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ChatFuel - Bot Platforms Software

ChatFuel Reviews in July 2026: User Ratings, Pros & Cons

Chat smarter, not harder.

4.4

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ChatFuel Reviews & Ratings

4.4

Very Good

Based on 59 ratings & 59 reviews

Rating Distribution

Excellent

(41)

Very Good

(15)

Good

(1)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

ChatFuel allows users to create chatbots without coding, making it accessible for all businesses. Its high resolution rate for customer queries is impressive, but it may lack advanced features found in other platforms.Read more

ChatFuel pros and cons

  • No coding required

  • High resolution rate

  • User-friendly interface

  • 24/7 support

  • Limited advanced features

  • Basic analytics

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Showing 11-20 out of 59

SG

Sasha G

10/11/22

4.5 out of 5

"Chatfuel helped me create the perfect MVP to raise $150,000"

What do you like best about Chatfuel? Chatfuel's user experience is amazing. Everything is easy and clear. What do you dislike about Chatfuel?

VZ

Vadasz Z

10/07/22

3.5 out of 5

"Easy to use but in the same time versatile software!"

What do you like best about Chatfuel? It is easy to integrate and you don't need coding, on a basic level. What do you dislike about Chatfuel?

GG

Guillaume G

10/07/22

4.5 out of 5

"Perfect way to create a chatbot !"

What do you like best about Chatfuel? I used the blocks way to create a bot. Now I switched to flows and I love it ! Easy to understand, easy to manage, no skill in code needed, it's perfect !

AU

Anonymous User

10/05/22

4 out of 5

"Great with Facebook uses"

What do you like best about Chatfuel? Chatfuel is a straightforward tool to setup and the dashboard display a lot of KPI. It's easy to design the chatbot and configure the flow with the interactive card.

BS

Brian S

10/05/22

4.5 out of 5

"The Best Chatbot Software"

What do you like best about Chatfuel? Customer support is usually fast. They usually find an answer or report issues to Facebook. What do you dislike about Chatfuel?

AU

Anonymous User

09/06/22

5 out of 5

"Best Chatbot For Digital Marketers"

What do you like best about Chatfuel? You don't need yo write a single line of code to run this chatbot What do you dislike about Chatfuel?

AU

Anonymous User

08/09/22

4 out of 5

"Powerful yet buggy tool."

What do you like best about Chatfuel? Easy to customize flows & catch errors in the AI learning process. What do you dislike about Chatfuel?

AU

Anonymous User

07/11/22

4 out of 5

"Chatbot solution that's easy to use"

What do you like best about Chatfuel? It's the easiest and most intuitive chatbot solution out there. The entry points chatfuel has is the best feature. The bot can interact with people coming from many places within IG and Fb.

AU

Anonymous User

06/01/22

4.5 out of 5

"Chatbot automation perfect for your online business"

What do you like best about Chatfuel? The fact that it is easy to use and set up within a few minutes. The chatbot automation on Facebook and Instagram. Facebook messenger. Compared to competitors it is reliable.

T

TH

05/04/22

5 out of 5

Great people great product

Lau, Edgar and Veronika are great at helping if you get stuck - and are really fast as well. Best Help service I've come across in a while! Great product as well. :)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].