Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Customer Acquisition

What do you like best? Chargebee is a great tool for customer acquisition. It provides various information for business strategies. One of the best billing tool I ever used for my business. What do you dislike? Lack of features, specially when we need to move subscription to different customer id. As there is no feature on this so it directly impact our churn. What problems are you solving with the product? What benefits have you realized? Billing running very smooth. Revenue ...

Chargebee - great subscriptions solution

What do you like best? Chargebee provides a easy to use subscriptions management system, paired with great customer service. What do you dislike? It would be great to be able to include single, one-off purchases to our subscription offering, outside of the Add-on product offering. What problems are you solving with the product? What benefits have you realized? Chargebee has solved all our subscription management issues. Dunning solutions, automated emails and the customer portal are ...

Easy, simple, love it!

What do you like best? I like how easy it is to create subscriptions which helps my business ticking over nicely. What do you dislike? Only thing I don’t like is the fact that I can’t just send a link to someone via social media or email that send them to a payment page. Instead I have to manually put in their details and get card details on the spot myself. Recommendations to others considering the product: Make the switch or just give it a try. You’ll love the service and it ...

Love these guys!

What do you like best? We love all of the features of tracking our revenue and the robust features for tracking our online catalog vs tracking our subscriptions. What do you dislike? I would love if there were more bulk edit features and a more robust set of templates. Recommendations to others considering the product: More robust than Stripe's subscription services What problems are you solving with the product? What benefits have you realized? We were solving for creating a ...

Subscription service for Saas

What do you like best? Handles complex subscription logic, generates nice invoices for our clients, dunning for failed payments. What do you dislike? The interface is confusing and requires too many clicks to find the right information. I'm often confused when I need to switch between a Customer and a Subscription. The pages look similar. Also the buttons to edit a Company / Subscription are also very confusing and ugly. What problems are you solving with the product? What benefits ...

Complete tool to manage your invoices

What do you like best? You can almost do everything you want in Chargebee. And if you don't find how to complete some actions, their support team is amazing and super reactive, so you will never felt left aside. What do you dislike? I would like to be able to go further in the personnalisation and design of the invoices. What problems are you solving with the product? What benefits have you realized? Invoice automation Net picture of MRR

Amazing

What do you like best? The best part is that i can manage to have all my date in a single database What do you dislike? i would like to have more filtering capabilities What problems are you solving with the product? What benefits have you realized? We had our own subscription database an it was everywhere, now i have offline and online subscriptions centralized

smooth transition into a better subscription system

What do you like best? I like that this system fits our need and makes it easier for us to manage our subscriptions. What do you dislike? I do no not like that we can only use the system for one currency. I also do not like that the cancelled subscriptions appear first instead of the active subscriptions. What problems are you solving with the product? What benefits have you realized? we have cut our workload and have increased efficiency

Best invoice system

What do you like best? Generate and manage invoices and credit notes What do you dislike? Nothing really. I just wanted the ability to generate one time invoices with configured due date. Recommendations to others considering the product: Just go for it What problems are you solving with the product? What benefits have you realized? Automatic invoicing.

great product, easy to use

What do you like best? I like how easy it is to use! The functionality is great too. What do you dislike? I wish that there were automatic notifications to the user who added a customer when that customer adds a payment method. Recommendations to others considering the product: I would definitely recommend chargebee What problems are you solving with the product? What benefits have you realized? CHargebee helps keep billing easy and automatic. Lots of benefits, especially ...