Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Easy to launch. Easy to scale. What more could you ask for?

What do you like best? Reliability. Setting up these systems can take a bit of time when done right. Like Chargebee, the best services are the ones that do not require constant maintenance and troubleshooting when new features or updates are released. Chargebee has never had a glitch. My initial setup still last to today, and as I scale and need more features, it's ready and easy to implement upgrades, new items, new customers, new billing, or newly added technical features. What do you ...

Amazing app for recurring billing

PROS & CONS What are the best aspects of this product? I like that Chargebee makes it automatic to collect recurring payment. The app was simple to set up with hosted payment pages without the need for coding. We plan to make better use of their API soon. We have been using the system for about six months and they have delighted us many times. One important help was they had ready support available for VAT regulation changes in the EU from the first day. This reduced the hassle and we ...

The only solution who helps to get started

What do you like best? The most I like is the fact, that I was able to start my own business without investing a lot of money every month. Chargebee's great price model helps me to start small and grow the business until I reach a certain revenue level before I have to pay any monthly fees. The fact if once it's set, it is so easy to add new customer, subscriptions and more, and it does take care of all the interactions with your customers, so it won't be forgotten. The dashboard ...

Excellent subscription billing software

What do you like best? It is great that it handles direct debit. It has better handling of refunds compared to a previous solution we were using and the credits and partial payments are superb. What do you dislike? It would be good to see better coupon handling, especially for fixed coupons. However there is a promotional credit solution which allowed us to do what we needed. Recommendations to others considering the product When we switched to Chargebee we found many benefits along ...

Easy and fast reporting and analytics/Great support

What do you like best? Chargebee easily allows me to review reports (i..e. new subscriptions, overdue invoices and have complete visibility into our inbound payments. Also, the Revenue Story feature is amazing - we can segment by department (Customer Success, Sales, Executive Level and see the in-depth metrics that are valuable to specific departments. What do you dislike? I wish the email support was a bit quicker to respond (sometimes it can take a couple of days but when they do, ...

Great product!

What do you like best? With a growing subscription base and multiple product offerings, Chargebee saves us a ton of time managing these subscriptions. Pro-ration, automatic renewals, payment reminders, automatic cancellations – it's all there. You can just set up your subscription system correctly and forget about it. And I'm sure we're not using all of the features. What do you dislike? Consolidated invoicing is a bit clunky – does consolidation on a monthly basis only, even for ...

This billing software is easy to integrate

PROS & CONS What are the best aspects of this product? We have used Chargebee to quickly launch our startup, use various payment gateways with billing options in four currencies, and manage our employees easily. For me, the highlights are pre-formed dunning process for unpaid invoices, etc., uses both Pin and Stripe, enables us to bill in multiple currencies, and finally, excellent customer support as the agents resolve issues quickly. What aspects are problematic or could work ...

Chargebee has helped to scale our business

PROS & CONS What are the best aspects of this product? We use Chargebee to easily manage our subscription billing. The platform is easily scalable for our growing business demands and we can expand effortlessly with full control. The vendor offers a simple pricing package and we made good use of their startup plan in the initial stages. Plus, the customer support team offers quick and helpful support to our company. What aspects are problematic or could work better? We have come ...

Excellent except for clunky migration

What do you like best? Super easy to manage, can add custom fields, automated, good looking email reminders, integrates with a small snippet of code What do you dislike? The migration process was clunky, and I only found out later that there was no support for src_ format of cards in Stripe, because they only support card_ so basically all my clients would have to re-subscribe. I believe they're trying to add support for this now, but it's been a bit of a nightmare to transfer existing ...

Chargebee has made our ability to manage client subscriptions and payments quick and easy.

What do you like best? We use multiple sources for our payment & Chargebee makes it easy to manage all of this as a unified solution. The interface is really intuitive and provides meaningful dashboards. Quick turnaround times in support. Earlier we used another product, but we moved to Chargebee because of their excellent customer service. What do you dislike? There are a few places that improvements could be made; the UI/UX could be upgraded a bit to be more user friendly for those ...