ChatMeter Reviews in May 2025: User Ratings, Pros & Cons

Excellent Service

What do you like best? Chatmeter makes it so easy to reply to reviews. What do you dislike? I have no complaints about chatmeter at all. What problems are you solving with the product? What benefits have you realized? It is easy to miss reviews but chatmeter makes it impossible.

Great Tool, makes my job 10 times easier to see everything in one screen.

What do you like best? Chat meter has reports and breakdowns of reviews left. This has been a huge help in my daily job, it is nice to see the spreadsheets on what was reported and what can be improved. My staff has access to view and respond at anytime. This also helps my corporate office and ownership to see what we are being reviewed on. What do you dislike? First time I have ever used it and will recommend to others in my industry. Chatmeter has been so great, I do not see the ...

Convenient and Beneficial!

What do you like best? I like that we are notified via email about reviews, both good and bad, so we can respond in a timely manner What do you dislike? I do not find any downsides to chatmeter What problems are you solving with the product? What benefits have you realized? We can hear about resident issues in a timely manner and address them expediently, often times changing their opinion of our community and staff

Great Tool For Property Management!

What do you like best? Chatmeter has been extremely helpful manage all of our reviews on one platform, as you know it is a digital age and EVERYTHING is online nowadays. So having a good platform to manage all the places you can be rated on is extremely helpful, property management alone is very stressful industry and time consuming because you never know what kind of day you are going to have. Chat meter defiantly takes some of that strain of worrying about hunting down all of our ...

All the reviews in one spot

What do you like best? Using Chatmeter makes it easy to manage customer reviews, recognize trends, and build sales. What do you dislike? There are some features of Chatmeter that could be streamlined a touch better, such as their Workflow function. Recommendations to others considering the product: Great job What problems are you solving with the product? What benefits have you realized? Using Chatmeter enables business managers and owners to quickly reply to guest ...

I like that you can respond and see reviews right away. It is very easy to get in touch with a guest

What do you like best? I like that you can see your average rating over the last 30 days etc. See where you can improve. What do you dislike? I do find the screen a bit "busy" lots going on when you first sign in. Recommendations to others considering the product: It can really improve your communication with the social media world and your guests within your business! Lots of positive! What problems are you solving with the product? What benefits have you realized? ...

LOVE the convenience chatmeter provides!

What do you like best? Everything is all in one place. I don't have to go far to see all of our reviews. What do you dislike? I can't find anything that I dislike about Chatmeter. What problems are you solving with the product? What benefits have you realized? All feedback from our residents/prospects get emailed.

Easy stress free way to upgrade Customer Service.

What do you like best? That I can check 1 website for all of my reviews. What do you dislike? I do not have anything that I dislike about the service. What problems are you solving with the product? What benefits have you realized? Usually, I do not have the flexibility of time check serval websites and respond to every single lead in a timely manner, but with Chatmeter I have the ease of logging into 1 website for all my needs.

Excellent service and insights

What do you like best? Customer feedback on areas of opportunity What do you dislike? Graphs for reporting could be improved or streamilned What problems are you solving with the product? What benefits have you realized? Operational problems in service

our experience with Chatmeter has been amazing! super easy and very helpful!

What do you like best? we love how simple it is to use! makes our job easier! What do you dislike? I currently have no dislikes all positive so far! Recommendations to others considering the product: do it! best decision my company ever made! has been nothing but positive on our end. What problems are you solving with the product? What benefits have you realized? i am solving an easier way to respond to reviews instead of logging in to each site separately.