Chargebee Reviews in September 2026: User Ratings, Pros & Cons

Subscription service for Saas

What do you like best? Handles complex subscription logic, generates nice invoices for our clients, dunning for failed payments. What do you dislike? The interface is confusing and requires too many clicks to find the right information. I'm often confused when I need to switch between a Customer and a Subscription. The pages look similar. Also the buttons to edit a Company / Subscription are also very confusing and ugly. What problems are you solving with the product? What benefits ...

Complete tool to manage your invoices

What do you like best? You can almost do everything you want in Chargebee. And if you don't find how to complete some actions, their support team is amazing and super reactive, so you will never felt left aside. What do you dislike? I would like to be able to go further in the personnalisation and design of the invoices. What problems are you solving with the product? What benefits have you realized? Invoice automation Net picture of MRR

Great Alternative to Chargify

What do you like best? Chargebee has a great API and makes it very easy to implement subscriber management into your applications. The real strength of Chargebee vs. what others are rolling out is the flexibility of their customer and subscription plan configurations. Recent upgrades to Chargebee analytics are impressive and keep you on top of your business development. They've made it hard to justify a separate platform like Chart Mogul or other - great work! If you are a startup, you ...

All my subscriptions at a click

What do you like best? I like being able to see where all my subscriptions stand on the home page. What do you dislike? In the new UI, it is difficult to scroll down the page to see all of the subscriptions on a certain view. Recommendations to others considering the product: Great for managing billing and subscriptions. What problems are you solving with the product? What benefits have you realized? We are able to quickly invoice and get paid to start subscriptions. Easy to ...

Excellent service

What do you like best? Fantastic support, even when on free plan. Excellent tools. Makes running my start up subscription business a breeze. What do you dislike? I'd love better order management tools (for physical good such as shipment estimates/notifications but this work is in the pipeline which is great Recommendations to others considering the product: It's an excellent product. Highly recommend. What problems are you solving with the product? What benefits have you realized? ...

Does all I need for my SaaS products.

What do you like best? I like best that it takes care of refunds, charges and dunning for me. It's very convenient to not have to worry about that. What do you dislike? Charing at least $100 for the basic plan is a little high when you are just starting out, however they do have a startup option - which is great! Recommendations to others considering the product: Try it out - it cannot hurt you. What problems are you solving with the product? What benefits have you realized? It ...

smooth transition into a better subscription system

What do you like best? I like that this system fits our need and makes it easier for us to manage our subscriptions. What do you dislike? I do no not like that we can only use the system for one currency. I also do not like that the cancelled subscriptions appear first instead of the active subscriptions. What problems are you solving with the product? What benefits have you realized? we have cut our workload and have increased efficiency

Best invoice system

What do you like best? Generate and manage invoices and credit notes What do you dislike? Nothing really. I just wanted the ability to generate one time invoices with configured due date. Recommendations to others considering the product: Just go for it What problems are you solving with the product? What benefits have you realized? Automatic invoicing.

Amazing

What do you like best? The best part is that i can manage to have all my date in a single database What do you dislike? i would like to have more filtering capabilities What problems are you solving with the product? What benefits have you realized? We had our own subscription database an it was everywhere, now i have offline and online subscriptions centralized

great product, easy to use

What do you like best? I like how easy it is to use! The functionality is great too. What do you dislike? I wish that there were automatic notifications to the user who added a customer when that customer adds a payment method. Recommendations to others considering the product: I would definitely recommend chargebee What problems are you solving with the product? What benefits have you realized? CHargebee helps keep billing easy and automatic. Lots of benefits, especially ...