Chargebee Reviews in September 2026: User Ratings, Pros & Cons

Great and reliable

What do you like best? What’s most helpful about Chargebee is how user friendly it is. I can easily go in and navigate from one section to another and easier update my clients information seamlessly What do you dislike? I wish i could see who’s payments are scheduled to come out the day of and if their payments declined being able to send them a decline email automatically. What problems are you solving with the product? What benefits have you realized? Organizing my clients has ...

Unique UI

What do you like best? Well, I appreciate the unique user interface of chargebee along with the ease of operating it . Email feature to send the invoices is amazing What do you dislike? Well I am not sure if I dislike using chargebee yet. It is one of the great thing to use of finance Recommendations to others considering the product: I definitely recommend the product What problems are you solving with the product? What benefits have you realized? Invoices, Client Approvals , ...

The Perfect Subscription Billing Solution in the market

What do you like best? The documentation and user interface is very easy to use and understand. What do you dislike? The drop-in integration can be better. I had issues integrating it but the support team was very helpful. What problems are you solving with the product? What benefits have you realized? Management end to end billing of our SaaS platform

Awesome

What do you like best? The straight forward use of the tool is what I like best What do you dislike? The cadences could improve and dunnings for online payments Recommendations to others considering the product: N/a What problems are you solving with the product? What benefits have you realized? Our collection efforts

Making life much easier and simpler for customers and our business

What do you like best? New features are coming out all of the time, they are listening to what businesses and customers want and are working to continually improve. Support is also excellant What do you dislike? I would like the dashboard to be a bit more customisable Recommendations to others considering the product: Don't be put off by the initial learning curve, once you get used to the way it works it really does make business operations simpler What problems are you solving ...

Best companion for SAAS companies

What do you like best? Our team loves using Chargebee as it allows us to focus on our business and removes the pain of invoicing, charging, managing redunds, discounts, etc. What do you dislike? I do not have anything to report. I think i should be able to leave this one empty. What problems are you solving with the product? What benefits have you realized? We can spend our time on selling and managing our accounts instead of spending time dealing with administrative tasks.

Very flexible. Responsive support

What do you like best? The product has flexibility and features you didn’t know you needed until the requirement pops up. Support are great! What do you dislike? The out of the box customer portal is ok but it misses quite a few cases which are important Recommendations to others considering the product: keep your plans and add ons to a minimum. What problems are you solving with the product? What benefits have you realized? Don’t have to worry about billing customers and ...

A great platform to build your SaaS business on.

What do you like best? I really love that as our company has gown Chargebee has had all the features we needed. It integrates with all our payment gateways, Salesforce.com and our Xero our accounting system. What do you dislike? To be dead honest, there is nothing I dislike, I cannot point to one single thing that does not work... Seriously kudos to the ChargeBee team. Recommendations to others considering the product: Some people have mentioned the cost of ChargeBee, at the end ...

What I like best is its automation and flexibility

Chargebee awesome for a SaaS B2B