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8.7

Spot Score

ChatMeter - Reputation Management Software

ChatMeter Reviews in June 2026: User Ratings, Pros & Cons

Boost your online reputation with ChatMeter.

4.5

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ChatMeter offers custom pricing plan

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ChatMeter Reviews & Ratings

4.5

Very Good

Based on 564 ratings & 233 reviews

Rating Distribution

Excellent

(189)

Very Good

(35)

Good

(5)

Poor

(3)

Terible

(1)

Spotsaas Editor’s POV

Chatmeter is a standout solution for managing location listings and reputation — offering a comprehensive platform for businesses seeking efficiency and effectiveness. The real-time support from Chatmeter representatives is a definite highlight, with users praising the prompt responses and proactive communication. The ability to handle all location and reputation ...Read more

ChatMeter pros and cons

  • Advanced review management

  • Sentiment analysis tools

  • Multi-location support

  • Customizable templates

  • Complex setup process

  • Higher learning curve

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Showing 231-233 out of 233

AI

Agency in Marketing and Advertising

04/24/18

0.5 out of 5

Not the right fit for us

What do you like best? Chatmeter had great reporting functions that were very easy to export What do you dislike? It was not the right fit from a reputation tool stand point. We had to go back and forth with the company many times What problems are you solving with the product? What benefits have you realized? It has reporting functions that allow you to very easily send pdfs to clients.

UI

User in Automotive

07/31/17

3.5 out of 5

Innovative tool to keep track of online reputation.

What do you like best? Daily emails sent alerting to positive and negative reviews. Emails can be sent to multiple addresses. Review builder is handy and a good tool to build reputation by soliciting reviews. Covers many different review sites. What do you dislike? Can't answer reviews from Chatmeter, must log into desired platform. Recommendations to others considering the product: It is a useful tool to keep monitor online reputation. What problems are you solving ...

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UI

User in Food & Beverages

07/20/17

5 out of 5

Excellent & Always Evolving

What do you like best? Easy access to review and respond to reviews and guest feedback. What do you dislike? 60 location minimum means we are paying for a few stores we don't have. Recommendations to others considering the product: Chatmeter is by far the easiest reputation management software I have used. They are also always rolling out new features and updates to improve the functionality and experience. What problems are you solving with the product? What benefits ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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