Chargebee Reviews in June 2026: User Ratings, Pros & Cons

The best recurring payment management platform I've found

What do you like best? The ability to manage recurring subscriptions to a very powerful level. Stripe is my favorite payment gateway, but it's focused on the API/developer side, so Chargebee gives it the front end that Stripe doesn't include. The pricing plan is incredible as well, I hope they never change it. You can get started for essentially free, and only when you really start taking advantage of the platform, does it switch to a very small fee that's completely fair. What do you ...

Powerful and Simple, but also Atrociously Ugly for some minor details

What do you like best? The API is pretty good, easy to use and the doc is tremendously good. Managing clients and their subscription is a breeze. The whole system is pretty robust and generally we're very satisfied with the whole integration we made with our systems. What do you dislike? Pro-rata for credits are calculated to the nano second which means it's incomprehensible for a normal human being. It also brings its lots of problems, especially since credit cards don't accept ...

Great product and support

What do you like best? Chargebee saves a lot of headaches. Before we implemented them, we were using paypal payments pro to manage all our subscriptions. We had to write a lot of code to make it work! Switching to chargebee allowed us to remove this code and let them handle it. In addition to streamlining our subscription process, their reports have been great. Previously we had to create a spreadsheet every month to figure out our numbers. They do this for us now! And lastly, their ...

Truly Excellent Invoicing and Billing Software

What do you like best? I LOVE their customer service. Just absolute love. They are very detailed and pay so much attention. Also, your first $50k is on them! INSANE and SUCH a great gesture for very small business owners starting out just like me. Honestly, we really need all that help, a whole bunch of us struggle to make decent money to pay the bills for many months. I'll always recommend Chargebee like crazy. What do you dislike? Hardly anything, but if I were to be nitpicky, it ...

Great SaaS billing for IT startup

What do you like best? Chargebee offers nearly everything an IT startup (SaaS, with subscription model may need to do billing and processing. Easy integration (API, Zapier, easy setup, intuitive interface, multiple options for billing setup - all of that makes Chargebee a great option for SaaS companies like Geenio. What do you dislike? Nothing major that I could recall. Maybe, one improvement that I could advise - when one goes into editing Subscription or Customer, the only quick ...

Very good billing platform

What do you like best? What I like the best is : - The app is free for your first 50k$, and this is a HUGE help when you are just starting a SAAS. To my knowledge, this is the only app of this kind that offers it. - The app is highly customizable and has a lot of features. I managed to plug the it on our SAAS and customize it precisely to my needs. Chargebee is now managing my subscriptions, invoices, etc. - The support is really reactive and skillfull. Every time I asked a ...

Excellent, great service from the Customer Support Team.

First, Chargebee cares about their struggling entrepreneurs, which is just ridiculously generous given that I've tried out so many billing software solutions and they:1. Still lack the customer portal aspect (I'm looking at you, Samcart! where customers can, you know, actually help you out by updating their own billing info and canceling their own subscription without sending you an email and waiting for you to do it.2. Didn't have a decently designed interface3. Didn't update clients a day ...

Easy to implement and good overview

Overall very impressed with Chargebee. Simple and straghtforward to implement, good value for money and easy to work with on an ongoing basis.

Excellent Product and Team!

Chargebee is the best way to start taking subscription payments online. It is extremely fast and easy to set up. Their support team is incredible should you do need help with anything. It's also brilliant at managing all relevant documentation (invoices, etc., email notifications to all parties, and tax.

Great Service

I've been using this service for several months now and everything is super easy to understand and I haven't had any issues. It's been so helpful in getting my subscription newsletter off the ground.