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8.7

Spot Score

ChatMeter - Reputation Management Software

ChatMeter Reviews in June 2026: User Ratings, Pros & Cons

Boost your online reputation with ChatMeter.

4.5

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ChatMeter offers custom pricing plan

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ChatMeter Reviews & Ratings

4.5

Very Good

Based on 564 ratings & 233 reviews

Rating Distribution

Excellent

(189)

Very Good

(35)

Good

(5)

Poor

(3)

Terible

(1)

Spotsaas Editor’s POV

Chatmeter is a standout solution for managing location listings and reputation — offering a comprehensive platform for businesses seeking efficiency and effectiveness. The real-time support from Chatmeter representatives is a definite highlight, with users praising the prompt responses and proactive communication. The ability to handle all location and reputation ...Read more

ChatMeter pros and cons

  • Advanced review management

  • Sentiment analysis tools

  • Multi-location support

  • Customizable templates

  • Complex setup process

  • Higher learning curve

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Showing 41-50 out of 233

JT

Jaya T

12/20/21

5 out of 5

"Brand Tracking And Campaign Management Tool For Business"

What do you like best about Chatmeter? Chatmeter is a messaging app that enables local businesses to connect with potential customers through automated marketing responses. It also allows them to get more leads by increasing their visibility on search engines by optimizing their business listings. We can easily track and monitor business listings. It is the perfect platform for brand reputation and business services. When some one post review than we got review notification What do you ...

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DR

Danielle R

12/16/21

5 out of 5

"Organized reviews for Multiple Locations"

What do you like best about Chatmeter? I really like the filtering options. I manage over 100 restaurants in various locations in the US, and I can filter reviews by location and compare locations. I also like that Chatmeter provides your competition ratings so you can see where you stand. The available reporting options help me organize and present data to our management team to understand and a format that I can customize. What do you dislike about Chatmeter? I wouldn't say I like that ...

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AU

Anonymous User

10/21/21

5 out of 5

"Great Tool For Property Management!"

What do you like best about Chatmeter? Chatmeter has been extremely helpful manage all of our reviews on one platform, as you know it is a digital age and EVERYTHING is online nowadays. So having a good platform to manage all the places you can be rated on is extremely helpful, property management alone is very stressful industry and time consuming because you never know what kind of day you are going to have. Chat meter defiantly takes some of that strain of worrying about hunting down all ...

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RW

Roger W

10/21/21

5 out of 5

"Works great, less filling"

What do you like best about Chatmeter? The platform's ease of use and ongoing client support are my two favorite things about Chatmeter. I also love the insights and the customizability of them, which allows for understanding what's going on with your brand in a seemingly infinite number of ways. What do you dislike about Chatmeter? There aren't really things I dislike about Chatmeter, but there are newer features that aren't as fully flushed out yet as older features inside the platform. I ...

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RV

Rebecca V

10/20/21

5 out of 5

"Professional and business driven"

What do you like best about Chatmeter? We highly recommend Chatmeter thanks to its professionalism. They strive at improving their service offer to our needs and to constantly make our life easier. What do you dislike about Chatmeter? Nothing. Wea re very satisfied with the service we receive. Recommendations to others considering Chatmeter: Nothing I can think of. What problems is Chatmeter solving and how is that benefiting you? We have been able to get a much cleaner space in the listing ...

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AU

Anonymous User

07/01/21

5 out of 5

"Location Management Partner with Great Customer Service"

What do you like best about Chatmeter? We love the customer service, by far, has exceeded most companies service. What do you dislike about Chatmeter? Dislike the ability to integrate Social Media publishing, listening, and care. What problems is Chatmeter solving and how is that benefiting you? Location reputation and review management

AH

Amanda H

05/28/21

5 out of 5

"Chatmeter gives you everything you need to see regarding your stores reputation quickly!"

What do you like best about Chatmeter? I like that you can choose between last 3 months, last month, last week and last day to check out the reputation. Its a great way to compare and really dig in and see where you may have really hit your ups or downs. It is a quick way to see the reviews from multiple platforms. What do you dislike about Chatmeter? I cannot think of anything that I dislike about Chatmeter! Recommendations to others considering Chatmeter: Keep an eye on your score daily. ...

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KW

Kevin W

05/26/21

5 out of 5

"Great platform!"

What do you like best about Chatmeter? I love how easy it is to bring everything together in one place, review and respond! What do you dislike about Chatmeter? I would love to see more review sites loaded into Chatmeter to make it an even more consolidated site. Recommendations to others considering Chatmeter: Very seamless and user friendly for Review management What problems is Chatmeter solving and how is that benefiting you? We are easily able to review what our guests think of us, ...

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AU

Anonymous User

05/26/21

5 out of 5

"Chatmeter review"

What do you like best about Chatmeter? Chatmeter is super easy to use and great for our company. What do you dislike about Chatmeter? There is nothin that I dislike and there are no downsides to Chatmeter. Recommendations to others considering Chatmeter: N/A What problems is Chatmeter solving and how is that benefiting you? The benefits of Chatmeter is that it helps our business improve customer experience.

BW

Ben W

05/26/21

5 out of 5

"Daily insight's and easy access to customers!"

What do you like best about Chatmeter? I love that I can respond to guests across several different platforms, all in one place. It also allows me to see trends and get valuable insight into what we can improve on. What do you dislike about Chatmeter? I am missing direct response options to some large platforms like OpenTable and Yelp. What problems is Chatmeter solving and how is that benefiting you? All our reviews in one spot, so we can truly see how guests are experiencing our business. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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