8.7
Spot Score

ChatMeter Reviews in June 2026: User Ratings, Pros & Cons
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ChatMeter offers custom pricing plan
ChatMeter Reviews & Ratings
Spotsaas Editor’s POV
Chatmeter is a standout solution for managing location listings and reputation — offering a comprehensive platform for businesses seeking efficiency and effectiveness. The real-time support from Chatmeter representatives is a definite highlight, with users praising the prompt responses and proactive communication. The ability to handle all location and reputation ...Read more
ChatMeter pros and cons
Advanced review management
Sentiment analysis tools
Multi-location support
Customizable templates
Complex setup process
Higher learning curve
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Showing 51-60 out of 233
TP
Tomenette P
05/26/21
"Chatmeter has streamlined responding to reviews!"
What do you like best about Chatmeter? The streamlined services does wonders for our operations team. Having all reviews in one place makes it extremely easy for our floor managers to quickly and accurately solve issues and thank guests letting them spend more time on the floor rather than behind a computer screen. What do you dislike about Chatmeter? Custom dev tickets can sometimes get lost or continually pushed down. What problems is Chatmeter solving and how is that benefiting you? We ...
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AU
Anonymous User
05/25/21
"Increase in search ranking results, website clicks, and online engagement"
What do you like best about Chatmeter? Chatmeter provides an all-in-one solution for businesses from social media, listing accuracy and reviews. They are constantly improving the system and keep you updated with new offerings. What do you dislike about Chatmeter? A few of their interfaces could be a little more user-friendly but there are really minimal tweaks that need to be done. Recommendations to others considering Chatmeter: Use workflows to lessen the burden on manual reviews. What ...
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AU
Anonymous User
05/25/21
"Excellent Tool For Property Management!"
What do you like best about Chatmeter? Very easy and user-friendly - keeps my reviews and responses easily organized and very easy to keep track of! What do you dislike about Chatmeter? There are some reviews that do not let me type a response, I think this depends on which site they left the review on and it may be an issue that we need to fix on our end. What problems is Chatmeter solving and how is that benefiting you? There is never enough time to track every review site to be sure we ...
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JT
Joshua T
05/18/21
"Chatmeter has been a game changer"
What do you like best about Chatmeter? Their offering, syndication network and customer service are pretty much second to none. What do you dislike about Chatmeter? They *can* be a little pricey compared to others, but overall it's well worth the investment. What problems is Chatmeter solving and how is that benefiting you? We were having issues with getting information updated quickly on Apple Maps. Chatmeter is an Apple Maps partner and was able to get several issues fixed for us quickly.
LC
Lauren C
05/14/21
"Great System & Great Support"
What do you like best about Chatmeter? The system has helped make our client's lives a lot easier by managing reviews all in one place. They're always rolling out new features to keep up with the always-evolving digital world & send great documentation to understand it. What do you dislike about Chatmeter? There are occasional glitches with the third-party platforms (that are out of their control 99% of the time and they're quick to help fix them). What problems is Chatmeter solving and how ...
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AU
Anonymous User
04/29/21
"Chatmetter is a great tool to use for all of our updates on all of our business listing,"
What do you like best about Chatmeter? Easy to use, fast to update all listings What do you dislike about Chatmeter? one thing is that sometimes I have issues updating photos What problems is Chatmeter solving and how is that benefiting you? Business listing updates.
AU
Anonymous User
04/29/21
"Easy & convenient"
What do you like best about Chatmeter? You can answer all reviews in one place, and it's very easy to navigate. What do you dislike about Chatmeter? Not all social media is intergrated and can't dispute bad reviews. What problems is Chatmeter solving and how is that benefiting you? Resident interactions, and traffic generation
LH
Lincoln Heights P
04/29/21
"Great for Checking Reviews"
What do you like best about Chatmeter? That I can see all my reviews in one place instead of searching each site. Seeing how well our property is doing and what we need to improve on and the graphics. What do you dislike about Chatmeter? Not too much to dislike because the graphics are helpful and show how our property is performing. Recommendations to others considering Chatmeter: Chatmeter is great. I would highly recommend it. What problems is Chatmeter solving and how is that benefiting ...
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AU
Anonymous User
04/27/21
"Great!"
What do you like best about Chatmeter? I like the Online business listing management What do you dislike about Chatmeter? I think that the Live support feature could be better What problems is Chatmeter solving and how is that benefiting you? Aggregating all online business listings into a single dashboard saves time
LG
Lauren G
04/26/21
"Helps Us Keep Up With The Trends"
What do you like best about Chatmeter? The Chatmeter program has helped us keep up with the advancements in online reviews and search engine business listings. They are firmly a part of our day-to-day operations. I would also like to say that they were INCREDIBLY responsive and supportive during the most trying times of COVID-19. All of our offices were closed in person yet open virtually, and the Chatmeter team was able to help us pivot and update our listings accurately. What do you ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].