforms with just one website.
AU
Anonymous User
02/25/21
"Chatmeter has been great for monitoring our progress."
What do you like best about Chatmeter? Having templates available for responding to reviews. What do you dislike about Chatmeter? Pulling in social posts has been difficult, we have been working with support on this. What problems is Chatmeter solving and how is that benefiting you? It has streamlined our social processes.
AU
Anonymous User
02/25/21
"Chatmeter has been great for monitoring our progress."
What do you like best about Chatmeter? Having templates available for responding to reviews. What do you dislike about Chatmeter? Pulling in social posts has been difficult, we have been working with support on this. What problems is Chatmeter solving and how is that benefiting you? It has streamlined our social processes.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].