Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Integration of the billing system

What do you like best? Chargebee simplifies hosting customer portal pages and checking. Limited need for knowledge of the API and customization. A very simple and intuitive tools, Plug and play, to quickly get up and running. I like that test site fully reflects the main site. That makes it easy to try things staged before running live." What do you dislike? I'd like to have more opportunities to integrate Chargebee with e-mail software. Recommendations to others considering the ...

May your payments save your time.

What do you like best? I'm glad that I can easily configure and control renewals, proration. The better integration of the other payment processors. much faster to use online, offline and of course allow payments in any form they come. I can simplify accounting with pure and exact records. What do you dislike? Honestly, I don't have any bad problems with this software. I haven't seen any errors in the payments system. Now I can say that is the great way to increase our company. ...

Bad API/Slow customer support

The subscription was easy to use but the API data it returns was completely errored which I cannot even convert into JSON, customer support seems very slow. Don't use it, if you want to find an easy API system or a fast support

A long starting process but end is now in sight!

What do you like best? Chargebee is well designed, very straight forward and easy to find what you need quickly. The best feature by far is the wayback machine (and the cool DeLorean cartoon, it allows you to start at a previous date and work forward as though your subscriptions age naturally. What do you dislike? While they do seem to roll out new features on the road map, they are missing some extremely key things that would be simple to implement (if you ask they give you the "Great ...

Easy to set up solution with great support

What do you like best? It is easy to set up and to handle, does pretty much all it needs to do. The support ream is really great and helpful, there are very regular updates and a great transparency on what is coming and I actually enjoy their newsletter & blog. Also, their integrations are on point, and it is really easy to add API keys and webhooks to additional services. What do you dislike? Not a whole lot. The interface could be upgraded a bit. There might be some integrations ...

Like to be around with Chargebee

What do you like best? Clever retry logic to restore lost income or calculate it. Now we send to customers beautiful and clear invoices and they really like that. Anything that I need is near me, all financial tools and reports. That is the point which I like it so much. What do you dislike? Really nothing to complain about it. Everything is fine. No meaning to change something. Very good software and works really good. Recommendations to others considering the product Nice ...

still some features to add but, a solid company & foundation for commerce

What do you like best? the service is very easy to set up and get running very quickly. I also appreciate the company spirit and their responsiveness to customer feedback. They are a company willing to learn. What do you dislike? (note: they are making innovations all the time and adding new features - my biggest complaint would be the inability to really adjust the checkout process. For example, add check boxes for item options, or one-click up-sells, etc (without coding. ...

Automating Finances, One Subscription at a Time

What do you like best? We use Stripe for payment processing, and it has a solid system for subscriptions. That's why I questioned whether or not Chargebee would be a good way to spend over $1000/year on providing the same service as Stripe. Little did I know that you could manage subscriptions much more efficiently if you don't use the gateway directly. Features like auto capture for transactions and saving customer data are priceless to our workflow, not to mention the hundreds of ...

Simplification at its finest

What do you like best? We are very happy that billing and collection has turned into such an easy thing to do. We used to take a lot of time calculating, billing and collecting from every customer, now with Chargebee things get done in an easier and faster way. What do you dislike? At the beginning it's quite confusing to understand how it works, with time you understand how it works, however, sometimes we don't have the time to get to investigate how everything works. There are still ...

Solid Performer with great support

What do you like best? The best part about chargebee is the support and how rock solid the billing is. Its easy to use and suits my business well. We bill IT services and manage all our customers billing in house. We don't let the customer manage their own billing at all so can't speak to that.help documentation is very good. What do you dislike? Quickbooks sync is on the top plan which is annoying (EDIT: to be clear, I meant the middle plan. (not enterprise this is the $299 plan as of ...