Chargebee Reviews in September 2026: User Ratings, Pros & Cons

Easy to use service. Integration with Xero is great.

What do you like best? Ease of use to manage over 900 customer invoices/month. It's also really simple to see what emails have gone out to customers, which cards are expired and need updating, and which accounts have churned. We can manage everything in one place and that makes my life simpler when customers email in asking questions about their payments. What do you dislike? I would like more control over invoices that have been created. Making changes to the due date, updating ...

Awesome Subscription & Billing SaaS

What do you like best? How easy it was to setup and get started. Everything is simple, easy and well documented. Also the VAT integration with different countries is really helpful. I do not know where to continue, because there are so many good well-thought-out features like when configuring price handling. There are not only the two simple options like "is your price including or excluding VAT?". There also is an amazing third option "Including VAT, but use the same price for all ...

Love It

What do you like best? - Super easy to user - Really customizable for customer experience - Great integrations with payment gateway What do you dislike? I really have no complaints. We have a tendency to bounce around on software providers but can't really see a world where we arent running our subscription business on chargebee. Only complaint would be some of the integrations they have. I'd love to see more options and more robust integrations with the current partners ...

It was all we needed, and more.

What do you like best? Refunds are easy, recover debts is easy... all is well thinked. What do you dislike? Checkout page customization when not using the API Recommendations to others considering the product: Learn all the details before going live because it has a lot of options and some of them can be very useful along the way. What problems are you solving with the product? What benefits have you realized? All Subscription Billing, one less headache.

11 months in and going strong

What do you like best? There is no denying that Chargebee is a great platform for keeping track of your invoices and it has some really cool integrations wit many of the main payment processing providers like Gocardless, Stripe, PayPal etc.. What do you dislike? The customer portal is a little restrictive to just the main contact and this need a bit of work still. Recommendations to others considering the product: Just go for it. It is fairly user friendly and you just need to set ...

Great Recurring Payment Service

What do you like best? I love that Chargebee allows for multiple payment processors to be linked within your account. Super helpful when needing to reallocate processing to another provider every so often. What do you dislike? I wish the Plan checkout pages can prebuilt with their own pages, I stead of having to embed them with a webpage. Recommendations to others considering the product: Make sure you have some IT knowledge or an IT pro to help if you're implementing this for use ...

A simple service that enables my business, with great support

What do you like best? Chargebee is simple to use and I love that it's free to start with so I can test my business idea without committing to fees. The interface is really useful in terms of seeing where I am, how my service has grown and identifying individual customers. What do you dislike? It is a little bit complicated to set up (though I got the hang of it. I wish it was easier for me to let subscribers customise their subscriptions and give me extra information - currently I ...

Best payment software

What do you like best? A lot of useful features, simple UI and easy to integrate. What do you dislike? I don't have anything to complain about. Recommendations to others considering the product: Removes a lot of headaches What problems are you solving with the product? What benefits have you realized? Payment integration

Excellent customer service, complex automation

What do you like best? The Chargebee platform allows up to have complex billing on the back end for extensive record-keeping, while still presenting simplicity to our customers. The support team has been excellent in helping me get up and running, as well as diagnosing any new issues. They make me feel like I am their only customer. What do you dislike? There is not yet an easy way to sync customer billing to a quarter or a half-year. I am told that this is in the works. Chargebee ...

Game Changer

What do you like best? Chargebee allowed us to spend less time managing and collecting payments and more time on what we do best. What do you dislike? For a long time the lack of a mobile version was an issue but this was resolved. I think the pricing is a bit aggressive for smaller non-profit businesses like us and would like an additional tier that's more affordable but for what we're getting this isn't a massive issue. Recommendations to others considering the product: Spend your ...