Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Underpaying and Over-Served

What do you like best? Chargebee has anticipated what I need long before I could imagine it...making my job of running my online community exponentially easier. What do you dislike? Nothing so far, but it's only been a year. Recommendations to others considering the product: They are a great, forward thinking company that will help you gain control of your finances and take your company to the next level. What problems are you solving with the product? What benefits have you ...

Amazing experience

What do you like best? Chargebee is very feature-full. We've encountered only very few cases where we wanted to do something Chargebee did not allow, and even then, their amazing support stepped in to help What do you dislike? Even though a lot of payment gateways are supported, not every payment method of each gateway is supported. I would either add supporte for less conventional payment gateways (paysafecards for example, or let the user create his own payment gateways. Also it ...

Chargebee is simply great

What do you like best? Five star support, Chargebee support is always very responsive and helpful! What do you dislike? The tools can have some limitations, for example in our case we get the invoice calculation right but the way we implemented it implies that the information displayed on the invoice can be a bit confusing. Not a big hurdle though Recommendations to others considering the product: No brainer if you are in the early stage phase, and a tool good enough to keep in the ...

Best thing I could find!

What do you like best? That we don't get charged until we reach a set threshold. That was really helpful when just starting our membership offerings, because many companies want fees, or were tethered to other companies just a Strip. We didn't want to have to change so many things to offer a monthly membership, so we kept searching. We wanted to find something reliable, and that was still connected to PayPal. So glad we found Chargebee! What do you dislike? There's nothing that is ...

Great platform for powering B2C subscriptions

What do you like best? We were initially attracted by the price as the other platforms were targeting b2b services and priced unreasonably for a use case such as hours, however we've been impressed with the teams responsiveness and feature velocity. What do you dislike? I wish it would integrate with iTunes subscriptions more elegantly. For example, it could take the webhook from iTunes billing and poll subscription status on our behalf. I'm not sure anyone has done this well yet, but ...

great platform for a self-starter (and probably beyond)

What do you like best? I am no website designer and had to start from literally zero.Initially I thought that I signed up for too much when I committed to add the subscription services to our educational offering. I stumbled onto Chargebee and found that it was quite easy! Everything was nicely documented and explained, support was very helpful, and for me it was even free! What else not to like? I especially like the fact that they give you two sites: the live one and the test one, where ...

Easy to use and very knowledgeable support staff

What do you like best? Ease of use, revenue story metrics, and support services What do you dislike? Wish online help/documentation was easier to navigate/find answers Recommendations to others considering the product: It is great for subscription services/management. Customers seem to like their experience with the portal also. I would like to see availability of having more than one subscriber to the portal without having to manipulate fields. What problems are you solving with ...

Solid subscription software

What do you like best? Chargebee is a very solid, very robust subscription billing platform. We have tried other solutions and are very happy with the product and team at Chargebee. They are responsive to our needs and have been quick to address any issues. What do you dislike? Like all software there are things you wish it could do specific to your needs but we understand that's not how things work. Overall Chargebee is an excellent solution. Recommendations to others considering the ...

Making life much easier and simpler for customers and our business

What do you like best? New features are coming out all of the time, they are listening to what businesses and customers want and are working to continually improve. Support is also excellant What do you dislike? I would like the dashboard to be a bit more customisable Recommendations to others considering the product: Don't be put off by the initial learning curve, once you get used to the way it works it really does make business operations simpler What problems are you solving ...

Convenient and simple to use

What do you like best? User-friendly and pretty intuitive. We have been able to successfully manage our growing subscriptions without interruption. What do you dislike? support is offshore and getting responses to inquiries is not a timely process Recommendations to others considering the product: Try it and see how easy it is to implement and use. What problems are you solving with the product? What benefits have you realized? We are building an awesome little energy management ...