Chargebee Reviews in June 2026: User Ratings, Pros & Cons
Streamline your billing process and get paid faster.
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Chargebee offers custom pricing plan
Chargebee Reviews & Ratings
Spotsaas Editor’s POV
Chargebee stands out as a robust and user-friendly subscription management platform tailor-made for businesses of all sizes. Its intuitive design and ease of setup consistently win praises from users, ensuring even those with minimal technical expertise can confidently navigate and utilize its features. The platform excels in simplifying complex billing ...Read more
Chargebee pros and cons
User-friendly, intuitive interface that doesn’t require technical expertise.
Excellent customer support with quick responses and helpful guidance, including detailed help docs and videos.
Streamlines subscription and billing management with automation, saving time and reducing manual errors.
Comprehensive features like EU VAT compliance, dunning processes, multi-currency support, and custom subscription plans.
Advanced customizations and workflows, such as one-time billing or unique reporting needs, can be complex and require technical expertise.
Limitations in the mobile interface and lack of a dedicated app for full functionality.
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Showing 371-380 out of 450
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Anonymous
04/24/19
Chargebee awesome for a SaaS B2B
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Anonymous
03/22/19
Terrible Customer Support and Reporting Unreliable
What do you like best? Software works well for billing and invoicing but reporting is a real issue. Also a lot of bugs in Revenue Story. What do you dislike? Customer Support are very slow and do not know how to escalate issues. Revenue recognition reporting is absolutely awful and terribly unreliable. Every month I point out errors, they say they're fixed and they pop up again the following month. I now have to restate all numbers in 2018 as a result of errors. What business ...
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Anonymous
03/08/19
g2crowd doesnt allow to delete reviews.
What do you like best? I wanted to delete this review. But G2 doesnt allow me to do it. Editing is allowed. So the edit What do you dislike? The fact that G2crowd doesnt allow to delete any review I have written. What business problems are you solving with the product? What benefits have you realized? Chargebee is fine. But not allowing to delete review is not fair. I will not give any other review on G2!!
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Anonymous
03/08/19
Complete billing solution in the cloud.
What do you like best? The flexibility that this tool has, to carry out, all kinds of billing online, based on records, is great, it allows you to handle all types of money collection online, and apart from this, promote different types of subscriptions through it, the system is perfectly integrated with our needs, as it creates a fast and secure billing system, which is a nice system for users, so they can make all kinds of payments in a very agile way, recurring billing can be ...
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Anonymous
02/20/19
Flexible, reliable, excellent service
What do you like best? Customer service is fantastic, also for technical questions.. What do you dislike? Invoiced revenue percentage based pricing model. What business problems are you solving with the product? What benefits have you realized? Invoices are always sent out on time. Customes can change plan at any time and will receive prorated charges.
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Anonymous
02/12/19
Great system to handle all of our auto billing for our SaaS company
What do you like best? The auto billing and dunning features are the main ones we use. What do you dislike? nothing that I can think of except for if it could be more cost efficient as I do not like that we pay a percentage of our revenue. What business problems are you solving with the product? What benefits have you realized? handling all of our auto-charging, invoicing, and billing needs.
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Anonymous
02/11/19
Great support
What do you like best? I was really impressed with ChargeBee's support team, specifically Ahana, who was able to get answers to tough questions rapidly What do you dislike? There's nothing I dislike, nothing but a positive experience What business problems are you solving with the product? What benefits have you realized? Subscription revenue tracking
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Anonymous
01/30/19
Chargebee has become a central part of our business
What do you like best? Automation, automation, automation. From invoicing to dunning to customer notifications, we set it and forget it on 90% of our processes. Chargebee is laid out in such a way that makes it easy to manage the financial relationships with our customers. It was relatively easy to configure and the Chargebee team has been flexible, professional, and responsive. What do you dislike? Coupons. There are some strange restrictions in place that make discounting a difficult ...
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Jean
01/29/19
Great product and catching up with Recurly
Great product. The only concern is the limited choice in gatewaysPricing is getting high as you increase. They should build a cap.
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Anonymous
01/19/19
If you use Chargebee, Salesforce and other canned integrations... READ THIS REVIEW
What do you like best? The actual platform is excellent, just don't use their native integrations. What do you dislike? DISCLAIMER: This is essentially my only recourse in order to attempt to get a resolution to my issues. I have continuously worked with their development team to resolve issues associated with using an integration that doesn't align with their stated documentation. I have no other recourse than hope they response to G2 Crowd and monitor social. I am tired of being a ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].