ChatMeter Reviews in May 2025: User Ratings, Pros & Cons

So easy to use, and peace of mind all reviews will be addresses!

What do you like best? Everything you need all in one place, very user friendly dashboard, easy to navigate and extremely helpful tools. What do you dislike? So far so good, I havent found any issues actually. Love the easy to use platform. Recommendations to others considering the product: Definately would recommend! What problems are you solving with the product? What benefits have you realized? All our reviews are responded to immediately when we get ...

Great Experience!

What do you like best? Chatmeter helps us respond to reviews quickly and notifies us so we can tend to the review or complaint. What do you dislike? Sometimes not posted quickly and we get a delayed response Recommendations to others considering the product: Great tool to help stay on top of reviews and questions about the community. What problems are you solving with the product? What benefits have you realized? Helping residents who have issues in their home

Helpful

What do you like best? It is helpful to have to keep track of all your reviews. What do you dislike? Nothing I dislike about it. If you do not get many reviews I don't think you would need it. Recommendations to others considering the product: I do not have any. Our use of it is little and just for online reviews. I never have any issues or problems though. What problems are you solving with the product? What benefits have you realized? Reviews not getting replies ...

Great solution for listings & review management

What do you like best? Platform is easy to use, training was very thorough, new features are added consistently to improve the product. We've had the same account manager since we launched and he is very accessible and communicates new features and recommendations often. The 6 month review sessions are always very helpful and provide us with customer insights that we can turn into operationally actionable tasks. The additional of the app has made it even easier for our restaurant ...

Chatmeter.... very useful tool !

What do you like best? I love that it combines all reviews into one neat page. There is also competitors scores. I love this app. What do you dislike? It can be a bit busy at times... but nothing crazy Recommendations to others considering the product: A little less busy What problems are you solving with the product? What benefits have you realized? All customers issues come directly on there. We can reach out to any reviews a lot quicker !

Easy to use and very user friendly

What do you like best? I love the analysis and the feedback chat meter supplies. Helps drive our business and provide direction for our future innovation. What do you dislike? Sometimes there is a lot of data to work through. Recommendations to others considering the product: Chatmeter is excellent for a one stop shop for customer feedback and reviews. What problems are you solving with the product? What benefits have you realized? No issues as of yet. Benefits for ...

Excellent!

What do you like best? It is easy to use! Emails are sent directly to my work email so I can keep up with good or bad reviews. What do you dislike? There is nothing I dislike. It works exactly how I’d expect. Recommendations to others considering the product: Great product. What problems are you solving with the product? What benefits have you realized? Allows my place of employment to easily see bad and good reviews and respond accordingly.

Useful Platform to Enhance Online Presence

What do you like best? It is very helpful to see all my reviews in one place What do you dislike? They could increase the amount of pre-made responses Recommendations to others considering the product: Utilize online help What problems are you solving with the product? What benefits have you realized? We are able to identify all reviews quickly. Responses have helped increase leads

great product but hard to navigate

What do you like best? Responding to reviews with templates is super easy and efficient! What do you dislike? i have to ask for help all the time because i can't figure out where to go to find things. I can't figure out how to manage the email notifications on my own. I'm super tech savvy and i still struggle. What problems are you solving with the product? What benefits have you realized? Just responding to reviews properly has been a great improvement. We didn't realize ...

i feel like the website is difficult to navigate

What do you like best? keeps track of reviews from specific sites What do you dislike? difficult to navigate. i have been on 3 training calls & it's difficult to hear the trainer & the person also goes fast & assumes people are familiar with navigating websites What problems are you solving with the product? What benefits have you realized? n/a