Chargebee Reviews in September 2026: User Ratings, Pros & Cons

Great for subscription businesses

What do you like best? Their billing suite is perfect to get started for a young business without having to build one on their own. They have built a thoughtful suite around collections, cohorts. CS is great and responsive. Solid product by a solid team. The support is great and highly responsive. Easy to use product with detailed usage guides. What do you dislike? Feature shipping cadence could be faster. Fraud tech could be better. Solid product by a solid team. The support is ...

Company that believes in customer satisfaction

What do you like best? 1. Ability to understand the problem statement and quickly come up with a solution. 2. Quick response time. Their support team is well equipped to answer any doubts or questions. 3. Custom implementation to suite your product requirements. 4. Integrations with third party tools 5. Dedicated team from engineering. and support. What do you dislike? 1. Their plan charges are on higher side but that is very subjective. 2. We can't do any customizations ...

Solid subscription software

What do you like best? Chargebee is a very solid, very robust subscription billing platform. We have tried other solutions and are very happy with the product and team at Chargebee. They are responsive to our needs and have been quick to address any issues. What do you dislike? Like all software there are things you wish it could do specific to your needs but we understand that's not how things work. Overall Chargebee is an excellent solution. Recommendations to others considering the ...

Great tool for managing your subscriptions!

What do you like best? - Easy to integrate w/ other tools (via API or Zapier - Has infrastructure built to support any subscription business - New features are released frequently - Founders are very involved w/ customer feedback What do you dislike? - Reporting could be better, but that's the case with any software. - Newer business. Some features I'd like to have are not available. What problems are you solving with the product? What benefits have you realized? We are ...

Geat

What do you like best? Es una muy buena herramienta para llevar al dia las suscripciones. What do you dislike? A veces el soporte es un poco lento, mayormente es por la diferencia de horario. What problems are you solving with the product? What benefits have you realized? Una buena administración de nuestros pagos.

Best solution for aggregating billing platforms

What do you like best? Ability to have a single platform with all the subscription information. Invoice quality, the request payment feature and the general information available on the dashboard What do you dislike? The reporting. Honestly it sucks. Even if you can give the ability to export all the transactions from the dashboard it would be really helpful. Only tax report useful is VAT but we also need information like list of countries and customers that input valid VAT ID and how ...

Convenient and simple to use

What do you like best? User-friendly and pretty intuitive. We have been able to successfully manage our growing subscriptions without interruption. What do you dislike? support is offshore and getting responses to inquiries is not a timely process Recommendations to others considering the product: Try it and see how easy it is to implement and use. What problems are you solving with the product? What benefits have you realized? We are building an awesome little energy management ...

Very good documented API and UI

What do you like best? Nice to use UI and proper documentation. What do you dislike? Single one time manual invoice with multiple line items. What problems are you solving with the product? What benefits have you realized? We use chargebee for billing and invoicing. Also coupon system is used extensively.

Easy, simple, love it!

What do you like best? I like how easy it is to create subscriptions which helps my business ticking over nicely. What do you dislike? Only thing I don’t like is the fact that I can’t just send a link to someone via social media or email that send them to a payment page. Instead I have to manually put in their details and get card details on the spot myself. Recommendations to others considering the product: Make the switch or just give it a try. You’ll love the service and it ...

Love these guys!

What do you like best? We love all of the features of tracking our revenue and the robust features for tracking our online catalog vs tracking our subscriptions. What do you dislike? I would love if there were more bulk edit features and a more robust set of templates. Recommendations to others considering the product: More robust than Stripe's subscription services What problems are you solving with the product? What benefits have you realized? We were solving for creating a ...