Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Details are critical and ChargeBee gets them right

What do you like best? ChargeBee nails the details. Product loves it, developers love it, and most importantly: our customers seem to love it! Good documentation, great UX/UI, fantastic support, easy to manage and set up. What do you dislike? JSON did not carry over when we ported from Test to Live, meaning there was a lot of copying and pasting of JSON back into Plans. Other than that, ChargeBee has been a pleasure to work with -- which is a huge compliment considering the market ...

I think ChargeBee has potential but needs work

I think ChargeBee has potential, but it needs work and seems like it is in BETA stage right now and is definitely not a simple out of the box solution for business owners. You definitely need to be quite technical and computer literate to configure and use this service.If you just want to sell single products on your website with 1 -click and have chargeBee handle the purchase process, then their hosted pages option will work for you.or if you have a non-online business and want a manual ...

Great features and support

PROS & CONS What are the best aspects of this product? We use Stripe to process payments and Chargbee works smoothly with it. We are able to accept PayPal now which has increased our customer base and international users are now visiting and using our website. Integration was simple and the vendor provides excellent customer support. This is a big plus for Chargebee as many other vendors do not care about providing good customer support after integration. What aspects are problematic ...

Suitable app for our needs

PROS & CONS What are the best aspects of this product? I simply love the excellent development documentation. It is automatically generated from templates and offers customized examples with your development key, plan ids, etc. All we have to do is cut and paste the examples and they work smoothly. Our company uses Chargebee’s developer documentation as a guide to do similar work. What aspects are problematic or could work better? We use an odd model to charge our customers and we ...

Easy to implement and to customize subscription management

What do you like best? the excellent documentation very good guidance during setup easy handling of subscriptions easy connection with our payment gateway What do you dislike? at the beginning, German language was not fully support customization of email templates is complicated (new version looks better, but transition will be done later Recommendations to others considering the product Chargebee provides a very detailed and structured documentation, explaining ...

Great company to work with

PROS & CONS What are the best aspects of this product? I love that it is easy to configure the hosting of customer portal and checkout pages. There is limited need for customization and API expertise. Chargebee is a plug and play system that is intuitive, so it is easy to learn and use. I appreciate the test site as it is similar to the live site. We can try out features in the test site before going live. The Chargbee staff are very helpful and responsive. I am looking forward to more ...

Solid platform

PROS & CONS What are the best aspects of this product? I love the flexibility of Chargebee. I am based in France and I had no trouble in setting up the app perfectly for my needs including taxes, language, etc. The customer support is simply superb. When I signed up their agent called me and guided me patiently from test to production. He was not pushy about sales and shared many helpful ideas with me. What aspects are problematic or could work better? I have no complaints about the ...

Rocking good software!

PROS & CONS What are the best aspects of this product? Chargebee resolves all our business problems and I appreciate the effort the vendor has taken to create such a top class subscription solution. Their backend admin interface offers a high level of customization. The software admirably fulfills all our needs and expectations. Plus, their customer support is superb and streets ahead of their competitors. What aspects are problematic or could work better? My only complaint is the ...

Comprehensive app for billing and subscriptions

PROS & CONS What are the best aspects of this product? I appreciate that Chargebee was simple to set up and the in-depth documentation helped a lot. The customer support is prompt and friendly and they resolved my issue quickly. The software offers add-ons for other apps but the main strength of Chargebee is that it is focused on subscriptions and billing. What aspects are problematic or could work better? I wish the vendor offered more support for payment gateways in New Zealand. I ...

Chargebee's customer support has spoilt me

PROS & CONS What are the best aspects of this product? I own a one-man small business and I usually don’t get helpful customer support from vendors. So, I had to waste a lot of time browsing through forums and websites to resolve my software issues. But Chargebee is different. Their email support is excellent and I can rely on them any day for responsive and helpful support. They resolve my issues quickly and if the problem is big and takes some time they explain patiently what is the ...