ChatMeter Reviews in June 2026: User Ratings, Pros & Cons

Great Customer Service

What do you like best? Continually updating their platform to keep up with industry trends and their responsive customer service. What do you dislike? nothing that I can think of at this time. Recommendations to others considering the product: Do it! will save you so time and help you win back customers. What problems are you solving with the product? What benefits have you realized? Responding to reviews for 100+ restaurants much more efficient and quick

ChatMeter - Great all-compassing social tool

What do you like best? I love how all of my social media is funneled into a single Dashboard and I can monitor multiple social channels and owned properties. What do you dislike? As with any software, more features would be nice such as more reporting and more influence over Yelp listings. What problems are you solving with the product? What benefits have you realized? I manage approx. 200 to 300 social pages. ChatMeter allows me to monitor/update in only a few minutes per ...

Seamless, iterative, and logical

What do you like best? Chatmeter has seen many changes over the years and all in a forward motion. The tool makes it easy to manage reviews, UGC, sentiment, and so much more. What I like best is the team who powers the tool. To find a genuinely smart and passionate tool in the corporate space is difficult. Chatmeter has continued to stay true on their mission to help make Brand Reputation management easy and accessible to business big and small. What do you dislike? The one ...

Helps Us Keep Up With The Trends

What do you like best? The Chatmeter program is so user-friendly and has become an invaluable tool for our marketing team and on-site teams in dealing with their online reputation. It's wonderful that it's all in one place. What do you dislike? Every now and then, the information when auditing against local business listings can be a little off. Also, It is a bit of a challenge to find pictures and content that was generated from third-party users and not by the business, but ...

If local SEO works for you then this tool too.

What do you like best? The best part is it's all in one kinda juggernaut tool and we can do/see all the things from reviews to social media engagements and sentiments, latest reviews on all the platforms from Facebook to Google business. That's really a very amazing thing about the Chatmeter and very real love this feature. What do you dislike? If there was transparent and clear pricing on a dedicated pricing page then it will be best and surely build more trust on the Chatmeter. ...

Great tool to keep up with reviews

What do you like best? I like how the tools does a great job when it comes to engaging with local customers from a global perspective, it was great help when I used it to keep up with my online reputation for my previous job What do you dislike? I did not think it was as easy to navigate around the clutter, it was very overwhelming having to respond to reviews, wish there was a filter for the most important reviews your business. Recommendations to others considering the ...

Good for managing reviews only

What do you like best? It is a good prorgram for managing your online reviews and content. Easy to use. Pretty straightforward. What do you dislike? Not very versatile. I was under the impression it could help with additional features but it is mostly a 1-trick pony. Recommendations to others considering the product: Know what it is good for - managing your online reviews. It's good for that but there may be other options available too. What problems are you solving ...

It was a great experience.

What do you like best? I like how easy it is to locate information. What do you dislike? Nothing to dislike. Chatmeter was very helpful! What problems are you solving with the product? What benefits have you realized? I can get information in a timely manner.

Intuitive Reputation Software

What do you like best? This software makes it extremely easy to manage your listings across the web. I think they thought this through really well and we can scale our agency using this service. What do you dislike? It's hard to link accounts other than Google and Facebook. They also don't' have a great solution for auto intelligent responses for blank reviews. What problems are you solving with the product? What benefits have you realized? Reputation and review management ...

Good Reputation Management Tool

What do you like best? I really liked having all of the business reviews in one place.It's a great way to keep up with all of your reviews on one platform, versus having to check multiple sites regularly and keeping a log. This does it for you! What do you dislike? It's definitely focused on your overall web presence and reputation. It does have some social media functions, but that's definitely not its primary use. I would love to see more tools available for social media ...